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At Home Customer Service Representative Jobs in Nutley, NJ

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound ...

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound ...

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

Learn more at ether.fi . Position Overview: This is a full-time role for a Customer Service ... anywhere * Exciting company events and team-building off-sites

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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At Home Customer Service Representative information

See Nutley, NJ salary details

$10

$19

$27

How much do at home customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for at home customer service representative in Nutley, NJ is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by At Home Customer Service Representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What are At Home Customer Service Representatives?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Nutley, NJ? The most popular types of Customer Service Representative jobs in Nutley, NJ are:
What job categories do people searching At Home Customer Service Representative jobs in Nutley, NJ look for? The top searched job categories for At Home Customer Service Representative jobs in Nutley, NJ are:
What cities near Nutley, NJ are hiring for At Home Customer Service Representative jobs? Cities near Nutley, NJ with the most At Home Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

Safavieh Home

Port Washington, NY

$25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Safavieh rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

49th of 58 rated furniture retailers


Job description

Job Title: Customer Service Representative
Job Description:
Founded in May 2023, SafaviehHome.com is a new branch of the Safavieh retail division. It is our online shop designed to provide all things essential for your home. We believe in keeping the home shopping experience as simple and hassle-free as possible. In just a few clicks you can be on your way to filling your home with beautifully curated pieces. We are committed to offering our customers a destination for finding everything they need to express their personal style in decorating, entertaining and gifting. With our large line of signature products, top vendors, and unmatched customer service, Safavieh Home aims to create the best online shopping experience. Our Safavieh Home team is a group of diverse and innovative individuals inspired by a love and passion for design. We bring together our individual and unique styles to create a lifestyle brand that will inspire beautiful decorating in any space. Our collaboration is fundamentally rooted in a love for aesthetics, beauty in simplicity, and the importance of balance to share the feeling of being at home.
Position Summary:
We are looking for a motivated and hardworking individual to join our innovative and passionate team. A day in this position would consist of answering customer calls, chats and emails throughout select business day and weekend hours. Processing new orders and following up on any unresolved issues. Assisting with returns or damaged items. The ideal candidate will be responsible for fulfilling all customer inquiries during operating. Updating information via our in-house database. Discussing any issues or ideas with fellow team members. Assisting with returns or damaged items.
Responsibilities:
•- Must be able to commute to Port Washington, New York for work. Job is 100% on site. This role is for Thursday - Monday or Friday - Tuesday availability. Includes training.
- Engage with customers across multiple communication platforms-including phone, email, and live chat-ensuring consistent and personalized service experiences.
- Proactively address and resolve customer concerns with empathy, efficiency, and a solutions oriented approach to uphold the brand's reputation for excellence.
- Professionally acknowledge and resolve customer concerns with discretion, empathy, and a commitment to delivering swift and satisfactory resolutions.
- Support and contribute to website functionality and upkeep by monitoring product listings, troubleshooting issues, and coordinating updates to enhance the user experience.
- Keep good communication with team members.
Qualifications:
- Bachelor's Degree or Equivalent preferred
- 2 + years of Shopify experience
- 2 + years providing excellent Customer Service
- Friendly, outgoing personality, able to work with a team, clients, or individually.
- Proficient in Microsoft Office (specifically Microsoft Excel), Google Suite
- Strong written and verbal communication skills.
Compensation:
- $25.00/ hour
- 401k (with 2% match)
- Medical, vision, dental, Insurance
- Paid holidays, vacation, and sick time


Safavieh logo

About Safavieh

Sourced by ZipRecruiter

In the past thirty years Safavieh has come a long way from an artisan family business to a high tech corporation with very sophisticated operations in terms of manufacturing and distribution. We’ve grown from one showroom on Madison Avenue to become an international player with two million square feet of warehouse space and our own manufacturing facilities on three continents. We now drop-ship thousands of packages daily to end use customers on behalf of our retailers in all 50 states, plus Canada, South America, Europe and Asia. Within the home furnishings industry, Safavieh is most successful in combining the best of high tech and high touch. We’ve always been considered the authority on fine quality, craftsmanship and style. We’ve kept that focus as we grew our logistics and warehousing capabilities, leading to strong partnerships with the largest retailers in the country. We serve every channel of distribution, from big box stores to multi unit chains to designer showrooms with the right products and price points to build their businesses.

Industry

Furniture and home furnishings stores

Company size

501 - 1,000 Employees

Headquarters location

Port Washington, NY, US

Year founded

1914