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Entry Level Application Support Engineer Jobs in Virginia

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Daon

Product Support Engineer

Fairfax, VA

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Hitachi

OSS Support Engineer

South Boston, VA

Hitachi Energy is looking for an Onsite Support Specialist to join the Transformers Business ... application process. Messages left for other purposes will not receive a response.

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Entry Level Application Support Engineer information

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support Engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What does an Entry Level Application Support Engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by Entry Level Application Support Engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.
What are the most commonly searched types of Application Support Engineer jobs in Virginia? The most popular types of Application Support Engineer jobs in Virginia are:
What are popular job titles related to Entry Level Application Support Engineer jobs in Virginia? For Entry Level Application Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support Engineer jobs in Virginia look for? The top searched job categories for Entry Level Application Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Application Support Engineer jobs? Cities in Virginia with the most Entry Level Application Support Engineer job openings:
Entry Level Application Support Engineer jobs near you
Infographic showing various Entry Level Application Support Engineer job openings in Virginia as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
TrakSYS Support Engineer

TrakSYS Support Engineer

TALENT Software Services

Richmond, VA • On-site

Full-time

Posted 10 days ago

Job description

Job Summary:
TALENT Software Services is seeking a TrakSYS Support Engineer who will provide technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, and ensuring seamless MES operation across manufacturing environments.
Responsibilities:
• Provide Level 1 / Level 2 Support for TrakSYS MES application.
• Monitor system performance and ensure continuous up time.
• Identify root causes and coordinate fixes with development team, ERP team, WMS team, Infrastructure team, Network team or Vendor team and business users.
• Query and analyze TrakSYS SQL Server database table for investigation and resolve data-related discrepancies to maintain data accuracy.
• Troubleshoot TrakSYS integration issues with ERP (e.g., SAP), WMS (e.g., BlueYonder), and PLCs (e.g., KepServer OPC).
• Troubleshoot TrakSYS configurations (e.g., Modules, Services and Workflows) and apply changes.
• Handle incident management and services requests through ticketing tools e.g., ServiceNow.
• Maintain support documentation, change logs, and knowledge base articles.
• Track SLAs, KPIs, and recurring issues for continuous improvement.
• Support scheduled maintenance, upgrades, and deployments.
Qualifications:
Required:
• Hands on experience on TrakSYS MES (version 12 is a plus).
• Understanding of TrakSYS architecture and core configurations.
• Knowledge of C#/.Net, JavaScript, HTML and CSS.
• Knowledge of SQL Server (queries, stored procedures).
• Knowledge of IIS, Windows Server, and network basics.
• Strong analytical and problem-solving skills.
• Good communication skills.
Company:
Talent Software Services is an IT staffing services company of healthcare and government sectors. Founded in 1987, the company is headquartered in Saint Paul, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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