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Entry Level Application Support Jobs in Ontario (NOW HIRING)

OCPA

Data Entry Product Support - No Experience

London, ON · Remote

CA$25 - CA$45/hr

It is important to note that during your application process, reputable market research companies ... those looking for an entry-level opportunity, flexible or seasonal work, temporary work or ...

OCPA

Data Entry Product Support - No Experience

Ottawa, ON · Remote

CA$25 - CA$45/hr

It is important to note that during your application process, reputable market research companies ... those looking for an entry-level opportunity, flexible or seasonal work, temporary work or ...

OCPA

Data Entry Product Support - No Experience

ON · Remote

CA$25 - CA$45/hr

It is important to note that during your application process, reputable market research companies ... those looking for an entry-level opportunity, flexible or seasonal work, temporary work or ...

OCPA

Data Entry Product Support - No Experience

Sarnia, ON · Remote

CA$25 - CA$45/hr

It is important to note that during your application process, reputable market research companies ... those looking for an entry-level opportunity, flexible or seasonal work, temporary work or ...

OCPA

CA$25 - CA$45/hr

It is important to note that during your application process, reputable market research companies ... those looking for an entry-level opportunity, flexible or seasonal work, temporary work or ...

OCPA

CA$25 - CA$45/hr

It is important to note that during your application process, reputable market research companies ... those looking for an entry-level opportunity, flexible or seasonal work, temporary work or ...

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All JobsApplication Support JobsEntry Level Application Support JobsEntry Level Application Support Jobs in Ontario

Entry Level Application Support information

What is an entry level application support role?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are the key skills and qualifications needed to thrive as an entry level application support specialist?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Ontario?

The most popular types of Application Support jobs in Ontario are:

What are popular job titles related to Entry Level Application Support jobs in Ontario?

For Entry Level Application Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Entry Level Application Support jobs in Ontario look for?

The top searched job categories for Entry Level Application Support jobs in Ontario are:

Entry Level Application Support jobs near you
Infographic showing various Entry Level Application Support job openings in Ontario as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution.

Data Entry Product Support - No Experience

London, ON • Remote

OCPA
See more jobs at OCPAexternal

CA$25 - CA$45/hr

Part-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.

There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.

Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Main Duties:
  • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
  • Take care of the product being tested and use it responsibly
  • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
  • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
  • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
  • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
  • Ability to follow specific instructions
  • Excellent attention to detail and curious spirit
  • Be able to work 15-25 hours per week and commit to a certain routine
  • Have access to a computer and a reliable internet connection
  • Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older

A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.

Benefits:
  • Very competitive pay rate
  • Weekly pay
  • Work around your own schedule
  • Learn about an exciting industry
  • Telecommute (you can work from home, work or school)
  • Most of the time you can keep the product you tested

Apply