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How much do entry level claims associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does an entry level claims associate do?

An Entry Level Claims Associate is responsible for reviewing, processing, and investigating insurance claims under the supervision of more experienced staff. They gather and verify information related to claims, communicate with policyholders, and ensure that all necessary documentation is complete. Their role is crucial in determining the validity of claims and helping to resolve them efficiently. This position often involves data entry, customer service, and learning about insurance policies and procedures.

What are the key skills and qualifications needed to thrive as an entry level claims associate?

To thrive as an Entry Level Claims Associate, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring coursework or experience in insurance or finance. Familiarity with claims management software, Microsoft Office Suite, and basic data entry systems is typically required. Excellent communication, problem-solving abilities, and customer service skills help you effectively manage client interactions and resolve issues. These skills and qualities are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with industry standards.

What are some common challenges faced by entry level claims associates, and how can they be addressed?

Entry Level Claims Associates often encounter challenges such as managing a high volume of claims, balancing accuracy with efficiency, and learning to interpret complex policy details. To address these, new associates benefit from strong organizational skills, attention to detail, and effective time management. Many organizations provide thorough training and mentorship to help new team members acclimate, and open communication with supervisors and more experienced colleagues can be invaluable for overcoming initial hurdles.
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Entry Level Claims Associate jobs near you
Infographic showing various Entry Level Claims Associate job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,653 per year, or $21 per hour.

Workers Compensation Claims Associate | Medical Only Experience | Entry Level | Hybrid Schedule - Du

Sedgwick

Dublin, OH • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 324 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Workers Compensation Claims Associate | Medical Only Experience | Entry Level | Hybrid Schedule - Dublin, OH
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
  • Career development and promotional growth opportunities through increasing responsibilities
  • A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs

PRIMARY PURPOSE OF THE ROLE: To analyze reported lower-level Medical Only workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
OFFICE LOCATION/SCHEDULE
Dublin, OH
Hybrid Schedule
ARE YOU AN IDEAL CANDIDATE? We are looking for an enthusiastic candidate to fill a Workers Compensation Associate position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
  • Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
  • Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
  • Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
  • Communicates claim action/processing with claimant, client and appropriate medical contact.
  • Ensures claim files are properly documented, and claims coding is correct.
  • May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
  • Maintains professional client relationships

QUALIFICATIONS
  • Education & Licensing: High school diploma or GED required
  • Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
  • Experience: Medical Only Workers Compensation claims experience

TAKING CARE OF YOU
  • Flexible work schedule.
  • Ability to work in an agile environment
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • A diverse and comprehensive benefit package offering including medical, dental vision, 401K.

WORK ENVIRONMENT REQUIREMENTS INCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.
  • Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
  • Physical: Computer keyboarding
  • Auditory/Visual: Hearing, vision and talking

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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