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How much do entry level claims associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for entry level claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does an Entry Level Claims Associate do?

An Entry Level Claims Associate is responsible for reviewing, processing, and investigating insurance claims under the supervision of more experienced staff. They gather and verify information related to claims, communicate with policyholders, and ensure that all necessary documentation is complete. Their role is crucial in determining the validity of claims and helping to resolve them efficiently. This position often involves data entry, customer service, and learning about insurance policies and procedures.

What are the key skills and qualifications needed to thrive as an Entry Level Claims Associate, and why are they important?

To thrive as an Entry Level Claims Associate, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring coursework or experience in insurance or finance. Familiarity with claims management software, Microsoft Office Suite, and basic data entry systems is typically required. Excellent communication, problem-solving abilities, and customer service skills help you effectively manage client interactions and resolve issues. These skills and qualities are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with industry standards.

Can I get a job as a claims adjuster with no experience?

Entry-level claims adjuster positions often do not require prior experience, as employers typically provide on-the-job training. Candidates usually need strong communication skills, attention to detail, and a high school diploma or equivalent; some roles may prefer or require relevant certifications or coursework in insurance or claims handling.

What are some common challenges faced by Entry Level Claims Associates, and how can they be addressed?

Entry Level Claims Associates often encounter challenges such as managing a high volume of claims, balancing accuracy with efficiency, and learning to interpret complex policy details. To address these, new associates benefit from strong organizational skills, attention to detail, and effective time management. Many organizations provide thorough training and mentorship to help new team members acclimate, and open communication with supervisors and more experienced colleagues can be invaluable for overcoming initial hurdles.
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Entry Level Claims Associate jobs near you
Infographic showing various Entry Level Claims Associate job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Operations Associate

Great American Insurance Group

Cincinnati, OH • Hybrid

$17 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

52nd of 260 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American Financial Institution Services (FIS) specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, auto dealers and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns.

FIS insures all forms of collateral securing mortgages, retail installment contracts and loans. This includes but is not limited to residential and commercial real property, commercial vehicles, commercial contents and equipment, motorcycles, recreational vehicles, watercraft and aircraft.

https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services

The FIS Division is currently searching for a Claims Operations Associate in our downtown Cincinnati office. The Claim Operations Associate is an entry-level position that provides administrative and operational support to the Claims team. This role is ideal for candidates beginning their career in insurance or claims operations. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core inoffice days are Tuesday-Thursday, with the fourth day determined by business needs. The initial training period will be 5 days a week in-office.

Essential Job Functions and Responsibilities

  • Assists with setting up new claims and entering basic information into claims systems.

  • Provides administrative and claim processing support to the Claims department.

  • Organizes, prepares, and maintains claim file documentation and records.

  • Makes initial contact with claim-related parties (such as insureds or agents) following established procedures.

  • Gathers required documents and information to support claims handling and investigations.

  • Enters claim notes and updates claim activity under guidance from the claims team.

  • Follows company policies, procedures, and regulatory requirements when handling claim-related tasks.

  • Learns and uses claims systems and internal tools with training support.

  • Develops foundational knowledge of insurance concepts, claims processes, and compliance requirements.

  • Works collaboratively with team members and asks questions as needed to learn the role.

  • Performs other duties as assigned.

Job Requirements

  • Associate's or Bachelor's degree preferred (or equivalent experience).

  • Office, administrative, customer service, or data entry experience is a plus.

  • Strong attention to detail and organizational skills.

  • Effective written and verbal communication skills.

Business Unit:

Financial Institution Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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