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Entry Level Customer Success Manager Jobs in Wisconsin

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests * Develop and maintain positive working ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests * Develop and maintain positive working ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer N.V.

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests * Develop and maintain positive working ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer N.V.

$34K - $57K/yr

Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests * Develop and maintain positive working ...

Wolters Kluwer N.V.

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests * Develop and maintain positive working ...

Harris

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

Wisconsin

Customer Success Representative

Oshkosh, WI · On-site

$19/hr

Position Title: Customer Success Representative Job Category: University Staff Employment Type ... They would manage email, phone calls, and in-person interactions. Monday - Thursday 9:00 AM to 3:00 ...

Harris

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

Harris

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

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Showing results 21-40

All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Wisconsin

Entry Level Customer Success Manager information

See Wisconsin salary details

$32.8K

$83.8K

$141.3K

How much do entry level customer success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level customer success manager in Wisconsin is $83,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $99,900.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.
What are the most commonly searched types of Customer Success Manager jobs in Wisconsin? The most popular types of Customer Success Manager jobs in Wisconsin are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Wisconsin? For Entry Level Customer Success Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Wisconsin look for? The top searched job categories for Entry Level Customer Success Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Customer Success Manager jobs? Cities in Wisconsin with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,841 per year, or $40.3 per hour.

Customer Success Specialist

J. J. Keller & Associates, Inc.

Neenah, WI • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Requisition #: 20830
Functional Area:  Administrative Support; Client Service
Employment Type:  Full-Time
Work Options:  In Office / Partial Remote from Neenah/Appleton/Oshkosh area #LI-Hybrid
Work Hours:  Monday - Friday 8am - 430pm

Position Summary

J. J. is hiring a Customer Success Specialist to join our Consulting Services team! J. J. Keller was founded over 70 years ago and we serve 500,000+ companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. 

As a Customer Success Specialist, you will act as a point of contact for our clients for routine support issues, be responsible for sourcing hotels for client training events and offer administrative support to the Consulting team. 

J. J. Keller offers many great benefits!

  • Annual Reviews, Merit Increases & Quarterly Bonus Program Paid Out When Company Goals are Met!
  • Medical / Dental / Vision Insurance
  • Tuition Reimbursement, eligible your FIRST DAY
  • 401(k) with Employer Match + Company-Funded Annual Profit Sharing
  • 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday

There are so many things to love about our home office in Neenah, WI:

  • Jean-friendly environment, every day of the week!
  • Cafe that offers breakfast, lunch and multiple a la carte items
  • Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates
  • Free access to our onsite Fitness Center + additional 24/7 access to FLEX by Fitness on Demand to enjoy workouts at home. 
  • Near 1-mile long walking trail that wraps around the campus 
  • Multiple collaboration stations 
Job Responsibilities
  • Establishes and maintains relationships with assigned clients and manages client relationship.  Serves as the primary interface between J. J. Keller and the client, to inlcude such tasks as:
    • Frequently contacting assigned accounts to build/enhance relationships and clients'  understanding of the service.
    • Successfully transitioning clients to subscription services, ensuring that they understand the service and roles/responsibilities.
    • Providing assistance with billing issues, ordering training content/supplies, etc. 
  • Conducts quarterly follow-ups with subscription clients and engages Driver Training Managers and Driver Trainers as warranted.
  • Independently analyzes and resolves support issues in line with knowledge level.  Follows proper troubleshooting steps, asks clarifying questions, and discovers underlying causes of issue.
  • Documents all calls (phone and emails) including contacts, suggestions and resolution to issues.
  • Identifies service enhancements based on customer feedback for continuous improvement of the solution and provides feedback to key stakeholders.
  • Follows escalation procedures to provide a seamless customer experience and allows the team to effectively resolve customer inquiries.
  • Proactively identifies at-risk clients and develops strategies to improve satisfaction and retain the client.
  • Regularly collaborates with Sales and Sales Leadership to provide visibility to client issues and promote future business.
Qualifications

Experience:

  • 2+ years of customer service experience, preferably in a high-volume, service environment.

Education:

  • High School Graduate or General Education Degree (GED.

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite.
  • Professional communication skills in a variety of channels such as phone, email, chatrooms, etc.
  • Effective time management to balance needs of escalated clients, while engaging with entire account base.
  • Commitment to providing outstanding client service.


 

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to customer sites and/or industry and training events may also be required, depending on assignment.

We Protect People & The Businesses They Run

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification:  Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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