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Entry Level Customer Success Manager Jobs in California

IDT

Customer Success Manager

San Jose, CA · On-site

$29K/yr

The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster ...

Vooma

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Enterprise software is undergoing a fundamental transformation. The world is shifting from systems of record to systems of automation: AI co-workers that work alongside ...

Flip

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION : Marina del Rey, CA (Onsite M-F) Who The Flip Is Flip? Ever call your favorite eCommerce brand or healthcare ...

Whatnot

Customer Success Manager

San Francisco, CA · On-site

We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and is passionate about sellers, people, and shaping the future of e-commerce. In this role, you will:

Whatnot

Customer Success Manager

Los Angeles, CA · On-site

We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and is passionate about sellers, people, and shaping the future of e-commerce. In this role, you will:

Atomus

Customer Success Manager

San Francisco, CA · On-site

About the Role The Customer Success Manager owns the ongoing relationship with our defense and aerospace customers after they go live on Atomus Aegis -- keeping them secure, compliant, and successful.

Whatnot

Customer Success Manager

Los Angeles, CA · On-site

$113K - $155K/yr

We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and is passionate about sellers, people, and shaping the future of e-commerce. In this role, you will:

odoo

Customer Success Manager

Brisbane, CA · On-site

$70K - $90K/yr

Customer Success Managers * Key Account Managers What's great in the job? * Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter ...

Truemed Inc.

Customer Success Manager

Los Angeles, CA · On-site

About the Role • We are hiring a Customer Success Manager to own and grow a portfolio of Truemed merchant partners across the full merchant lifecycle - from onboarding and technical activation ...

TrueMed Inc

Customer Success Manager

Los Angeles, CA · On-site

About the Role • We are hiring a Customer Success Manager to own and grow a portfolio of Truemed merchant partners across the full merchant lifecycle - from onboarding and technical activation ...

Odoo

Customer Success Manager

Brisbane, CA · On-site

$70K - $90K/yr

Customer Success Managers * Key Account Managers What's great in the job? * Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter ...

Lassie, Inc

Customer Success Manager

San Francisco, CA · On-site

About the role As one of Lassie's first Customer Success Managers, you'll guide hundreds of doctors' practices from signup to their first automated workflow and ultimately to a business that runs ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in California

Entry Level Customer Success Manager information

See California salary details

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$82K

$138.2K

How much do entry level customer success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level customer success manager in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.
What are the most commonly searched types of Customer Success Manager jobs in California? The most popular types of Customer Success Manager jobs in California are:
What are popular job titles related to Entry Level Customer Success Manager jobs in California? For Entry Level Customer Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in California look for? The top searched job categories for Entry Level Customer Success Manager jobs in California are:
What cities in California are hiring for Entry Level Customer Success Manager jobs? Cities in California with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Customer Success Manager

Barkback, Llc

Santa Barbara, CA

Full-time

Re-posted 9 days ago

Job description

Company Description

barkback is a rapidly growing start-up helping small businesses stay close to their customers. With barkback, businesses and consumers build genuine relationship by focusing on private, timely messages that matter. From private feedback to exclusive promotions, we deepen the relationship between a business and its customers, allowing customers to freely express themselves while providing the business with new insights. Together we foster a new level of connection which improves both the business and the customer experience. 

Job Description

barkback is seeking a customer success manager to join our awesome team. Amazing opportunity to be a part of a high growth, mobile/consumer venture that is changing the way customers interact with businesses. 

As the customer success manager, you will:

  • Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support.
  • Arrange for in-store promotional materials to promote the barkback program.
  • Identify opportunities for businesses to engage their customers on barkback.
  • Share best practices to get immediate value from barkback.
  • Collaborate with marketing, design, tech and other teams to drive key campaigns as well as roll out future products.
Qualifications

This is an extremely impactful role for the driven individual.

You understand our customers and know how to motivate them to get started on barkback.

Minimum 2 years experience in customer facing role.

Proven track record of achieving goals.

Excellent interpersonal skills working with a variety of personalities.

Comfortable balancing the demands of multiple customers.

Highly organized and detailed oriented.

Available to work from our amazing downtown Santa Barbara offices.

Additional Information

Bring your ideas of how you can grow barkback!

Apply