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Entitlement Specialist Jobs (NOW HIRING)

Project Renewal

Entitlements Coordinator

New York, NY · On-site

$31.31 - $32.96/hr

The essential duties of the Entitlement Specialist include but are not limited to the following activities: * Coordinating with government agencies and other third-parties regarding contractual and ...

ICL

Entitlements

Manhattan, NY · On-site

Entitlement Services Entitlements Specialist Coordinator Takes direction from the Entitlement Services supervisory/management staff in the carrying out of assignments that include the processing ...

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How much do entitlement specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entitlement specialist in the United States is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.85 per hour, depending on experience, location, and employer.

What is an entitlement specialist?

An Entitlement Specialist is a professional responsible for helping individuals or organizations obtain and manage benefits, permissions, or services they are eligible for, often within healthcare, insurance, or real estate industries. Their duties typically include reviewing applications, verifying eligibility, processing paperwork, and ensuring compliance with relevant regulations. They also assist clients in understanding available entitlements and resolving any issues related to their benefits. Strong communication skills and attention to detail are essential in this role.

What are the key skills and qualifications needed to thrive as an entitlement specialist?

To thrive as an Entitlement Specialist, you need strong knowledge of benefits programs, case management, and eligibility determination, often supported by a background in social work or related fields. Familiarity with benefits management software, client databases, and government or agency systems is typically required. Excellent interpersonal communication, attention to detail, and organizational skills help you effectively advocate for clients and navigate complex regulations. These skills ensure accurate processing of benefits, compliance with policies, and improved outcomes for individuals seeking assistance.

How does an entitlement specialist typically collaborate with other departments within an organization?

Entitlement Specialists frequently work cross-functionally with teams such as sales, customer service, legal, and IT to ensure clients receive the correct access to products, services, or benefits. They act as a liaison, interpreting contractual or regulatory requirements and translating them into system permissions or service deliverables. Clear communication and attention to detail are critical, as Entitlement Specialists must coordinate with various stakeholders to resolve discrepancies and support a seamless customer experience.

What is the difference between Entitlement Specialist vs Claims Processor?

AspectEntitlement SpecialistClaims Processor
Required CredentialsHigh school diploma or equivalent; certifications like Medicaid or Medicare are commonHigh school diploma or equivalent; certifications vary by industry
Work EnvironmentHealthcare or insurance companies, office settingsInsurance companies, healthcare providers, office settings
Employer & Industry UsageUsed in healthcare, insurance, government programsCommon in insurance, healthcare, and claims departments
Search & Comparison IntentPeople compare roles related to benefits and coverage managementPeople compare roles focused on processing insurance claims

Entitlement Specialists focus on verifying and managing patient or client benefits, ensuring coverage eligibility. Claims Processors handle the review and processing of insurance claims for payment. While both roles work within healthcare and insurance sectors, Entitlement Specialists primarily manage benefits, whereas Claims Processors focus on claim adjudication and reimbursement.

What does an entitlement specialist do?

An entitlement specialist reviews and processes claims to determine eligibility for benefits or services, ensuring compliance with policies and regulations. They often work with documentation, use specialized software, and may require knowledge of legal or regulatory standards to accurately assess entitlement status.
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Entitlement Specialist jobs near you
Infographic showing various Entitlement Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,897 per year, or $25 per hour.

Entitlement Specialist - 127 West 25th Street

BRC

Manhattan, NY • On-site

Full-time, Part-time, Per diem

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

DUTIES/RESPONSIBILITIES:

Client centered position that includes linkage to benefits, education and escorts. Teach clients and staff government benefit application procedures through running groups, trainings and 1:1. Keeps current on system changes and provides clients and team with updates. Make referrals to government agencies, such as HRA and SSA. Take and complete the SOAR training and complete SOAR applications for clients in need. Reconcile all client beneficiary accounts, serve as representative payee point person, manage application paperwork, and act as liaison with SSA. Monitor all client accounts and keep appropriate records, including monthly QA of all benefits in Awards. Responsible for completing forms required by the agency. Offer a minimum monthly escort to HRA, SSA and/or Vital Records. Collaborate with a multi-disciplinary team. Provide crisis intervention and related duties as assigned.

HOURS:

Full-time 37.5 hours per week

  • Monday-Friday 9am-5:30pm

QUALIFICATIONS:

High School diploma required, BA preferred. Entitlement experience required (Welfare, Medicaid, Veterans, etc.). Driver's license preferred.

* Vaccination preferred but not required.

MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.


BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  3. Tuition assistance and many training opportunities for career development.
  4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

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