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Cloud Help Desk Afternoon Jobs in North Carolina

... and Cloud computing. US IT Solutions work along with its clients to deliver high-performance ... Experience implementing and managing a help desk operation. Thanks and regards, Mandeep Singh 408 ...

... and Cloud computing . US IT Solutions work along with its clients to deliver high-performance ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

Service Desk Tier 3 Agent

Cary, NC

$15.75 - $20.25/hr

... help customers around the globe, giving top of the line solid and practical IT benefits which are ... Cloud, Analytics (SMAC) and DevOps. USM, a US ensured Minority Business Enterprise (MBE) is ...

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Help reinforce proper triage and escalation practices across the team * Contribute to shared ... Exposure to Azure or cloud administration * CompTIA A+, Network+, or similar certifications WHAT ...

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Cloud Help Desk Afternoon information

Are cloud jobs work from home?

Many cloud help desk jobs offer remote work options, especially for roles involving troubleshooting, support, and customer service that can be performed using a computer and internet connection. Employers often provide tools like remote desktop access and require familiarity with cloud platforms and support software. However, some positions may require on-site presence for hardware setup or training.

What jobs make $3,000 a month without a degree?

Jobs such as cloud help desk support, sales representatives, and certain administrative roles can pay around $3,000 monthly without requiring a degree, especially with relevant certifications or experience. These positions often involve technical skills, customer service, or sales abilities and may require on-the-job training or industry-specific certifications.

What is the difference between Cloud Help Desk Afternoon vs Cloud Support Technician?

AspectCloud Help Desk AfternoonCloud Support Technician
CertificationsCompTIA A+, Network+, Cloud certificationsCompTIA A+, Cloud certifications, AWS/Azure certifications
Work EnvironmentHelp desk, remote support, customer serviceTechnical support, troubleshooting, on-site/remote
Employer & IndustryIT service providers, cloud service companiesCloud providers, IT consulting firms
Search & Comparison IntentYesYes

The Cloud Help Desk Afternoon role primarily focuses on providing remote customer support during afternoon shifts, handling user inquiries and basic troubleshooting. The Cloud Support Technician often has a broader technical scope, including advanced troubleshooting and on-site support. Both roles require similar certifications but differ in scope and work environment, with the Help Desk being more customer service-oriented and the Support Technician more technical and hands-on.

What are the most commonly searched types of Cloud Help Desk jobs in North Carolina? The most popular types of Cloud Help Desk jobs in North Carolina are:
Help Desk Analyst -Sr-App Support

Help Desk Analyst -Sr-App Support

360 IT Professionals

Durham, NC • On-site

$19.75 - $27/hr

Contractor

Posted 25 days ago


Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Short Description:

UPDATE: This is an Application/Production Support position where selected candidates will support the client's application by assisting outside customers/agents who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.

Experience and knowledge of browser-based applications.

Experience researching, analyzing and interpreting automated system problems.

Experience working in a Application/Production Support based (not hardware) help desk environment.

Experience writing and running SQL queries.

Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.

Additional Information

Thanks and Regards,

Vikas Kumar

vikas.kumar(@)360itpro.com