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How much do entry level adjuster jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level adjuster in the United States is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is an entry level adjuster?

Entry level adjusters are professionals who typically handle insurance claims by investigating, evaluating, and settling claims for property, casualty, or auto insurance. They are responsible for gathering information, assessing damages, and helping determine how much an insurance company should pay for a claim. At the entry level, adjusters often work under the supervision of experienced staff and learn the basics of claims processing, customer service, and relevant laws and regulations. This role is a starting point for a career in claims adjusting and insurance services.

What are the key skills and qualifications needed to thrive as an entry level adjuster, and why are they important?

To thrive as an Entry Level Adjuster, you generally need analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a bachelor’s degree or relevant coursework. Familiarity with claims management software, Microsoft Office Suite, and sometimes an adjuster’s license or certification is typically required. Strong communication, negotiation, and organizational skills help you interact effectively with clients and colleagues. These competencies are vital for accurately assessing claims, ensuring compliance, and delivering quality customer service in a fast-paced environment.

What is the difference between Entry Level Adjuster vs Claims Trainee?

AspectEntry Level AdjusterClaims Trainee
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesTypically no licensing required initially; training provided
Work EnvironmentField and office settings; investigating claims, inspecting damagesPrimarily office-based; learning claims processes and procedures
Employer & Industry UsageInsurance companies, public adjusting firmsInsurance companies, training programs for new hires
Search & Comparison IntentYesYes

The main difference between an Entry Level Adjuster and a Claims Trainee is that the Entry Level Adjuster is typically responsible for investigating and settling claims, often requiring some licensing, while a Claims Trainee is usually in a training phase, learning the claims process without immediate licensing requirements. Both roles serve as entry points into the insurance industry, but the Adjuster role involves more direct claim handling.

Can you become an entry level adjuster with no experience?

Entry level adjuster positions often do not require prior experience, as employers typically provide on-the-job training. Candidates usually need strong communication skills, attention to detail, and a high school diploma or equivalent; some roles may prefer or require a relevant license or certification. Having related skills or a background in insurance, customer service, or claims processing can improve chances of securing an entry level adjuster role without experience.

What are some common challenges faced by entry level adjusters, and how can new hires effectively overcome them?

Entry level adjusters often encounter challenges such as managing a high volume of claims, learning complex insurance policies, and handling difficult conversations with policyholders. To overcome these obstacles, new hires should focus on developing strong organizational skills, actively seek guidance from experienced colleagues, and take advantage of any training resources provided by their employer. Regular communication with team members and supervisors will also help build confidence and ensure support when handling challenging cases. Embracing a proactive approach to learning and problem-solving is key to success in this role.
More about Entry Level Adjuster jobs
What cities are hiring for Entry Level Adjuster jobs? Cities with the most Entry Level Adjuster job openings:
What are the most commonly searched types of Adjuster jobs? The most popular types of Adjuster jobs are:
What states have the most Entry Level Adjuster jobs? States with the most job openings for Entry Level Adjuster jobs include:
Entry Level Adjuster jobs near you
Infographic showing various Entry Level Adjuster job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, 1% Temporary, and 3% Contract. Highlights an 74% Physical, 9% Hybrid, and 17% Remote job distribution, with an average salary of $42,717 per year, or $20.5 per hour.

Claims Auto Adjuster

American Automobile Association (AAA)

Valencia, CA

$25.48 - $28.03/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Claims Auto Adjuster

Job Summary


This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and claims resolution and negotiation strategies of lower complexity claims in compliance with established company technical and customer service best practices. Under moderate supervision, works within specific limits and authority to resolve claims with well-defined procedures.
Job Duties

  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements.
  • Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses.
  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage.
  • Coordinate with internal and external departments as required.
  • Respond quickly to customer needs and inquiries.
  • Overtime and holiday hours may be required.


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred
  • No prior claims experience required.
  • Knowledge of Microsoft Office suite and general computer software.
  • Organization and planning recognition skills required.
  • Oral and written communication skills required.
  • Interpersonal skills required.
  • Property and Casualty Insurance License, valid in selling state - Issued by State
  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days

The starting pay range for this position is $25.48 - $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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