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Entry Level Credit Card Customer Service Jobs in Addison, IL

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer ... Support invoicing, credits, and shipping documentation while maintaining accurate records.

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All JobsCredit Card Customer Service JobsEntry Level Credit Card Customer Service JobsEntry Level Credit Card Customer Service Jobs in Addison, IL

Entry Level Credit Card Customer Service information

See Addison, IL salary details

$9

$18

$26

How much do entry level credit card customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level credit card customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Credit Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Credit Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or in-office customer supportBank branches, in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesCommercial banks, retail banking branches
Common Search & Comparison IntentCustomer service roles in credit card industryEntry-level banking roles involving cash handling and customer interaction

While both roles involve customer interaction within financial services, Entry Level Credit Card Customer Service focuses on assisting credit card customers via phone or online, whereas Entry Level Bank Tellers handle in-person banking transactions. Both require strong communication skills and basic financial knowledge, but the work environment and daily tasks differ significantly.

What are popular job titles related to Entry Level Credit Card Customer Service jobs in Addison, IL? For Entry Level Credit Card Customer Service jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Credit Card Customer Service jobs in Addison, IL look for? The top searched job categories for Entry Level Credit Card Customer Service jobs in Addison, IL are:
What cities near Addison, IL are hiring for Entry Level Credit Card Customer Service jobs? Cities near Addison, IL with the most Entry Level Credit Card Customer Service job openings:
Entry Level Credit Card Customer Service jobs near you
Infographic showing various Entry Level Credit Card Customer Service job openings in Addison, IL as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.
Customer Service Representative - Entry Level

Customer Service Representative - Entry Level

Optimum Card Solutions LLC

Addison, IL • On-site

$16 - $21.75/hr

Full-time

Posted 4 days ago

Job description

Entry-Level Customer Service Representative

Gift Card Manufacturing Industry
Location: Downers Grove, IL | Full-Time

Position Overview

The Customer Service Representative will serve as a key point of contact for customers and business partners, supporting gift card orders, production updates, inventory inquiries, and account-related requests. This is an excellent opportunity for a recent college graduate looking to build a career in customer service, account management, operations, or sales support.

Responsibilities
  • Respond to customer inquiries via phone, email, and other communication channels.
  • Manage and track customer orders from production through delivery.
  • Provide updates on order status, inventory availability, shipping schedules, and delivery timelines.
  • Coordinate with Sales, Production, Operations, and Shipping teams to ensure customer satisfaction.
  • Resolve customer issues promptly and professionally.
  • Enter and maintain accurate customer and order information in company systems.
  • Assist with reporting, documentation, and special projects.
  • Build strong relationships with customers and business partners.
  • Identify opportunities to improve customer experience and internal processes.
Qualifications
  • Bachelor's degree required; recent graduates are strongly encouraged to apply.
  • Excellent verbal and written communication skills.
  • Strong organizational and problem-solving abilities.
  • Detail-oriented with the ability to manage multiple priorities.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
  • Positive attitude and strong desire to learn.
  • Ability to work collaboratively in a fast-paced manufacturing environment.
  • Previous internship, retail, customer service, or administrative experience is a plus.
What We Offer
  • Competitive salary and benefits package
  • Career advancement opportunities
  • Exposure to manufacturing, operations, sales, and customer relationship management