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Entry Level Csr Jobs in Ohio (NOW HIRING)

Almega Management Group, INC.

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Customer Service Representative

Dublin, OH · On-site

$60K - $80K/yr

As a Customer Service Representative, you will serve as a knowledgeable point of contact for ... an entry-level customer service position in Dublin, OH where they can strengthen their ...

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Entry Level Csr information

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How much do entry level csr jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level csr in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Ohio?

The most popular types of Csr jobs in Ohio are:

What are popular job titles related to Entry Level Csr jobs in Ohio?

For Entry Level Csr jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Ohio look for?

The top searched job categories for Entry Level Csr jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Csr jobs?

Cities in Ohio with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Entry Level Customer Service Representative

Newark, OH • On-site

Byers Car Rentals LLC
See more jobs at Byers Car Rentals LLCexternal

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Do you find it exciting to meet new people? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" If so, join our team today! Here at Hertz, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  

What We Offer

  • Medical, Dental & Vision Insurance
  • Discounts on car rentals worldwide
  • Commission opportunities 
  • 401K Plan
  • Paid time off and vacation
  • Short/Long Term Disability
  • Life Insurance
  • Paid Training

Responsibilities

  • Ensure positive customer experience, making Hertz #1 in car rental company experience
  • Reach individual sales goals and customer service goals
  • Grow sales utilizing business-to-business sales tactics
  • Support branch’s business plan by assisting management
  • Uphold company standards by ensuring cars are presentable to customers
  • Clean and service facilities to ensure customer satisfaction

Qualifications

  • Previous sales and/or retail customer service experience preferred
  • Strong communication and multitasking skills
  • Ability to drive multiple types of vehicles
  • Ability to read and understand driving directions and maps
  • Proficiency in English
  • Valid driver’s license in good standing
  • High school diploma required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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