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Entry Level Aetna Customer Service Jobs in Springfield, MA

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Call Center Customer Service Representative

Windsor, CT · On-site

$17.50 - $23.64/hr

Job Summary The Customer Service Rep I - This entry level role operates within a full-service National Accounts contact center, delivering end-to-end support for a wide range of customers across ...

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All JobsAetna Customer Service JobsEntry Level Aetna Customer Service JobsEntry Level Aetna Customer Service Jobs in Springfield, MA

Entry Level Aetna Customer Service information

See Springfield, MA salary details

$8

$17

$27

How much do entry level aetna customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level aetna customer service in Springfield, MA is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Aetna Customer Service vs Entry Level UnitedHealth Group Customer Service?

AspectEntry Level Aetna Customer ServiceEntry Level UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or onsite, healthcare insurance focusCall centers, remote or onsite, healthcare insurance focus
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the healthcare insurance industry, requiring similar credentials and work environments. The main difference lies in the employer and specific company policies. Candidates interested in healthcare insurance customer service often compare these roles to find the best fit based on company reputation and benefits.

Does Entry Level Aetna Customer Service offer remote positions?

Entry Level Aetna Customer Service positions often offer remote work options, especially for customer support roles that can be performed using a computer and phone. Candidates typically need a reliable internet connection and a quiet workspace, and some roles may require specific training or certifications. Availability of remote positions can vary based on the company's current staffing needs.

What are the most commonly searched types of Aetna Customer Service jobs in Springfield, MA?

The most popular types of Aetna Customer Service jobs in Springfield, MA are:

What are popular job titles related to Entry Level Aetna Customer Service jobs in Springfield, MA?

For Entry Level Aetna Customer Service jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Aetna Customer Service jobs in Springfield, MA look for?

The top searched job categories for Entry Level Aetna Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Aetna Customer Service jobs?

Cities near Springfield, MA with the most Entry Level Aetna Customer Service job openings:

Entry Level Aetna Customer Service jobs near you
Infographic showing various Entry Level Aetna Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,522 per year, or $17.1 per hour.

PT Customer Service Representative

Planet Fitness

West Springfield, MA

$15/hr

Part-time

PTO

Re-posted 8 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 603 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Part- Time: Starting at $15 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. 

Week night availability needed!

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.  

  •  We Are Accountable – Self-starters who pursue excellence.
  •  We Are Driven – Problem solvers who deliver results.
  •  We Are Passionate – Positive energy with a real desire to help others.
  •  We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits:

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
  • Shift-differential pay for select shifts
  • PTO for all employees
  • Employee Assistance Program
  • Free employee Black Card Membership

Customer Service Representative Responsibilities:

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities.
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
  • Provide a clean, sanitized and safe club environment.

Job Requirements:

  • Customer service experience
  • High school diploma/GED equivalent preferred
  • Must be 18 years of age or older
  • Basic computer proficiency

Physical Demands:

  • Frequent lifting, carrying, pushing, and pulling
  • Must be able to lift up to 75 lbs.
  • Will encounter cleaning chemicals during shift
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Continual reaching with hands/fingers/arms during shift

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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