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Entry Level Customer Success Manager Jobs in Texas

Cira Apps Ltd

Customer Success Manager

Austin, TX · On-site

WhatYou'llDo As aCustomer Success Manager,you'llplay a vital role in our customers'journey. Here'showyou'llmake an impact: * Serve as the primary point of contact for assigned customers, ensuring ...

SHI GmbH

Customer Success Manager - Cisco

Houston, TX · On-site

$100K - $200K/yr

Customer Success Manager The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through ...

Workiz Inc.

Customer Success Manager

Austin, TX · On-site

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid-Market or Commercial accounts * Proven track record owning NRR and GRR across a $8K-$40K+ ACV ...

Robbins Recruiting

Customer Success Manager

Houston, TX · On-site

Customer Success & Operations Manager Robbins Recruiting Solutions has partnered with a leading retail merchandising solutions company who is continuously innovative with creative new approaches to ...

Nevoya Inc

Customer Success Manager

Frisco, TX · On-site

$100K - $120K/yr

The Customer Success Manager is the face of Nevoya to every client and broker we work with. This is a revenue protecting, relationship deepening role: make every interaction so reliable and ...

Nevoya Inc

Customer Success Manager

Frisco, TX · On-site

The Customer Success Manager is the face of Nevoya to every client and broker we work with. This is a revenue protecting, relationship deepening role: make every interaction so reliable and ...

Compass

Customer Success Manager

Austin, TX · On-site

Please note: this role is 100% in-office in Austin, TX As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join ...

Kastle Systems

Customer Success Manager

Dallas, TX · On-site

Cross-Functional Collaboration · Collaborate with Business Development Managers, marketing, product and Customer Success teams to develop sales plans that enhance customer engagement and drive ...

HudsonFlow

Senior Customer Success Manager

Austin, TX · On-site

The Role As a Senior Customer Success Manager, you'll be the trusted partner for our clients-guiding them through onboarding, driving product adoption, and ensuring they achieve their goals with us.

SHI

Customer Success Manager - Cisco

Austin, TX

Job Summary The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer ...

Outpost

Customer Success Manager

Austin, TX · On-site

Qualifications: * 5+ years in customer success, implementation, technical account management, or operations leadership -- in a role where you owned an outcome, not just a relationship. * Direct ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Texas

Entry Level Customer Success Manager information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do entry level customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for entry level customer success manager in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

How to get hired as an entry level customer success manager?

To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.

What are the most commonly searched types of Customer Success Manager jobs in Texas?

The most popular types of Customer Success Manager jobs in Texas are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Texas?

For Entry Level Customer Success Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Texas look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Texas are:

What cities in Texas are hiring for Entry Level Customer Success Manager jobs?

Cities in Texas with the most Entry Level Customer Success Manager job openings:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,387 per year, or $37.2 per hour.

Customer Success Manager

SailPoint Technologies Holdings, Inc.

Austin, TX • On-site

$59K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

The SailPoint customer success team champions helping our customers get maximum value out of any SailPoint products or services, so the business gets maximum lifetime value and loyalty from the customer.
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint's product and services. This role is all about client satisfaction and is not a quota carrying sales position.
Description:
  • Manage the business relationship between SailPoint and assigned client accounts; responsible for overall client satisfaction
  • Provide coaching and advice to clients on the use of SailPoint's solutions for identity management, compliance, role management, and access request management; develop insights into the challenges faced by client organizations and provide recommendations based on an in-depth understanding of how IdentityIQ solves those problems. Proactively share best practices
  • Monitor accounts for change in solution/product usage, personnel, goals, mission, financial conditions, competitor involvement and other areas that could have an effect on the clients' ongoing use and/or satisfaction with SailPoint's products and services
  • Provide strategic updates on clients' performance to SailPoint Senior Management. Provide regular status updates to account teams and Sales Managers
  • Identify new opportunities for expanding SailPoint product/service usage to maximize client success and SailPoint revenue growth
  • Ensure maintenance contract renewal

Requirements:
  • Bachelor's degree or 1-3 years of experience in Customer Success
  • Strong customer facing skills (executive presence, writing skills, phone skills). Demonstrates a highly professional demeanor
  • Strong consulting skills. Ability to gather and analyze information and produce strategic insights into clients' organizational and technical challenges
  • Ability to communicate technical details to a non-technical audience. Ability to foster credibility with a technical audience
  • Ability to set and communicate expectations; skill in mediating and resolving problems
  • Must be highly organized and able to prioritize and process a number of tasks concurrently
  • Ability to build lasting relationships based on trust
  • Takes ownership of customer issues and drives to resolution
  • Self-motivated, strong work ethic, creative, customer-centric personality

Travel:
  • Estimated from 10% to 25%

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-max, USD):
$59,700 - $100,654.00
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

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