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Entry Level Computer Help Desk Jobs in Tennessee

Stand Out for Good, Inc

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... Install, modify, and repair computer hardware and software * Facilitate and direct resolution with ...

Stand Out For Good

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... Install, modify, and repair computer hardware and software * Facilitate and direct resolution with ...

Kirkland's, Inc.

Temporary Help Desk Technician I

Jackson, TN · On-site

$17.50 - $23.50/hr

The Temporary Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other ...

Kirkland's, Inc.

Temporary Help Desk Technician I

Jackson, TN · On-site

$17.50 - $23.50/hr

Overview The Temporary Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware ...

Smith and Wesson

Help Desk Technician

Maryville, TN · On-site

$17.50 - $23.50/hr

Accept requests from users and enter Service Desk tickets in a timely manner. * Interview ... Competent in basic computer skills including use of desktop software, hardware components ...

Fourteen Foods

IT Help Desk Analyst

Franklin, TN

A minimum of 3 years working in a help desk environment is required. * Tech savvy with working ... Good understanding of computer systems, mobile devices, and other tech products. * Ability to ...

Stand Out For Good

Help Desk Analyst (10pm-7am)

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... Install, modify, and repair computer hardware and software * Facilitate and direct resolution with ...

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Tennessee

Entry Level Computer Help Desk information

See Tennessee salary details

$7

$17

$25

How much do entry level computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for entry level computer help desk in Tennessee is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $21.15 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Tennessee? For Entry Level Computer Help Desk jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Tennessee look for? The top searched job categories for Entry Level Computer Help Desk jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Computer Help Desk jobs? Cities in Tennessee with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Tennessee as of June 2026, with employment types broken down into 2% As Needed, 44% Full Time, 51% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,496 per year, or $17.1 per hour.
Temporary - Computer Lab/Help Desk Technician (Pool)

Temporary - Computer Lab/Help Desk Technician (Pool)

Tennessee Board of Regents

Nashville, TN

$20/hr

Other

Posted 13 days ago

Job description

Temporary - Computer Lab/Help Desk Technician (Pool)

Apply now Job no: 501909
Work type: Temporary
Location: Nashville
Categories: Student or Temporary Jobs

Title: Temporary - Computer Lab/Help Desk Technician (Pool)

POSITION SUMMARY
Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Provides Help Desk phone support to the Nashville State community. Answers questions about hardware/software configurations. Performs password resets. Records work in the Help Desk ticketing system. Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events.

REQUIRED QUALIFICATIONS
High school diploma or equivalent.

Demonstrated experience with maintaining and answering questions about technology equipment.

PREFERRED QUALIFICATIONS
Associate's Degree in technology or related field.

KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in a variety of computer applications. Excellent customer service skills.

Rate of Pay: $20.00 per hour

Work Hours: Up to 28 hours per week. Hours and shifts may vary.

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

AVAILABILITY/CLOSING DATE
This posting is not a guarantee of an open position. Applications for temporary pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.

Advertised: 01 Nov 2025 Central Daylight Time
Applications close: 31 Oct 2026 Central Daylight Time

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