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Entry Level Customer Service Representative Jobs in Ridgewood, NJ

Million Air

Customer Service Representative

White Plains, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

Palco

Customer Service Representative - Bilingual

Hoboken, NJ · On-site

$17.50 - $23.75/hr

Think it Through:  Proactively deliver solutions focused on doing the right thing Job Grade Characteristics  CSR I :  This is the entry level grade in the Customer Support grouping.  This ...

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Entry Level Customer Service Representative information

See Ridgewood, NJ salary details

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$19

$27

How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Ridgewood, NJ? The most popular types of Customer Service Representative jobs in Ridgewood, NJ are:
What job categories do people searching Entry Level Customer Service Representative jobs in Ridgewood, NJ look for? The top searched job categories for Entry Level Customer Service Representative jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Entry Level Customer Service Representative jobs? Cities near Ridgewood, NJ with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Ridgewood, NJ as of May 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 83% In-person, 3% Hybrid, and 14% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Entry Level Customer Service Associate

Magnifyde Inc

Manhattan, NY • On-site

$45K - $60K/yr

Full-time

Posted 2 days ago

Job description

Location: Midtown Manhattan, NY (On-site)
Schedule: Monday–Friday | 10:00 AM – 6:00 PM
Position Type: Full-Time (W-2)
Position Overview

We’re currently adding a Customer Service Representative to our team to support face-to-face interactions with business clients. This role focuses on providing clear information, answering questions, and ensuring a professional and positive experience during each client visit.
You’ll be working in a business-to-business environment where communication, consistency, and attention to detail are key.
Day-to-Day Responsibilities

• Meet with business clients in scheduled, in-person settings
• Provide accurate information about services and assist with client questions
• Deliver a high level of customer service during all interactions
• Maintain organized records of daily meetings and follow-ups
• Build professional relationships with new and existing clients
• Participate in team meetings and ongoing training sessions
What We’re Looking For

• Strong communication skills and a professional demeanor
• Dependable, punctual, and comfortable in a structured environment
• Positive attitude and ability to work collaboratively with a team
• Comfortable interacting with clients face-to-face on a daily basis
• Entry-level candidates are encouraged to apply
• Paid training provided for qualified candidates
Compensation

• Full-time W-2 position
• First-year earnings typically range from $45,000 – $60,000
• Opportunities for advancement based on performance
Additional Details

• Business-to-business (B2B) client environment
• Fully in-person role based in Midtown Manhattan
• Monday–Friday schedule
• Daily on-site attendance is required