2

Entry Level Application Support Jobs in Wisconsin

next page

Showing results 1-20

Entry Level Application Support information

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Wisconsin? The most popular types of Application Support jobs in Wisconsin are:
What are popular job titles related to Entry Level Application Support jobs in Wisconsin? For Entry Level Application Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Wisconsin look for? The top searched job categories for Entry Level Application Support jobs in Wisconsin are:
Academic Tutor & Mentor (Entry Level, Paid, Full-time)

Academic Tutor & Mentor (Entry Level, Paid, Full-time)

City Year

New Berlin, WI • On-site

Full-time

Medical, Dental, Vision

Re-posted 22 days ago


City Year rating

5.0

Company rating: 5.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

67th of 75 rated education support services


Job description

Student success coach and mentor (entry level,

paid, full-time)

City Year AmeriCorps Member

About City Year

City Year, an AmeriCorps program, helps students across schools succeed. Teams

of City Year AmeriCorps members provide support to students, classrooms and the

whole school, helping to ensure that students in schools receive a high-quality

education that prepares them with the skills and mindset to thrive and contribute

to their community.

What You’ll Do

As a City Year AmeriCorps member, your service will focus on coaching and

mentoring elementary, middle and/or high school students. You will help these

students earn academic success, improve their attendance, and develop positive

behaviors at school. You will plan and monitor individual student progress and

work with teachers on whole class instruction, breakout spaces and other in-class

student assistance.

Role and Responsibilities

Experience in all these tasks is not necessary. We provide 2-4 weeks of training at

the beginning of the year to support you. Plus, you will work with partner teachers

and school staff every step of the way.

Support academic coaching and interpersonal development for students:

· Work with identified students 1:1 and in small groups

· Develop literacy and/or math skills varying learning activities by student level,

answering student questions and encouraging assignment completion

· Create and implement a behavior management system for students

· Develop interpersonal skills throughout their day, using proven strategies of

learning, practicing, reflection and repetition

· Collaborate with teachers and team members to collect, record, analyze and

monitor individual student progress, participating in facilitated reviews of student

data collected and entered into City Year’s student data system· Create an engaging, safe and healthy classroom space in collaboration with the teacher

Support Whole School initiatives to increase engagement with students and

families:

· Support and/or conduct extended day and virtual programming for students

before, during and after school including, but not limited to, academic enrichment

and intervention, homework support, recreation and student clubs, service

learning, and leadership development

· Create, support and/or co-lead events or programs that recognize and appreciate

student growth and/or achievement in math, literacy, attendance, and behavior

City Year benefits

You will receive:

· Health, Dental, and Vision Insurance

· Curalinc Employee Assistance Program

· Talkspace Therapy Program

· Free 3-year membership to Happier

· Benefit Advocate Center

· Bi-weekly living stipend

· Workers’ compensation

· Relocation support

· Benefits specific to City Year location

· Career and University partnerships and scholarships

· City Year / AmeriCorps Uniform parts

AmeriCorps and other federally-issued benefits

You will be eligible for:

· Segal AmeriCorps Education Award*

· Child care benefits paid by AmeriCorps

· Loan forbearance and interest accrual payments for qualified student loans

· Time accrual toward the U.S. Department of Education’s Public Service Loan

Forgiveness Program, (see Reduction of Education Costs)

· Income-based Loan Repayment Plan (IBR)Eligibility Requirements

City Year AmeriCorps members are as varied as the communities we serve. We’re

looking for you if you want to build yourself, give back and are ready to change the

world.

· Be a U.S. citizen or legal permanent resident (Authorization to work in the U.S. is

not sufficient. Those with DACA status unfortunately are not eligible at this time)

· Be 17-25 by July 1, 2025

· Have a GED or high school diploma, some college experience, or college degree

· Have served no more than three terms in an AmeriCorps state or national

program*

· Agree to and complete a background check

· Be able to begin City Year by July/August 2025 (specific start date varies by location)

How to Apply

Visit https://joincityyear.force.com/TX_CommunitiesSelfReg and submit your

completed application online.

For more information on how to apply, visit: https://www.cityyear.org/apply-now.

For more information about this role visit our website.


What City Year employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


City Year logo

About City Year

Sourced by ZipRecruiter

City Year, an AmeriCorps program, helps students across schools succeed. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school, helping to ensure that students in systematically under-resourced schools receive a high-quality education that prepares them with the skills and mindset to thrive and contribute to their community.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1988