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Entry Level Customer Service Representative Jobs in Toms River, NJ

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

Customer Service Representative - Career Opportunity Mr. Rooter Plumbing If you're looking for a ... from entry-level positions to leadership and management roles. If you're ready to join a ...

Palco

Customer Service Representative - Bilingual

Lakewood, NJ · On-site

$15.75 - $21.50/hr

Think it Through:  Proactively deliver solutions focused on doing the right thing Job Grade Characteristics  CSR I :  This is the entry level grade in the Customer Support grouping.  This ...

Domino's

Customer Service Rep

Little Egg Harbor Township, NJ · On-site

$15.75 - $21.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

H&R Healthcare

Customer Service Representative

Lakewood, NJ

$15.75 - $21.50/hr

About the job Customer Service Representative H&R Healthcare, a leading Durable Medical Equipment (DME) provider with over 30 years of industry experience, is seeking an exceptional Customer Service ...

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Entry Level Customer Service Representative information

See Toms River, NJ salary details

$9

$18

$27

How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in Toms River, NJ is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Toms River, NJ? The most popular types of Customer Service Representative jobs in Toms River, NJ are:
What are popular job titles related to Entry Level Customer Service Representative jobs in Toms River, NJ? For Entry Level Customer Service Representative jobs in Toms River, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representative jobs in Toms River, NJ look for? The top searched job categories for Entry Level Customer Service Representative jobs in Toms River, NJ are:
What cities near Toms River, NJ are hiring for Entry Level Customer Service Representative jobs? Cities near Toms River, NJ with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Toms River, NJ as of May 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,503 per year, or $19 per hour.

Customer Service Representative

Mr. Rooter Corporation

Freehold, NJ

$16 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Customer Service Representative - Career Opportunity
Mr. Rooter Plumbing
If you're looking for a new career where you can receive coaching and training for a job that's always in demand, we're looking for you!
Apply today to join the team at Mr. Rooter Plumbing. We are seeking motivated, dependable individuals to join our office team as Customer Service Representatives.
You may have never thought about customer service as a long-term career-but it's a role that pays well, offers stability, and truly makes a difference. Plumbing is an essential service that's needed in all economic conditions, and as a customer service representative, you'll be helping homeowners when they need us most.
No prior customer service experience or college degree is required (though both are a plus). We provide paid training and ongoing coaching to help you succeed.
This is more than a job-it's a career path with opportunities to grow your skills, increase your income, and gain long-term job security.
Is This the Right Fit for You?
This role isn't for everyone, but you may be a great fit if you:

  • Enjoy interacting with people and helping solve problems
  • Like working in a collaborative, team-oriented office environment
  • Are patient, persistent, and detail-oriented
  • Are comfortable using computers and learning new software
  • Adapt well to changing priorities in a fast-paced setting
  • Enjoy a challenge and contributing to team success
As a customer service representative, you'll be the first point of contact for our customers-reassuring homeowners, answering questions, and helping coordinate solutions.
You'll work closely with management and dispatch to deliver a first-class customer experience.
What You'll Be Responsible For
You'll begin by training alongside experienced team members. Once up to speed, your responsibilities will include:
  • Answering incoming customer calls and scheduling service appointments
  • Communicating with dispatch, managers, and service professionals to coordinate jobs
  • Updating customer information and job details accurately in our systems
  • Adapting to customer needs and priority changes throughout the day
  • Following the proven Mr. Rooter Plumbing customer service process from greeting to job completion
How We Measure Success
We believe in teamwork, accountability, and celebrating wins. Success is measured through:
  • Offering and delivering clear solutions to customers
  • Operating efficiently and staying organized
  • High customer satisfaction scores, surveys, and Google reviews
  • Consistent professionalism and attention to detail
How We Take Care of Our Team
  • Paid training
  • Paid time off
  • 401(k)
  • 401(k) company match
  • Health, dental, and vision insurance
  • Modern office technology and software

Starting pay: $16.00-$18.00 per hour, based on experience.
At Mr. Rooter Plumbing, we are committed to helping our team members build long-lasting careers-from entry-level positions to leadership and management roles.
If you're ready to join a professional, supportive team that shows up ready to win every day, apply today!

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