Enterprise Application Support Analyst information
See salary details
$15.87 - $20.80
2% of jobs
$20.80 - $25.74
10% of jobs
$29.69 is the 25th percentile. Wages below this are outliers.
$25.74 - $30.68
16% of jobs
$30.68 - $35.62
21% of jobs
The median wage is $35.90 / hr.
$35.62 - $40.56
20% of jobs
$42.84 is the 75th percentile. Wages above this are outliers.
$40.56 - $45.50
14% of jobs
$45.50 - $50.44
8% of jobs
$50.44 - $55.38
3% of jobs
$55.38 - $60.31
3% of jobs
$60.31 - $65.25
2% of jobs
$65.25 - $70.19
1% of jobs
How much do enterprise application support analyst jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for enterprise application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.
An Enterprise Application Support Analyst is responsible for maintaining, troubleshooting, and improving large-scale business software applications within an organization. They serve as a bridge between end users and technical teams, resolving issues, managing upgrades, and ensuring applications run smoothly and efficiently. Their duties may include monitoring system performance, providing user training, documenting processes, and collaborating with developers to implement enhancements or fixes. This role is critical in supporting business operations and ensuring minimal downtime for key enterprise applications.
To thrive as an Enterprise Application Support Analyst, you need a solid understanding of enterprise software, troubleshooting methodologies, and IT service management, often supported by a degree in computer science or a related field. Familiarity with ticketing systems like ServiceNow, database tools such as SQL, and ITIL certifications are typically required. Strong analytical thinking, effective communication, and a customer-centric mindset set standout professionals apart. These skills and qualities are crucial for efficiently resolving technical issues, ensuring application uptime, and delivering excellent user support in complex enterprise environments.
Enterprise Application Support Analysts often encounter challenges such as troubleshooting complex application issues that span multiple systems or departments. They must balance the need for quick resolution with thorough root cause analysis, often under tight deadlines or during critical business operations. Effective communication and collaboration with IT teams, end users, and third-party vendors are essential to resolve incidents efficiently and prevent recurring problems. Staying updated with evolving enterprise software and maintaining documentation are also key parts of the role.
What cities are hiring for Enterprise Application Support Analyst jobs?
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What states have the most Enterprise Application Support Analyst jobs?
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