WI · On-site
$85 - $110/hr
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
WI · On-site
$85 - $110/hr
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
WI · On-site
$70 - $90/hr
Join Semactic as a Customer Success Manager! Scope : client management, GEO/SEO strategy, innovation/AI Location : Based in Belgium, with telework flexibility. Semactic is a leading European SaaS ...
Customer Success Manager
Madison, WI · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Madison, WI · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Madison, WI · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Madison, WI · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Madison, WI · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Madison, WI · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
$125K - $250K/yr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Quick apply
Customer Success Manager
$125K - $250K/yr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
$70K - $80K/yr
The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...
$70K - $80K/yr
The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...
$70K - $80K/yr
The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...
$70K - $80K/yr
The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...
Customer Success Manager
Brookfield, WI · On-site
Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the ...
Customer Success Manager
Brookfield, WI · On-site
Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the ...
WI · On-site
$110 - $150/hr
Solventure is recruiting a Customer Success Manager (Supply Chain Planning) * You have a genuine, working understanding of supply chain planning; demand planning, S&OP, inventory, or supply planning ...
WI · On-site
$110 - $150/hr
Solventure is recruiting a Customer Success Manager (Supply Chain Planning) * You have a genuine, working understanding of supply chain planning; demand planning, S&OP, inventory, or supply planning ...
Customer Success Manager
Brookfield, WI · On-site
Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the ...
Customer Success Manager
Brookfield, WI · On-site
Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the ...
WI · On-site
$65 - $85/hr
Customer Success Manager, ParentSquare Pay ParentSquare is a rapidly growing Santa Barbara-based ... Experience working with or supporting K-12 schools, districts, or EdTech platforms is strongly ...
WI · On-site
$65 - $85/hr
Customer Success Manager, ParentSquare Pay ParentSquare is a rapidly growing Santa Barbara-based ... Experience working with or supporting K-12 schools, districts, or EdTech platforms is strongly ...
Customer Success Manager
Madison, WI · On-site
The Role As the Customer Success Manager for the ApartmentIQ product, you'll play an important role in driving a seamless experience for our customers -- taking ownership of creating and managing ...
Quick apply
Customer Success Manager
Madison, WI · On-site
The Role As the Customer Success Manager for the ApartmentIQ product, you'll play an important role in driving a seamless experience for our customers -- taking ownership of creating and managing ...
Customer Success Manager
Madison, WI · Remote
Your Mission - As Customer Success Manager, you will own a portion of Sprocket's high growth portfolio of customers and be accountable for the post-sale relationship end to end. You will drive ...
Customer Success Manager
Madison, WI · Remote
Your Mission - As Customer Success Manager, you will own a portion of Sprocket's high growth portfolio of customers and be accountable for the post-sale relationship end to end. You will drive ...
We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...
We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...
Customer Success Manager
Madison, WI · Remote
We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...
Customer Success Manager
Madison, WI · Remote
We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...
Customer Success Manager
Madison, WI · On-site
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.
Customer Success Manager
Madison, WI · On-site
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.
WI · On-site
$68 - $85/hr
About the Role The Customer Success Manager is a strategic partner responsible for driving long-term value and measurable outcomes for Bonterra's nonprofit and corporate customers. This role focuses ...
Customer Success Manager
Appleton, WI · On-site
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Customer Success Manager
Appleton, WI · On-site
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Customer Success Manager
Verona, WI · On-site
$55 - $75/hr
Project management responsibilities will also be part of the role, ensuring a timely and successful ... Keys to success in this role will be strong communication, professional relationship-building, and ...
Customer Success Manager
Verona, WI · On-site
$55 - $75/hr
Project management responsibilities will also be part of the role, ensuring a timely and successful ... Keys to success in this role will be strong communication, professional relationship-building, and ...
