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Entry Level Cloud Help Desk Jobs in North Carolina

Charlotte, NC (Onsite/Hybrid) Position Summary The IT Asset Management Assistant (Help Desk) is an entry-level position responsible for supporting the day-to-day operations of IT Asset Management.

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... have helped thousands of candidates get jobs at technology clients like apple, google, Paypal ... Currently, We are looking for entry-level software programmers, IT enthusiasts, Python/Java ...

... have helped thousands of candidates get jobs at technology clients like apple, google, Paypal ... Currently, we are looking for entry-level software programmers, IT enthusiasts, Python/Java ...

... and Cloud computing. US IT Solutions work along with its clients to deliver high-performance ... Experience implementing and managing a help desk operation. Thanks and regards, Mandeep Singh 408 ...

... and Cloud computing . US IT Solutions work along with its clients to deliver high-performance ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

Service Desk Tier 3 Agent

Cary, NC · On-site

$15.75 - $20.25/hr

... help customers around the globe, giving top of the line solid and practical IT benefits which are ... Cloud, Analytics (SMAC) and DevOps. USM, a US ensured Minority Business Enterprise (MBE) is ...

Be Seen First

Help reinforce proper triage and escalation practices across the team * Contribute to shared ... Exposure to Azure or cloud administration * CompTIA A+, Network+, or similar certifications WHAT ...

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Entry Level Cloud Help Desk information

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are the most commonly searched types of Cloud Help Desk jobs in North Carolina? The most popular types of Cloud Help Desk jobs in North Carolina are:
What job categories do people searching Entry Level Cloud Help Desk jobs in North Carolina look for? The top searched job categories for Entry Level Cloud Help Desk jobs in North Carolina are:
What cities in North Carolina are hiring for Entry Level Cloud Help Desk jobs? Cities in North Carolina with the most Entry Level Cloud Help Desk job openings:

Job description

Help Desk | IT Asset Management Assistant

Location: Charlotte, NC (Onsite/Hybrid) 

Position Summary

The IT Asset Management Assistant (Help Desk) is an entry-level position responsible for supporting the day-to-day operations of IT Asset Management. This role assists with receiving and processing incoming technology equipment, maintaining inventory accuracy, preparing devices for deployment, and supporting general asset tracking activities. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment.

Key Responsibilities

  • Receive, unpack, and verify incoming IT equipment and shipments
  • Assist with inventory tracking and asset management processes
  • Label, organize, and store equipment appropriately
  • Prepare devices for deployment, shipment, or disposal
  • Update asset records and maintain accurate documentation
  • Coordinate with internal teams regarding equipment requests and deliveries
  • Assist with hardware returns, replacements, and recycling activities
  • Maintain clean and organized storage and staging areas
  • Support IT Asset Management projects and administrative tasks assigned

Qualifications

  • High school diploma or equivalent required
  • Previous warehouse, inventory, shipping/receiving, or IT support experience preferred
  • Basic computer skills, including Microsoft Office applications
  • Strong attention to detail and organizational skills
  • Ability to lift and move equipment packages as needed
  • Strong communication and teamwork skills
  • Ability to manage multiple tasks and priorities
  • Strong customer service skills

Preferred Skills

  • Familiarity with inventory or asset management systems
  • Experience handling technology equipment
  • Basic understanding of computer hardware and peripherals

Work Environment

  • Combination of office, storage, and shipping/receiving environments
  • May require standing, lifting, and moving equipment throughout the day