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Trainee Avaya Support Engineer Jobs (NOW HIRING)

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a ... Experience designing and supporting IVR and call-routing solutions * Experience integrating AI ...

Avaya

SD

$157K - $207K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...

Node.Digital

UC Field Support Engineer

Irving, TX · On-site

UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

Node.Digital

UC Field Support Engineer

Irving, TX · On-site

UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

Node.Digital

UC Field Support Engineer

Irving, TX · On-site

UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

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How much do trainee avaya support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for trainee avaya support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
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Trainee Avaya Support Engineer jobs near you

Sr. UC Field Support Engineer 102277 with Security Clearance

Information Technology Engineering Corporation

Orlando, FL • On-site

Other

Posted 17 days ago

Job description


Sr. UC Field Support Engineer 
Location: Orlando, FL 
Required Clearance: Public Trust  Since 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay.   Job Responsibilities: * Lead UC field support operations for USCIS Southeast region. * Provide Tier I and Tier II technical support for UC services at Orlando field office and regional client sites. * Support 600+ VTC rooms including setup, configuration, troubleshooting, and user training. * Manage digital signage deployments and ongoing support (250 players across enterprise). * Troubleshoot UC endpoints (desk phones, softphones, conference room equipment, smart boards) * Coordinate and lead regional UC equipment deployments and installations. * Provide hands-on technical support for conference room AV systems, displays, projections, microphones. * Support VTC bridge sessions (Point-to-Point, Webex, PEXIP/CVI to Teams). * Manage secure telephone installations and support (<100 secure phones enterprise-wide). * Respond to UC incidents and service requests with timely resolution. * Coordinate with vendors and contractors for UC equipment installation and maintenance. * Mentor and provide technical guidance to UC Field Support Engineers. * Travel to client sites within Southeast region as needed for on-site support. * Participate in on-call rotation for after-hours UC support. * Document UC issues, resolutions, and lessons learned in knowledge base. * Support asset management and inventory tracking for UC equipment. * Provide user training and orientation for UC systems and equipment. 
Required Skills: * 7+ years UC experience with Cisco CCNP Collaboration (or higher). * Experience in leading large deployments and migrations, providing Tier 3 escalation support, developing standards and automation, VTC, digital signage, paging, telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS, and related protocols across large, geographically dispersed networks.
* 3+ years team lead or senior engineer experience. * Hands-on experience with VTC systems, conference room AV, telephony endpoints. * Experience supporting multiple sites and regional operations. * Expert in: VTC systems, conference room AV, desk phones, softphones, video bridging. * Strong knowledge: Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with: Troubleshooting methodologies, ticketing systems (ServiceNow), asset management. * AV/VTC certifications (CTS, Cisco, Polycom, Logitech) preferred. * Microsoft Teams or Avaya support certifications desired. * ITIL Foundation (preferred). 
Education: Bachelor’s Degree

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