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Entry Level Customer Service Agent Jobs (NOW HIRING)

GAT Airline Ground Support

Customer Service Agent

Henrico, VA · On-site

$14 - $18.75/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

GEM

Entry-Level Customer Service Representative

Norfolk, VA

$15.50 - $21/hr

We are seeking an enthusiastic and customer-focused Entry-Level Customer Service Representative to join our team. This full-time, on-site position is an excellent opportunity for someone who enjoys ...

Sparkbit 360

Customer Service Agent

Washington, DC · On-site

$17.50 - $23.50/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing ...

Nexxaworks

Customer Service Agent

Birmingham, AL · On-site

$14.50 - $19.50/hr

Customer Service Agent Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm ...

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

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Entry Level Customer Service Agent information

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$27

How much do entry level customer service agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Service Agent vs Customer Support Representative?

AspectEntry Level Customer Service AgentCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, tech companies, retail
Employer & IndustryRetail, telecommunications, hospitalityTech, e-commerce, service industries
Search & Comparison IntentYesYes

Both roles involve assisting customers, but Entry Level Customer Service Agents typically handle basic inquiries in retail or call centers, while Customer Support Representatives often work in tech or online services with more technical support tasks. The roles overlap in skills and work environment, making them common comparison options for job seekers.

How do I become an entry level customer service agent with no experience?

To become an entry-level customer service agent with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills such as patience and empathy. Many employers provide on-the-job training, so having a positive attitude and willingness to learn can be beneficial when applying for these roles. Certifications in customer service or communication tools like CRM software can also improve your chances.

What cities are hiring for Entry Level Customer Service Agent jobs?

Cities with the most Entry Level Customer Service Agent job openings:

What are the most commonly searched types of Customer Service Agent jobs?

The most popular types of Customer Service Agent jobs are:

What states have the most Entry Level Customer Service Agent jobs?

States with the most job openings for Entry Level Customer Service Agent jobs include:

Entry Level Customer Service Agent jobs near you
Infographic showing various Entry Level Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

GAT Airline Ground Support

Henrico, VA • On-site

$14 - $18.75/hr

Other

Re-posted 12 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

66th of 67 rated aviation services

Job description

Customer Service Agent

As a customer service agent you are the first impression of a passengers airport experience. Customer service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as excellent customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.

Requirements:

  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

What GAT Airline Ground Support employees say

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