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Trainee Avaya Support Engineer Jobs (NOW HIRING)

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

... supported out-of-the-box. 3. Experience building or customizing Pluggable Widgets using React ... Avaya Engineer to lead the convergence of rapid application development and enterprise-grade ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

New

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

New

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

Avaya

SD · On-site

$157K - $207K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a ... Experience designing and supporting IVR and call-routing solutions * Experience integrating AI ...

Node.Digital

UC Field Support Engineer

Irving, TX · On-site

UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

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Trainee Avaya Support Engineer information

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How much do trainee avaya support engineer jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for trainee avaya support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Avaya Support Engineer jobs? The most popular types of Avaya Support Engineer jobs are:
Trainee Avaya Support Engineer jobs near you
Avaya Telecom Engineer

Avaya Telecom Engineer

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Re-posted 3 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination