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Entry Level Avaya Support Engineer Jobs (NOW HIRING)

IT Support Engineer

Concord, CA · On-site

$80K - $105K/yr

As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...

As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Cloud Support Engineer

Hanover, MD · On-site

$55.50 - $74.25/hr

Cloud Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance ... CompTIA A+, Network+, Cloud+, AWS Cloud Practitioner, or equivalent entry-level certification What ...

Summary The Application Support Engineer I combines hands-on application support with engineering ... This is an entry-level role designed to develop future application engineers. This role is part of ...

The engineering positions in Transmission & Substation Support are responsible for developing, implementing, and overseeing FEU Substation Maintenance Practices and Methods, and providing engineering ...

Systems Support Engineer

Chesterfield, MO · On-site

$60K - $80K/yr

Job Overview As a Systems Support Engineer at ATB Technologies, you will play a critical role in ... This role is best suited for individuals who are ready to operate beyond entry-level work and take ...

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and ...

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Entry Level Avaya Support Engineer information

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How much do entry level avaya support engineer jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for entry level avaya support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Avaya Support Engineer jobs? The most popular types of Avaya Support Engineer jobs are:
IT Support Engineer I

Other

Medical, PTO

Posted 13 days ago


Job description

Description

Position Overview

The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or escalation of issues while maintaining professional communication and accurate documentation.

Key Responsibilities & Daily Tasks

  • Monitor and respond to incoming service tickets within SLA guidelines
  • Provide remote support via phone, email, and remote access tools
  • Perform Level 1 troubleshooting for Windows, macOS, and Microsoft 365
  • Manage user accounts and basic Active Directory tasks
  • Perform basic networking troubleshooting (DNS, DHCP, VPN, Wi-Fi)
  • Document all work clearly and professionally
  • Escalate issues to Level II Engineers when appropriate
  • Assist with onboarding and offboarding tasks
  • Participate in on-call rotation as assigned


Requirements

Required Skills & Qualifications

  • 1-3 years of help desk or desktop support experience (MSP preferred)
  • Strong working knowledge of Windows and Microsoft 365
  • Foundational networking knowledge
  • Strong communication and customer service skills

Preferred Qualifications

  • CompTIA or Microsoft certifications
  • Experience with ConnectWise, N-able, BeyondTrust, Huntress
  • Basic PowerShell knowledge
  • macOS/iOS support experience

Benefits & Perks

  • Paid Time Off (PTO) and company-observed paid holidays
  • Health insurance options for eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities