Sr Voice Engineer
Durham, NC · On-site
Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ... Delivers results in support of achieving the organization's Service Level Agreements. 5+ year ...
Durham, NC · On-site
Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ... Delivers results in support of achieving the organization's Service Level Agreements. 5+ year ...
Durham, NC · On-site
Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ... Delivers results in support of achieving the organization's Service Level Agreements. 5+ year ...
San Diego, CA · On-site
$70K/yr
Proficiency in both English and Korean. * Entry level position: 2+ years of relevant experience preferred. * Relevant experience in technical service, engineering, or field support is preferred.
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San Diego, CA · On-site
$70K/yr
Proficiency in both English and Korean. * Entry level position: 2+ years of relevant experience preferred. * Relevant experience in technical service, engineering, or field support is preferred.
The Photonics Support Engineer I is responsible for providing entry level technical support by solving problems, troubleshooting, and working with customers to guide them to the best possible product ...
The Photonics Support Engineer I is responsible for providing entry level technical support by solving problems, troubleshooting, and working with customers to guide them to the best possible product ...
The Customer Support Engineer I is the first point of contact for all issues reported by both external and internal customers. This position requires strong communication skills and both technical ...
The Customer Support Engineer I is the first point of contact for all issues reported by both external and internal customers. This position requires strong communication skills and both technical ...
The Customer Support Engineer I is the first point of contact for all issues reported by both external and internal customers. This position requires strong communication skills and both technical ...
The Customer Support Engineer I is the first point of contact for all issues reported by both external and internal customers. This position requires strong communication skills and both technical ...
Proficiency in both English and Korean. * Entry-level position: 2+ years of relevant experience preferred. * Relevant experience in technical service, engineering, or field support is preferred.
Quick apply
Proficiency in both English and Korean. * Entry-level position: 2+ years of relevant experience preferred. * Relevant experience in technical service, engineering, or field support is preferred.
San Diego, CA · On-site
$50K - $100K/yr
Proficiency in both English and Korean. * -? Entry level position: 2+ years of relevant experience preferred. * -? Relevant experience in technical service, engineering, or field support is preferred.
San Diego, CA · On-site
$50K - $100K/yr
Proficiency in both English and Korean. * -? Entry level position: 2+ years of relevant experience preferred. * -? Relevant experience in technical service, engineering, or field support is preferred.
$25 - $27.58/hr
Our client is looking for a Launch Support Engineer - Associate in Toledo, OH! This is a 12-month ... This is an entry level role and recent graduates are encouraged to apply. * Represent "Voice ...
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$25 - $27.58/hr
Our client is looking for a Launch Support Engineer - Associate in Toledo, OH! This is a 12-month ... This is an entry level role and recent graduates are encouraged to apply. * Represent "Voice ...
Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...
Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...
Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...
Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...
Flowood, MS · On-site
Position Overview The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level ...
Flowood, MS · On-site
Position Overview The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level ...
Flowood, MS · On-site
Description Position Overview The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket ...
Flowood, MS · On-site
Description Position Overview The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket ...
Burlington, VT · On-site
Code Pilot (Technical Support Engineer) Team: Flight Crew Location: Hybrid or Remote -Work from ... Your Flight Path This entry-level mission is your runway for growth. Code Pilots who prove ...
Burlington, VT · On-site
Code Pilot (Technical Support Engineer) Team: Flight Crew Location: Hybrid or Remote -Work from ... Your Flight Path This entry-level mission is your runway for growth. Code Pilots who prove ...
Concord, CA · On-site
$80K - $105K/yr
As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...
Concord, CA · On-site
$80K - $105K/yr
As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...
Concord, CA · On-site
As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...
Concord, CA · On-site
As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...
Flowood, MS · On-site
Position Overview The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level ...
Flowood, MS · On-site
Position Overview The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level ...
Chandler, AZ · On-site
$105K - $138K/yr
Overview Inabia is seeking an on-site Infrastructure & Lab Support Engineer to support lab and ... Deploy and manage containerized workloads using Docker and entry-level to intermediate Kubernetes ...
Chandler, AZ · On-site
$105K - $138K/yr
Overview Inabia is seeking an on-site Infrastructure & Lab Support Engineer to support lab and ... Deploy and manage containerized workloads using Docker and entry-level to intermediate Kubernetes ...
The Technical Support Engineering Associate is an entry-level professional with primarily theoretical knowledge, working under general direction and guidance within standard processes for non-routine ...
The Technical Support Engineering Associate is an entry-level professional with primarily theoretical knowledge, working under general direction and guidance within standard processes for non-routine ...
Akron, OH · On-site
The engineering positions in Transmission & Substation Support are responsible for developing, implementing, and overseeing FEU Substation Maintenance Practices and Methods, and providing engineering ...
Akron, OH · On-site
The engineering positions in Transmission & Substation Support are responsible for developing, implementing, and overseeing FEU Substation Maintenance Practices and Methods, and providing engineering ...
Ability to establish communication systems by programming Voice and Data Telecommunications network ... Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity ...
Ability to establish communication systems by programming Voice and Data Telecommunications network ... Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity ...
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:
Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Voice Engineer
On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.
Voice Engineer Job Details
Demonstrated skills on Avaya systems, which includes.
Avaya Communications Manager 5.2.1, or higher.
Avaya Modular Messaging voice mail system.
Avaya AES servers
Avaya SES server
Avaya System and Session Manager
Avaya SIPERA SBC or other SBC's
Avaya G860/ Audio Codes.
Avaya AES servers.
Nectar, or other VoIP monitoring tools
Infortel, or other CDR
Polycom, Lync, or other audio conferencing systems.
Voice Engineer Mandatory Skills
Develops and maintains appropriate vendor and internal/external customer relationships
Provide 1st, and 2nd level technical support for integrated voice systems and networks.
Maintains high level of expertise in current and emerging technologies
Create telecom documentation, defining equipment and circuit inventory.
Participates in ensuring that customer requests via the ticketing system are managed to closure.
Complies with all standard internal controls and processes.
Delivers results in support of achieving the organization's Service Level Agreements.
5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
Performs programming, for ARS, AAR, Route patterns.
Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
Adding voice mail boxes in Avaya Modular Messaging system.
Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
Be able to perform firmware upgrades to circuit packs.
Must know about TDM, Pri, and SIP Trunking.
Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
Should know how to troubleshoot analog, modem, and fax lines.
Hands on knowledge with patch panels, cross connects, and punch down blocks.
Circuit packs, and G650 power supply replacement.
Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
Updates standard documentation templates.
Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
Vendor Management.
Experience managing dial numbering plans.
Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
Experience with VoIP systems.
Experience with PC based tools and products, MS Office products suite preferred.
Interpersonal, organizational, customer service, communications verbal skills.
Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.
All your information will be kept confidential according to EEO guidelines.
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Manufacturing
1 - 10 Employees
Lake Mary, FL, US