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Entry Level Customer Service Representative Jobs in Ridgewood, NJ

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Entry Level Customer Service and Sales Rep - In-Store | Remote work Unavailable Location: Great Neck, NY area Company: Limitless Consulting Job Type: Full-Time | Entry-Level Launch Your Career with ...

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Entry Level Customer Service and Sales Rep - In-Store | Remote work Unavailable Location: Great Neck, NY area Company: Limitless Consulting Job Type: Full-Time | Entry-Level Launch Your Career with ...

Entry Level - Customer Service

Yonkers, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing ...

Entry Level - Customer Service

Yonkers, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing ...

Be Seen First

This is an entry-level position with hands-on training, designed for individuals who want to ... Deliver excellent customer service while building lasting relationships * Assist with account ...

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This is an entry-level position with hands-on training, designed for individuals who want to ... Deliver excellent customer service while building lasting relationships * Assist with account ...

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Entry Level Customer Service Representative information

See Ridgewood, NJ salary details

$9

$19

$27

How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Ridgewood, NJ? The most popular types of Customer Service Representative jobs in Ridgewood, NJ are:
What job categories do people searching Entry Level Customer Service Representative jobs in Ridgewood, NJ look for? The top searched job categories for Entry Level Customer Service Representative jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Entry Level Customer Service Representative jobs? Cities near Ridgewood, NJ with the most Entry Level Customer Service Representative job openings:
Infographic showing various Entry Level Customer Service Representative job openings in Ridgewood, NJ as of May 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 83% In-person, 3% Hybrid, and 14% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

$19 - $23/hr

Other

Posted 20 days ago


Job description

Entry-Level Customer Service Representative

We are a fast-growing sales and marketing firm dedicated to delivering exceptional customer experiences and innovative brand solutions. We work with a diverse portfolio of clients and pride ourselves on our collaborative, high-energy team environment.

Position Overview

We are seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our team. This role is ideal for someone looking to build a career in sales, marketing, and customer relations. You will be the first point of contact for customers, helping to drive client satisfaction and support business growth.

Key Responsibilities
  • Provide outstanding customer service by answering inquiries and resolving issues promptly
  • Communicate product and service information clearly to customers
  • Support sales and marketing initiatives through customer interactions
  • Maintain accurate customer records and update databases
  • Collaborate with team members to meet performance goals
  • Identify opportunities to upsell or cross-sell products and services
  • Participate in ongoing training and professional development programs
Qualifications
  • High school diploma or equivalent (Bachelor's degree preferred but not required)
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Problem-solving mindset with attention to detail
  • Ability to work in a fast-paced, team-oriented environment
  • Previous customer service experience is a plus, but not required
What We Offer
  • Comprehensive training and mentorship
  • Career advancement opportunities in sales and marketing
  • Competitive base pay + performance-based incentives
  • Supportive and energetic team culture
  • Networking and professional growth opportunities

Compensation: $19.00 - $23.00 per hour

Radiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries. At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals