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Entry Level Computer Support Specialist Jobs in Riverside, CA

JNH Lifestyles

Customer Support Specialist

Irvine, CA · On-site

$21 - $23/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our ... Excellent computer skills with the ability to work across multiple different software programs.

ABS Kids

Bilingual Center Support Specialist

Chino, CA · On-site

$18 - $20/hr

The Center Support Specialist is the first face for clients that come into the clinical offices and ... Computer literacy skills including Microsoft Office * Fluency in Spanish and English Who We Are:

ABS Kids

Bilingual Center Support Specialist

Chino, CA · On-site

$18 - $20/hr

The Center Support Specialist is the first face for clients that come into the clinical offices and ... Computer literacy skills including Microsoft Office * Fluency in Spanish and English Who We Are:

Akido

IT Support Specialist I

Pomona, CA · On-site

$21.63 - $25.24/hr

The Opportunity We are looking for a motivated and detail-oriented IT Support Specialist I to join ... Associate's degree or equivalent certification in IT, Computer Science, or a related field ...

Akido

IT Support Specialist I

Pomona, CA

$21.63 - $25.24/hr

The Opportunity We are looking for a motivated and detail-oriented IT Support Specialist I to join ... Associate's degree or equivalent certification in IT, Computer Science, or a related field ...

Stefanini

IT Support Specialist

Rancho Cucamonga, CA

Stefanini is looking for IT Support Specialist in Rancho Cucamonga, CAFor quick Apply, please reach ... Familiarity with system installation, configuration, and maintenance of computer systems, software ...

Raymond West

IT Support Specialist

Ontario, CA · On-site

$25 - $31/hr

Raymond West is looking for a dynamic IT Support Specialist to join our team! This position is ... Sets up and maintains various network and computer related hardware and software. * Establishes and ...

Fluxergy

IT Support Specialist

Irvine, CA · On-site

$23 - $25/hr

About the Role As an IT Support Specialist at Fluxergy, you will play a key role in supporting the ... Ability to move and install computer equipment as needed. > * Ability to occasionally lift and ...

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Entry Level Computer Support Specialist information

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$16

$27

$43

How much do entry level computer support specialist jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for entry level computer support specialist in Riverside, CA is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.11 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Riverside, CA? The most popular types of Computer Support Specialist jobs in Riverside, CA are:
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What job categories do people searching Entry Level Computer Support Specialist jobs in Riverside, CA look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Computer Support Specialist jobs? Cities near Riverside, CA with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Customer Support Specialist

Customer Support Specialist

JNH Lifestyles

Irvine, CA • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

THIS IS NOT A REMOTE POSITION
Summary
JNH Lifestyles is a sauna manufacturer and retailer located in the greater Los Angeles area. Our company has been in the business of promoting joyful, natural, healthy living for over 30 years through our dedication to providing stellar customer service and cutting-edge products. We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Irvine, California.
Responsibilities
Provide Exceptional Customer Service
  • Ensure a high level of customer satisfaction by delivering excellent customer service.
  • Utilize problem-solving skills to establish and nurture customer relations.
  • Build and maintain sustainable relationships with customers through open and interactive communication.
  • Follow established company procedures, guidelines and policies related to communication and customer relations.

Communication and Response Management
  • Answer all incoming calls, emails, chats and tickets promptly.
  • Identify and assess customer needs to resolve issues, address complaints and provide assistance and product information.
  • Provide customers with accurate and complete information using the appropriate tools and procedures.

Complaint Resolution
  • Handle customer complaints efficiently, offering appropriate solutions and alternatives within established time limits.
  • Follow up with customers to ensure issues are fully resolved.

Account Management
  • Service existing customer accounts by meeting their needs, obtaining orders and addressing inquiries.
  • Plan and organize your daily work schedule to call on existing and potential customers to establish new accounts.
  • Maintain detailed records of all customer interactions.
  • Process customer accounts and file documents according to established procedures.
  • Input accurate information into customer databases and relevant platforms.

Product Knowledge
  • Stay current and well-informed on the range of products and services offered.
  • Adeptly guide discussion on various product and service options with customers.
  • Continuously update and expand your knowledge to better assist customers.

Collaboration
  • Partner with coworkers to ensure that company goals and objectives are achieved.
  • Assist Management with various ad-hoc projects as required.

Basic Requirements
  • Experience: Minimum 2 Years relevant experience.
  • Excellent computer skills with the ability to work across multiple different software programs.
  • Strong phone-contact and active listening skills.
  • Excellent verbal and written communication skills.
  • Ability to multi-task, prioritize and manage time efficiently.
  • Ability to work with minimal supervision in fast-paced environment.
  • Ability to learn quickly and work with minimal supervision in a fast-paced environment.
  • Familiarity with programs and technology utilized in the generation of online sales.
  • High school degree.

Benefits
At JNH Lifestyles, we understand that benefits matter. As a valued member of the Team, you will have access to the following:
  • Medical, Dental, Vision and Voluntary Term Life Plans
  • Paid Vacation
  • Paid Sick Leave
  • Company Sponsored 401k Retirement Plan
  • Employee Discounts on Products

Must be authorized to work in the United States.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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