ZipRecruiter

Log In

2

Entry Level Application Support Engineer Jobs in Virginia

NRI North America

Technical Support Engineer

Ashburn, VA

$30 - $35/hr

NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible ... If you require reasonable accommodation in completing an application, interviewing, or otherwise ...

3B Staffing LLC

Scada Support Engineer

Richmond, VA

In-depth experience with supporting electric utility SCADA system application software * Experience with computer programming languages such as C, C#, Python, etc. * Understanding of Enterprise ...

3B Staffing LLC

Scada Support Engineer

Richmond, VA

In-depth experience with supporting electric utility SCADA system application software * Experience with computer programming languages such as C, C#, Python, etc. * Understanding of Enterprise ...

hochunk

Desktop Support Engineer II

Fort Belvoir, VA · On-site

The successful candidate will work closely with the Server Operations, application and middleware ... Supports the completion of all projects/programs as needed * Candidate routinely required to employ ...

previous page

Showing results 41-60

All JobsApplication Support Engineer JobsEntry Level Application Support Engineer JobsEntry Level Application Support Engineer Jobs in Virginia

Entry Level Application Support Engineer information

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the most commonly searched types of Application Support Engineer jobs in Virginia?

The most popular types of Application Support Engineer jobs in Virginia are:

What are popular job titles related to Entry Level Application Support Engineer jobs in Virginia?

For Entry Level Application Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Application Support Engineer jobs in Virginia look for?

The top searched job categories for Entry Level Application Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Application Support Engineer jobs?

Cities in Virginia with the most Entry Level Application Support Engineer job openings:

Entry Level Application Support Engineer jobs near you
Infographic showing various Entry Level Application Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Engineer

NRI North America

Ashburn, VA

$30 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

NRI North America is looking for a qualified IT Technical Support Engineer that will  be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
 
The technician will work closely with a remote technical support resource who will handle system configuration, administration, and remote troubleshooting. This role is primarily responsible for physical IT operations, equipment handling, and onsite technical support functions requiring an in-person presence.
 
This is a full-time opportunity that will be onsite 5 days per week at our client site in Ashburn, VA.
Responsibilities
  • Prepare, image, configure, deploy, and ship laptops, monitors, mobile devices, and other IT equipment for new hires and existing employees.
  • Maintain accurate IT asset inventory, equipment lifecycle records, asset tagging, and storage organization.
  • Coordinate hardware procurement, purchase orders, and vendor relationships for IT equipment and services.
  • Manage corporate mobile devices and Verizon services, including activations, terminations, inventory, and monthly billing reconciliation.
  • Support user account provisioning, software licensing, multi-factor authentication (MFA), Group Policy administration, and other system administration tasks.
  • Assist with legal requests for archived email, file, and data retrieval.
  • Provide onsite support for conference room AV/VTC technology, printers, network connectivity, structured cabling, and office infrastructure.
  • Administer physical security systems, including badge access and user provisioning.
  • Coordinate with remote IT teams to ensure timely device deployments, onboarding activities, and issue resolution.
  • Deliver responsive, professional customer service while supporting employees and ensuring a smooth onboarding experience.
Required Knowledge, Skills, and Abilities
  • Experience in desktop support, IT provisioning, hardware deployment, or technical support
  • Familiarity with workstation imaging and deployment processes
  • Experience with IT asset management and inventory control
  • Strong organizational skills and attention to detail
  • Ability to follow documented procedures and technical instructions
  • Strong communication and customer service skills
  • Ability to lift, move, and transport IT equipment as needed
  • Ability to perform structured cabling and patch-panel work
  • Experience with Endpoint Central, Dell hardware diagnostics, and enterprise onboarding processes preferred
  • Desktop support or field services experience
  • Knowledge of hardware deployment and IT operations best practices
  • Experience supporting onboarding and employee provisioning workflows
  • Familiarity with badging and access control systems (e.g., Symmetry or similar platforms)
  • Experience supporting mobile device management and telecom administration
  • Ability to work independently while coordinating effectively with remote technical teams
Benefits
 
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
 
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You’ll work with large, sophisticated, and progressive clients throughout North America.
 
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
 
Notices
 
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. 
 
NRI North America will accept applications on an ongoing basis.
 
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. 
 
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBe

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.