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Entry Level Csr Jobs in Ohio (NOW HIRING)

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Entry Level Csr information

See Ohio salary details

$9

$17

$25

How much do entry level csr jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level csr in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Ohio?

The most popular types of Csr jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Csr jobs?

Cities in Ohio with the most Entry Level Csr job openings:

Infographic showing various Entry Level Csr job openings in Ohio as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Full Time Entry Level Sales Rep

Buckeye BBC

Columbus, OH

Full-time

Re-posted 15 days ago


Job description

Company Description

Full - Time Entry - Level Customer Service Rep - Hiring ASAP!

Default

  • Hybrid Online/In-person

  • Full-time

Company Description

We are a growing consulting firm. From our extensive hands-on training to the experience working with our client provides, each team member at our firm have the opportunity to learn and realize their goals.

We achieve success in meeting our clients' customer acquisition goals by creating a culture of opportunity within a team-oriented, positive environment, making a win-win situation for clients and employees alike. It is our mission to focus on the personal and professional development of our people in order to keep up with our expanding portfolio of clients.

We take a simple approach to business by speaking directly to our clients' customers and present information in a personalized, face-to-face manner. This allows us to provide our clients with immediate and measurable results while creating a positive and lasting relationship with the consumer.


If you love working with people every day, enjoy being part of a team hitting goals together, and bring a ray of sunshine with you everywhere you go, Buckeye BBC is a great career fit. With our award winning team and training program, we're able to teach our team everything they need to be successful.

Job Description

Full-Time Entry-Level Customer Service Rep- (Hiring ASAP!)

We are looking for a candidate to join our innovative team and help us take the company to the next level. This is an entry-level position training into management. 

Responsibilities:

  • Answer customers questions
  • Product knowledge
  • Presentations
  • Train 
  • Sales process 

Benefits:

  • Coordinate charity events
  • Travel
  • One on one coaching and training from office executives
  • Competitive pay and bonuses
  • Insurance / benefits 

Qualifications

  • Desire to learn and grow as this is Entry Level
  • Great work ethic and student mentality
  • Easygoing and FUN to work with every day! (our team's family-like atmosphere is very important to us, we want someone we enjoy working with!)
  • Ability to work well independently as well as part of a team
  • Basic skills in organization, computers, planning and note taking
  • Verbal and written communication skills
  • Outgoing personality and sense of humor!

Additional information

  • Opportunity to learn hands-on in all aspects of business, sales, marketing, management 
  • Positive Work Environment
  • Recognition & promotions for outstanding performance
  • Training one on one and coaching in group sessions
  • Contemporary and upbeat atmosphere
  • Company sponsored travel across the country for conferences, business trips, and company vacation!
    • We have been to Chicago, Dallas, Las Vegas, Boise, Raleigh, Indianapolis, Nashville, Cleveland, Minneapolis, Los Angeles, and Atlanta just this year
Qualifications

N/A

Additional Information

All your information will be kept confidential according to EEO guidelines.