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Overnight Avaya Support Engineer Jobs (NOW HIRING)

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

... supported out-of-the-box. 3. Experience building or customizing Pluggable Widgets using React ... Avaya Engineer to lead the convergence of rapid application development and enterprise-grade ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

Avaya

AI Solutions Demo Engineer

New York, NY · On-site

At Avaya, you'll find a community that values your contributions and supports your growth every ... You will bridge the gap between backend engineering and front-end storytelling, turning Avaya ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills ... Experience with configuration and support experience in a complex multi-layered network environment.

Purple Drive Technologies

Avaya Developer

Las Vegas, NM · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills ... Experience with configuration and support experience in a complex multi-layered network environment.

Bowhead

Avaya UC Infrastructure Engineer

NJ · On-site

Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ. The Avaya UC Infrastructure Engineer will ...

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How much do overnight avaya support engineer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for overnight avaya support engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Avaya Support Engineer jobs? The most popular types of Avaya Support Engineer jobs are:
Overnight Avaya Support Engineer jobs near you

Avaya & NICE Engineer (L1/L2 Support)

RPA Infotech Digital Inc.

Manhattan, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description – Avaya & NICE Engineer (L1/L2 Support)

Position Title: Avaya Engineer – L1/L2 Support

Number of Positions: 2

Location: Preferred 1 based out of US and backed by 1 resource offshore (India/Philippines)

Hours of Operations:  Mon-Fri 8 AM to 5 PM Eastern (May require participation in after-hours maintenance windows as needed)

 

Position Summary

 

We are seeking a detail-oriented and proactive Avaya Engineer (L1/L2) to support day-to-day administration and operational activities across Avaya telephony and contact center environments. The role will primarily focus on provisioning and administration tasks including Avaya station builds, user configuration, NICE platform administration, and support for related communication technologies.

The ideal candidate will have hands-on experience with Avaya systems, strong troubleshooting skills, and the ability to manage routine administrative requests in a fast-paced enterprise environment.

Key Responsibilities

 

  • Build, configure, and administer Avaya stations/endpoints
  • Perform MACD activities (Moves, Adds, Changes, Deletes) within Avaya environments
  • Administer and maintain NICE recording and workforce management integrations
  • Support user onboarding, extension provisioning, and telephony profile configuration
  • Configure hunt groups, vectors, skills, trunks, and routing updates as required
  • Provide L1/L2 operational support for Avaya voice infrastructure and contact center technologies
  • Monitor system performance and escalate complex issues to senior engineering teams when necessary
  • Maintain accurate documentation of system changes, configurations, and support activities
  • Support ticket queues and ensure timely resolution of incidents and service requests
  • Coordinate with telecom, network, security, and business teams for implementation activities
  • Assist with testing and validation during upgrades, migrations, or maintenance activities
  • Support additional voice and contact center products/tools as required

Preferred Qualifications

  • Experience with Avaya Contact Center or Avaya Experience Platform
  • Knowledge of SIP, VoIP, and telephony networking fundamentals
  • Exposure to additional workforce optimization or call recording tools
  • Avaya certifications are a plus

Apply