ZipRecruiter

Log In

1

Customer Service Representative Internship Jobs in Toms River, NJ

Domino's

Customer Service Rep

Little Egg Harbor Township, NJ · On-site

$15.75 - $21.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

H&R Healthcare

Customer Service Representative

Lakewood, NJ

$15.75 - $21.50/hr

About the job Customer Service Representative H&R Healthcare, a leading Durable Medical Equipment (DME) provider with over 30 years of industry experience, is seeking an exceptional Customer Service ...

BHIRED

Customer Service Rep

Lakewood, NJ · On-site

$20 - $25/hr

Customer Service Rep An e-commerce business is seeking a Customer Service Rep to manage customer inquiries and resolve issues related to orders. The ideal candidate is a strong communicator, patient ...

U-Haul

Customer Service Representative

Toms River, NJ

$15.92 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Representative Internship JobsCustomer Service Representative Internship Jobs in Toms River, NJ

Customer Service Representative Internship information

See Toms River, NJ salary details

$9

$18

$27

How much do customer service representative internship jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative internship in Toms River, NJ is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Intern, and why are they important?

To thrive as a Customer Service Representative Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or current enrollment in a relevant degree program. Familiarity with CRM software, ticketing systems, and office productivity tools is commonly expected. Active listening, patience, and a positive attitude are standout soft skills that help manage customer interactions effectively. These skills and qualities are crucial for building customer satisfaction, resolving issues efficiently, and contributing positively to the team environment.

What are some typical responsibilities for a Customer Service Representative Intern, and how do they contribute to the team’s goals?

As a Customer Service Representative Intern, you’ll often handle customer inquiries via phone, email, or chat, assist with order processing, and help resolve basic issues under the guidance of experienced team members. You may also participate in team meetings, contribute to improving customer service processes, and document customer interactions in the company’s CRM system. These tasks not only help you develop communication and problem-solving skills but also support the team in providing consistent, high-quality service to customers.

What is a Customer Service Representative Internship?

A Customer Service Representative Internship is a temporary, entry-level position designed to give students or recent graduates hands-on experience in handling customer inquiries, resolving complaints, and supporting customer needs. Interns typically learn how to communicate professionally, use customer relationship management (CRM) software, and manage various customer service channels such as phone, email, or chat. This internship helps individuals develop important skills like problem-solving, active listening, and teamwork, which are valuable for future careers in customer service or related fields. It also offers the opportunity to understand company products and services while working alongside experienced professionals.
What are the most commonly searched types of Customer Service Representative jobs in Toms River, NJ? The most popular types of Customer Service Representative jobs in Toms River, NJ are:
What cities near Toms River, NJ are hiring for Customer Service Representative Internship jobs? Cities near Toms River, NJ with the most Customer Service Representative Internship job openings:
Customer Service Representative Internship jobs near you
Customer Service Representative (CSR)

Customer Service Representative (CSR)

County Line Auto Body

Howell, NJ • On-site

$16 - $21.75/hr

Full-time

Medical, PTO

Posted 17 days ago

Job description

Position Title: Customer Service Representative (CSR)
Department: Body Shop Office
Reports To: Director of Customer Service
Employment Type: Full-Time
Location: Howell NJ
Job Summary:
The Customer Service Representative (CSR) serves as the first point of contact for customers at the body shop, ensuring a friendly, professional, and efficient customer experience. This role involves scheduling appointments, providing updates on vehicle repair progress, managing customer inquiries, and maintaining clear communication between customers, technicians, and insurance companies. The CSR plays a critical role in ensuring customer satisfaction and maintaining the body shop's reputation for exceptional service.
Key Responsibilities:
  1. Customer Interaction:
    • Greet customers warmly in person, over the phone, or via email, ensuring a positive first impression.
    • Listen to customers' concerns and gather detailed information about their vehicle issues or repair needs.
    • Provide an overview of the repair process, timelines, and estimated costs, ensuring customers understand the services being performed.
  2. Scheduling and Coordination:
    • Schedule repair appointments and coordinate vehicle drop-offs and pick-ups.
    • Maintain the body shop's calendar and ensure smooth workflow by prioritizing tasks and managing customer expectations.
  3. Communication:
    • Serve as a liaison between customers, Estimators, insurance companies, and suppliers.
    • Provide regular updates to customers on the status of their repairs, explaining delays or changes when necessary.
    • Assist customers with insurance claims by providing necessary documentation and facilitating communication with adjusters.
  4. Customer Satisfaction:
    • Address customer questions, concerns, and complaints in a calm and professional manner.
    • Work to resolve any issues promptly to ensure customer satisfaction and retention.
    • Conduct follow-up calls or surveys to gather feedback and ensure customers are satisfied with the repair process and outcomes.
  5. Administrative Duties:
    • Prepare and manage paperwork, including repair estimates, invoices, and insurance documentation.
    • Update customer files and maintain accurate records in the body shop's management system.
    • Process payments, provide receipts, and ensure proper handling of financial transactions.
  6. Sales and Upselling:
    • Recommend additional services or products that may benefit customers, such as detailing or preventative maintenance.
    • Promote the body shop business partners and encourage repeat business.
  7. Team Support:
    • Collaborate with technicians, estimators, and managers to ensure a seamless repair process.
    • Relay important customer details and special requests to the appropriate team members.

Required Skills and Qualifications:
  • Education and Experience:
    • High school diploma or equivalent required; additional education in business or customer service is a plus.
    • Prior experience in a customer service role, preferably in an automotive or body shop setting, is highly desirable.
  • Skills and Competencies:
    • Excellent verbal and written communication skills with the ability to explain technical details in a simple and friendly manner.
    • Strong organizational and multitasking abilities, with attention to detail.
    • Proficiency in using computers and familiarity with customer management systems (e.g., CCC ONE, Mitchell, or similar software).
    • Professional and empathetic demeanor when interacting with customers.
    • Problem-solving skills to handle customer concerns and find effective resolutions.
    • Basic understanding of automotive repair terminology (preferred but not required).

Physical Requirements:
  • Ability to sit or stand for extended periods.
  • Comfortable working in a busy, fast-paced environment.
  • Occasionally lifting up to 15 lbs.

Work Schedule and Benefits:
  • Full-time position with a typical schedule of [Insert Hours, e.g., Monday-Friday, 7:30 a.m. to 5 p.m, with the possibility of late hours and 1-2 Saturdays a month (Saturday is 7:45am - 12pm].
  • Competitive hourly rate or salary, plus potential for performance-based bonuses.
  • Benefits package including health insurance, paid time off, and professional development opportunities (if applicable).

Equal Opportunity Employer:
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

Apply