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Entitlement Specialist Jobs (NOW HIRING)

Project Renewal

Entitlement Specialist

New York, NY · On-site

$40K - $43K/yr

Entitlement's Specialist Program: Willow Tree Residence Salary Range: $40,000-$43,000 Program Description: Willow Tree Residenceis a 130-unit congregate care supportive housing program located in ...

projectrenewal

Entitlement Specialist

Willow, NY

$40K - $43K/yr

Entitlement's Specialist Program: Willow Tree Residence Salary Range: $40,000-$43,000 Program Description: Willow Tree Residence is a 130-unit congregate care supportive housing program located in ...

Oaklawn

Entitlement Specialist

South Bend, IN · On-site

Entitlement Specialist Are you looking for a rewarding and meaningful career where you can make a positive impact on your community? Join Oaklawn, Michiana's leader in mental health and addiction ...

Oaklawn

Entitlement Specialist

South Bend, IN

Entitlement Specialist Are you looking for a rewarding and meaningful career where you can make a positive impact on your community? Join Oaklawn, Michiana's leader in mental health and addiction ...

Groups Recover Together, Inc.

Entitlement Specialist

$19 - $25/hr

At Groups, the Entitlement Specialist plays a critical role on our Revenue Cycle Management team, helping members access essential healthcare coverage and public benefits. This position partners ...

Groups Recover Together, Inc.

Entitlement Specialist

$19 - $25/hr

At Groups, the Entitlement Specialist plays a critical role on our Revenue Cycle Management team, helping members access essential healthcare coverage and public benefits. This position partners ...

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How much do entitlement specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entitlement specialist in the United States is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.85 per hour, depending on experience, location, and employer.

What is an entitlement specialist?

An Entitlement Specialist is a professional responsible for helping individuals or organizations obtain and manage benefits, permissions, or services they are eligible for, often within healthcare, insurance, or real estate industries. Their duties typically include reviewing applications, verifying eligibility, processing paperwork, and ensuring compliance with relevant regulations. They also assist clients in understanding available entitlements and resolving any issues related to their benefits. Strong communication skills and attention to detail are essential in this role.

What are the key skills and qualifications needed to thrive as an entitlement specialist?

To thrive as an Entitlement Specialist, you need strong knowledge of benefits programs, case management, and eligibility determination, often supported by a background in social work or related fields. Familiarity with benefits management software, client databases, and government or agency systems is typically required. Excellent interpersonal communication, attention to detail, and organizational skills help you effectively advocate for clients and navigate complex regulations. These skills ensure accurate processing of benefits, compliance with policies, and improved outcomes for individuals seeking assistance.

How does an entitlement specialist typically collaborate with other departments within an organization?

Entitlement Specialists frequently work cross-functionally with teams such as sales, customer service, legal, and IT to ensure clients receive the correct access to products, services, or benefits. They act as a liaison, interpreting contractual or regulatory requirements and translating them into system permissions or service deliverables. Clear communication and attention to detail are critical, as Entitlement Specialists must coordinate with various stakeholders to resolve discrepancies and support a seamless customer experience.

What is the difference between Entitlement Specialist vs Claims Processor?

AspectEntitlement SpecialistClaims Processor
Required CredentialsHigh school diploma or equivalent; certifications like Medicaid or Medicare are commonHigh school diploma or equivalent; certifications vary by industry
Work EnvironmentHealthcare or insurance companies, office settingsInsurance companies, healthcare providers, office settings
Employer & Industry UsageUsed in healthcare, insurance, government programsCommon in insurance, healthcare, and claims departments
Search & Comparison IntentPeople compare roles related to benefits and coverage managementPeople compare roles focused on processing insurance claims

Entitlement Specialists focus on verifying and managing patient or client benefits, ensuring coverage eligibility. Claims Processors handle the review and processing of insurance claims for payment. While both roles work within healthcare and insurance sectors, Entitlement Specialists primarily manage benefits, whereas Claims Processors focus on claim adjudication and reimbursement.

What does an entitlement specialist do?

An entitlement specialist reviews and processes claims to determine eligibility for benefits or services, ensuring compliance with policies and regulations. They often work with documentation, use specialized software, and may require knowledge of legal or regulatory standards to accurately assess entitlement status.
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Entitlement Specialist jobs near you
Infographic showing various Entitlement Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,897 per year, or $25 per hour.

Entitlement Specialist

Project Renewal

New York, NY • On-site

$40K - $43K/yr

Full-time

Posted 6 days ago

Job description

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.
Title: Entitlement's Specialist
Program: Willow Tree Residence
Salary Range: $40,000-$43,000
Program Description:
Willow Tree Residenceis a 130-unit congregate care supportive housing program located in East Midtown Manhattan. The facility is unique in that it is co-located with a women's shelter that occupies the first 6 floors of a 21-story building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services. Willow Tree provides 79 permanent, supportive housing units for chronically homeless single adults with a serious mental illness [SMI], a substance use disorder [SUD], or those who may have a co-occurring SMI and SUD. Candidates are referred through the Department of Homeless services [DHS]; however, the facility is funded by DOHMH. The remaining 51 units are "fair market" and reserved for low-income tenants, referred from the local community.
Essential Duties and Responsibilities:
The essential duties of the Entitlement Specialist include but are not limited to the following activities:
  • Coordinating with government agencies and other third-parties regarding contractual and regulatory compliance during lease-up period
  • Reviewing housing applications and making initial eligibility determinations for applicants referred the Department of Homeless Services (DHS) and other government agencies for lease-up of new facilities and for vacancies as they occur
  • Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing
  • Assisting tenants and prospective tenants with entitlements, income certifications and HPD subsidy applications, as well as with certifications and re-certifications
  • Coordinating intake and move-in processes, including scheduling intake interviews and move-ins; preparing initial lease and move-in documents; coordinating room readiness with maintenance staff; and conducting orientation for new tenants
  • Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs
  • Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff
  • Entering, maintaining, and updating rent account data in the agency's property management software
  • Tracking, processing, and analyzing rent and rent subsidy payments
  • Acting as Liaison to agency's Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.
  • Serving as Liaison to City Housing Placement Specialists
  • Tracking vacancies, processing data, generating monthly rent statements, and preparing and submitting reports
  • Investigating and resolving tenant issues and disputes
  • Facilitate and coordinate tenant satisfaction assessments, including development of surveys and other tools
  • Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.
  • Serving as primary property management contact for tenants and staff at one or more facilities
  • Other duties as assigned by Director or supervisory staff

Physical Activities:
While performing the duties of this position, the Entitlement's Specialist must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files.
Qualifications:
  • Low Income House Tax Credit certification
  • A Bachelor's degree from an accredited college or university; or Associate degree and one year of relevant experience such as working with special needs populations; or High School Diploma or GED and two years of relevant experience such as working with special needs populations
  • Experience with rental subsidy programs and LIHTC requirements
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office Suite, particularly Excel and Adobe
  • Knowledge of case management and property management databases, including MDS

Preferred Skills:
  • Team Player: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible.
  • Communication: Excellent oral, writing, and listening skills are a must.
  • Organizational: The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program.
  • Interpersonal: An ability to interface with clients as well as all levels of staff.
  • Computer: Knowledge of case management software as well as proficiency in Microsoft Office Suite
  • Language: Bilingual or multilingual a plus.

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.

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