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Entry Level Customer Success Manager Jobs in Florida

Influur

Customer Success Manager

Miami, FL · On-site

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide clients through digital account setup, e-signature and contracting flows, and day-to-day use of Pulse.

Compass

Customer Success Manager

Palm Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

SHI GmbH

Customer Success Manager - VMware

Tallahassee, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

Meltwater

Customer Success Manager II

Miami, FL · On-site +1

$80K - $108K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager II

Miami, FL · On-site

$80K - $108K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Imprivata

Customer Success Manager I

Saint Petersburg, FL · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based out of our Waltham, MA; St. Petersburg, FL or Austin, TX office. Job Summary The Customer Success ...

Imprivata

Customer Success Manager I

Saint Petersburg, FL · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based out of our Waltham, MA; St. Petersburg, FL or Austin, TX office. Job Summary The Customer Success ...

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Showing results 21-40

All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Florida

Entry Level Customer Success Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do entry level customer success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for entry level customer success manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

How to get hired as an entry level customer success manager?

To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.

What are the most commonly searched types of Customer Success Manager jobs in Florida?

The most popular types of Customer Success Manager jobs in Florida are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Florida?

For Entry Level Customer Success Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Florida look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Florida are:

What cities in Florida are hiring for Entry Level Customer Success Manager jobs?

Cities in Florida with the most Entry Level Customer Success Manager job openings:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Customer Success Manager

Influur

Miami, FL • On-site

Full-time

Re-posted 11 days ago

Job description

We're building the world's first viral agent. An AI purpose built for influencer marketing.
Not a tool. Not a platform. An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next week" with minimal human intervention.
Why this matters:
We have 3 years of proprietary data on what makes influencer content go viral. Warner, Sony, and Universal trust us to break their biggest artists. We're backed by the biggest names in entertainment like Sofia Vergara, and Tier 1 VCs like Point72 Ventures. We're not building for hypothetical use cases. We're shipping production AI that drives millions in revenue today.
Why we'll win:
We have what no one else has: both the data and the distribution. We have proprietary data on thousands of influencers and what makes content go viral, plus direct relationships with the influencers themselves. In the AI era, having both is the moat. Everyone else has one or the other. We have both.
Why now:
AGI agents will replace middle level work by 2027. We have a 12 to 18 month window before the market floods with agents. We're building the category defining social media viral agents right now.
What we're looking for:
Young talent ready to go all in. We're offering significant equity to people who want to build something that matters. This isn't a job. It's an opportunity to define the future of AI in influencer marketing and own a meaningful piece of it.
We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide clients through digital account setup, e-signature and contracting flows, and day-to-day use of Pulse.
Your Skillset
  • 2+ years managing influencer or creator campaigns end to end, in customer success, account management, or a client-facing role for a digital product (SaaS/CMS).
  • Experience managing digital accounts end to end: onboarding, adoption, renewals, and churn reduction.
  • Comfort guiding clients through digital signature and contracting workflows (e.g., DocuSign or similar) as part of onboarding.
  • Familiarity with CMS platforms and the ability to explain product functionality to non-technical users.
  • Experience shifting clients from a "we'll handle it" service mindset to a self-serve product mindset.
  • Strong written and verbal communication; comfortable owning renewal and expansion conversations.

You're the Type Who
  • Sells product, not favors, thinks in terms of adoption, retention, and expansion, not one-off delivery.
  • Is comfortable being the primary point of contact for a growing book of accounts.
  • Thrives in an early-stage environment where the product and process are still being defined.
  • Sees documentation, onboarding flows, and playbooks as things to build, not things to wait for.
  • Communicates clearly across product, sales, and clients.
  • Moves fast, follows up faster, and treats every renewal as something earned.

What We Offer
• Competitive equity in a venture-backed company shaping the future of music influencer marketing.
• Stock options.
• A seat at the table as we redefine how the most iconic record labels, artists, and brands go viral, with our tech, support, and strategic guidance.
• Access to elite tools, AI copilots, and a team that builds daily at top speed.
• Hybrid flexibility.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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