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Entry Level Cricket Wireless Cricket information

What is the difference between Entry Level Cricket Wireless Cricket vs Customer Service Representative?

AspectEntry Level Cricket Wireless CricketCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma; communication skills
Work EnvironmentRetail stores, call centers, on-siteCall centers, retail, office settings
Employer & Industry UsageTelecommunications retail stores, service providersCustomer service across various industries including telecom
Common Search & ComparisonEntry level roles in telecom retailCustomer support roles in telecom and other sectors

Entry Level Cricket Wireless Cricket roles typically focus on technical support and retail sales within the telecommunications industry, requiring basic technical knowledge and customer interaction. Customer Service Representatives also handle customer inquiries but may work across multiple industries. The main difference lies in the specific industry focus and job responsibilities, with Cricket Wireless roles being more specialized in telecom retail environments.

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Entry Level Cricket Wireless Cricket jobs near you
Infographic showing various Entry Level Cricket Wireless Cricket job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Cricket Wireless Sales Rep

Delphos Wireless, a Cricket Wireless Authorized Retailer

New Philadelphia, OH • On-site

$12 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Job description

Overview
We are seeking a dynamic Wireless Sales Representative to join our team here at Cricket! The ideal candidate will have a passion for customer service and sales, with the ability to thrive in a fast-paced retail environment.
Job Summary

As a Wireless Sales Representative for Cricket, your primary responsibility is to connect with potential customers to promote products and achieve sales targets. You will use your communication skills to engage customers, provide product information, and guide them through the purchase process.

Responsibilities

  • Engage with customers to provide outstanding service and assistance
  • Utilize phone etiquette to handle inquiries and customer calls
  • Demonstrate products and conduct product demos to showcase features
  • Operate Point of Sale (POS) systems for transactions
  • Maintain a clean and organized sales floor
  • Utilize basic math skills for cash handling and transactions
  • Supervise store activities when needed
  • Effectively communicate product information and promotions to customers
  • Implement upselling techniques to maximize sales opportunities
Product Knowledge
  • Develop a comprehensive understanding of the company's Cricket product line.
  • Stay informed about industry trends, new product releases, and competitor offerings.

Customer Engagement

  • Engage customers in meaningful conversations to identify their needs and preferences.
  • Effectively communicate how cricket products can meet customer requirements.
Sales Consultation
  • Conduct needs assessments to recommend suitable products based on customer input. Address customer concerns, provide additional information, and overcome objections.
  • Utilize effective sales techniques to close deals and achieve individual and team sales targets.
  • Manage the entire sales process, from initial contact to order completion.
  • Build customer relationships for potential future sales opportunities. Retention is important to us at Delphos Wireless!

Sales Reporting

  • Keep accurate and detailed records of customer interactions, sales activities, and outcomes.
  • Provide regular reports on sales performance, highlighting achievements and areas for improvement. Join meeting huddles to help report these sales and report trends.

Qualifications

  • Proven experience in phone sales, telemarketing, or a related field.
  • Excellent verbal communication skills with a persuasive and friendly demeanor.
  • Results-oriented with a demonstrated ability to meet or exceed sales targets.

Education

  • High school diploma or equivalent. Additional education in sales or marketing is a bonus.

Training

  • Comprehensive training on product knowledge, sales techniques, and company procedures will be provided.

Job Types: Full-time, Part-time

Pay: $12.00 - $17.00 per hour

*Bilingual (Spanish) is a plus.

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health, Dental, and Vision insurance

Apply