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At Home Customer Service Representative Jobs in Toms River, NJ

U-Haul

Customer Service Representative

Toms River, NJ

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Old Bridge, NJ · On-site

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Ewing, NJ

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

Domino's

Customer Service Rep

Little Egg Harbor Township, NJ · On-site

$15.75 - $21.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

U-Haul

Customer Service Representative

Toms River, NJ

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Toms River, NJ · On-site

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Old Bridge, NJ · On-site

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Ewing, NJ · On-site

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Old Bridge, NJ · On-site

$15.92 - $18/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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At Home Customer Service Representative information

See Toms River, NJ salary details

$9

$18

$27

How much do at home customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for at home customer service representative in Toms River, NJ is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by At Home Customer Service Representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What are At Home Customer Service Representatives?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Toms River, NJ? The most popular types of Customer Service Representative jobs in Toms River, NJ are:
What are popular job titles related to At Home Customer Service Representative jobs in Toms River, NJ? For At Home Customer Service Representative jobs in Toms River, NJ, the most frequently searched job titles are:
What job categories do people searching At Home Customer Service Representative jobs in Toms River, NJ look for? The top searched job categories for At Home Customer Service Representative jobs in Toms River, NJ are:
What cities near Toms River, NJ are hiring for At Home Customer Service Representative jobs? Cities near Toms River, NJ with the most At Home Customer Service Representative job openings:
At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in Toms River, NJ as of May 2026, with employment types broken down into 3% As Needed, 55% Full Time, and 42% Part Time. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $39,503 per year, or $19 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

County Line Auto Body

Howell, NJ • On-site

$16 - $21.75/hr

Full-time

Medical, PTO

Posted 17 days ago

Job description

Position Title: Customer Service Representative (CSR)
Department: Body Shop Office
Reports To: Director of Customer Service
Employment Type: Full-Time
Location: Howell NJ
Job Summary:
The Customer Service Representative (CSR) serves as the first point of contact for customers at the body shop, ensuring a friendly, professional, and efficient customer experience. This role involves scheduling appointments, providing updates on vehicle repair progress, managing customer inquiries, and maintaining clear communication between customers, technicians, and insurance companies. The CSR plays a critical role in ensuring customer satisfaction and maintaining the body shop's reputation for exceptional service.
Key Responsibilities:
  1. Customer Interaction:
    • Greet customers warmly in person, over the phone, or via email, ensuring a positive first impression.
    • Listen to customers' concerns and gather detailed information about their vehicle issues or repair needs.
    • Provide an overview of the repair process, timelines, and estimated costs, ensuring customers understand the services being performed.
  2. Scheduling and Coordination:
    • Schedule repair appointments and coordinate vehicle drop-offs and pick-ups.
    • Maintain the body shop's calendar and ensure smooth workflow by prioritizing tasks and managing customer expectations.
  3. Communication:
    • Serve as a liaison between customers, Estimators, insurance companies, and suppliers.
    • Provide regular updates to customers on the status of their repairs, explaining delays or changes when necessary.
    • Assist customers with insurance claims by providing necessary documentation and facilitating communication with adjusters.
  4. Customer Satisfaction:
    • Address customer questions, concerns, and complaints in a calm and professional manner.
    • Work to resolve any issues promptly to ensure customer satisfaction and retention.
    • Conduct follow-up calls or surveys to gather feedback and ensure customers are satisfied with the repair process and outcomes.
  5. Administrative Duties:
    • Prepare and manage paperwork, including repair estimates, invoices, and insurance documentation.
    • Update customer files and maintain accurate records in the body shop's management system.
    • Process payments, provide receipts, and ensure proper handling of financial transactions.
  6. Sales and Upselling:
    • Recommend additional services or products that may benefit customers, such as detailing or preventative maintenance.
    • Promote the body shop business partners and encourage repeat business.
  7. Team Support:
    • Collaborate with technicians, estimators, and managers to ensure a seamless repair process.
    • Relay important customer details and special requests to the appropriate team members.

Required Skills and Qualifications:
  • Education and Experience:
    • High school diploma or equivalent required; additional education in business or customer service is a plus.
    • Prior experience in a customer service role, preferably in an automotive or body shop setting, is highly desirable.
  • Skills and Competencies:
    • Excellent verbal and written communication skills with the ability to explain technical details in a simple and friendly manner.
    • Strong organizational and multitasking abilities, with attention to detail.
    • Proficiency in using computers and familiarity with customer management systems (e.g., CCC ONE, Mitchell, or similar software).
    • Professional and empathetic demeanor when interacting with customers.
    • Problem-solving skills to handle customer concerns and find effective resolutions.
    • Basic understanding of automotive repair terminology (preferred but not required).

Physical Requirements:
  • Ability to sit or stand for extended periods.
  • Comfortable working in a busy, fast-paced environment.
  • Occasionally lifting up to 15 lbs.

Work Schedule and Benefits:
  • Full-time position with a typical schedule of [Insert Hours, e.g., Monday-Friday, 7:30 a.m. to 5 p.m, with the possibility of late hours and 1-2 Saturdays a month (Saturday is 7:45am - 12pm].
  • Competitive hourly rate or salary, plus potential for performance-based bonuses.
  • Benefits package including health insurance, paid time off, and professional development opportunities (if applicable).

Equal Opportunity Employer:
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

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