Evening Customer Success Manager Edtech information
What is the difference between Evening Customer Success Manager Edtech vs Evening Customer Support Specialist Edtech?
| Aspect | Evening Customer Success Manager Edtech | Evening Customer Support Specialist Edtech |
|---|---|---|
| Credentials | Relevant experience in customer success, often with certifications in customer relationship management | Technical support experience, often with certifications in product support or IT |
| Work Environment | Proactively manages customer accounts, builds relationships, and ensures product adoption | Provides technical assistance, resolves user issues, and supports product usage |
| Employer & Industry Usage | Used by edtech companies focusing on customer retention and success | Common in edtech companies providing technical support and troubleshooting |
While both roles serve edtech customers in the evening, the Customer Success Manager focuses on relationship building and product adoption, whereas the Customer Support Specialist handles technical issues and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.
What are popular job titles related to Evening Customer Success Manager Edtech jobs in Wisconsin?
For Evening Customer Success Manager Edtech jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Evening Customer Success Manager Edtech jobs in Wisconsin look for?
The top searched job categories for Evening Customer Success Manager Edtech jobs in Wisconsin are:
- Director Customer Success Manager Remote
- Senior Customer Success Manager Edtech
- Customer Success Manager
- Freelance Customer Success Manager Remote
- Customer Success Product Manager
- Manager Of Customer Success
- Client Success Expert
- Customer Success Manager Cybersecurity
- Remote Customer Success
- Founding Customer Success Manager
What cities in Wisconsin are hiring for Evening Customer Success Manager Edtech jobs?
Cities in Wisconsin with the most Evening Customer Success Manager Edtech job openings:
$85 - $110/hr
Other
Medical, Dental, Vision, Retirement
Posted 18 days ago
Job description
We pride ourselves on our dedication to customer satisfaction and are looking for a passionate Customer Success Manager to join our myOneFlow (https://www.myoneflow.com/) team. This is an on‑site full‑time role in Dallas, TX, and will be responsible for ensuring customer satisfaction, customer retention, and building strong relationships with clients. The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a Customer Success Manager, you will:
Key Responsibilities- Own a portfolio of myOneFlow customers across diverse sectors (Local Government, Education, Cities), ensuring high-level engagement, adoption, and retention
- Drive adoption and expansion by identifying new use cases, additional departments and business units that can utilize myOneFlow by aligning its solutions to value adoption.
- Develop a thorough understanding of the myOneFlow solution to help understand customer needs and solution requirements
- Work closely with the sales team to identify opportunities for cross‑selling.
- Collaborate with the product development team to ensure customer feedback is incorporated into product development.
- Maintain a regular cadence of QBRs and EBRs to communicate outcomes and adoption metrics to influence renewals, upsells, and multi‑year expansion opportunities
- Act as a liaison to understand what makes customers successful and share best practices with other clients and team members. You are the glue between our customers and their success
- Proactively monitor customer health and identify risks before they become escalations.
- Lead complex renewal and expansion opportunities, strategically balancing customer needs with business objectives to drive industry‑leading retention, customer growth, and revenue outcomes.
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and implement strategies to reduce customer churn and increase customer retention.
- Stay up‑to‑date with industry trends and best practices to ensure our software products remain competitive.
- 3+ years in an enterprise software customer success role
- Excellent analytical and problem‑solving skills
- Background with consultative and strategic customer engagement, balancing empathy for the customer with accountability for results
- Proven record of achieving high levels of customer satisfaction and customer retention
- Demonstrated ability to build and maintain strong relationships with clients
- Strong customer service skills and ability to handle customer escalations
- Experience with HubSpot or another CRM software, JIRA, or similar issue tracking systems
- Excellent written and verbal communication skills
- Ability to work independently
- Bachelor’s degree in business administration, Marketing, Communications, or related field
- Experience in the state/local government case management/CRM industry is preferred
- Self‑driven to manage customer success
- Competitive salary & bonuses
- Health, dental, and vision insurance
- 401k
- Opportunities for professional development
- Collaborative and dynamic work environment
If you are passionate about customer success, have a deep understanding of software solutions, and enjoy building strong relationships, we invite you to apply for the Software Customer Success Manager position at Empyra. Join us in shaping the success of our customers and contributing to the growth of our innovative software!