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Enrollment Support Analyst Jobs (NOW HIRING)

Support frontline enrollment processes by processing enrollment requests, working with payers, and ... Apply critical thinking, logical reasoning and root cause analysis to analyze enrollment issues and ...

Apply critical thinking, logicalreasoningand root cause analysis to analyze enrollment issues and ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

ABOUT THIS POSITION Supports the telephone "hotline" function. Directs telephone calls or written ... Excellent problem-solving skills and the ability to analyze complex technical information. * Strong ...

ABOUT THIS POSITION Supports the telephone "hotline" function. Directs telephone calls or written ... Excellent problem-solving skills and the ability to analyze complex technical information. * Strong ...

Enrollment Support Coordinator

$19.25 - $24.25/hr

Waystar Technical Support Specialist Supports the telephone "hotline" function. Directs telephone ... Excellent problem-solving skills and the ability to analyze complex technical information. Strong ...

Resolve post-deal inquiries including commission inquiries, enrollment rejections, billing ... Support special projects related to demand modeling, locational analysis, and segment analysis

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Enrollment Support Analyst information

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How much do enrollment support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for enrollment support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Enrollment Support Analyst vs Student Services Coordinator?

AspectEnrollment Support AnalystStudent Services Coordinator
Required CredentialsAssociate's or Bachelor's degree, customer service experienceAssociate's or Bachelor's degree, student support experience
Work EnvironmentEducational institutions, online programs, administrative officesCampus offices, student support centers, administrative settings
Employer & Industry UsageColleges, universities, online education providersColleges, universities, vocational schools
Common Search & ComparisonEnrollment processes, student support, administrative rolesStudent assistance, campus services, academic advising

The Enrollment Support Analyst primarily focuses on managing enrollment processes, assisting students with registration, and ensuring smooth administrative operations. In contrast, the Student Services Coordinator handles broader student support services, including academic advising and campus resource coordination. Both roles require similar educational backgrounds and are common in educational institutions, but they serve different aspects of student engagement and administrative support.

What does an enrollment support analyst do?

An enrollment support analyst assists with the processing and management of student or client enrollments, ensuring accurate data entry and documentation. They often work with enrollment systems, provide customer support, and verify eligibility or compliance requirements to facilitate smooth enrollment processes.

What is the role of an Enrollment Support Analyst?

An Enrollment Support Analyst assists with the enrollment process by managing student or client data, resolving enrollment issues, and providing customer support. They often use enrollment management systems and require strong communication and problem-solving skills to ensure accurate and efficient processing. The role may involve coordinating with other departments and maintaining compliance with relevant policies.

What cities are hiring for Enrollment Support Analyst jobs?

Cities with the most Enrollment Support Analyst job openings:

What are popular job titles related to Enrollment Support Analyst jobs?

For Enrollment Support Analyst jobs, the most frequently searched job titles are:

Enrollment Support Coordinator

Atlanta, GA โ€ข On-site

Full-time

Medical, Retirement, PTO

Re-posted 19 hours ago


Job description

ABOUT THIS POSITION

This representative is responsible for supporting the EDI enrollment processes for the majority of our clients. This role is critical in managing a queue of technical enrollment cases to ensure timely resolution and maintain a high level of communication standards. The role requires completion of both technical & administrative tasks and frontline client communication.

WHAT YOU'LL DO

  • Manage and prioritize a dynamic queue of cases, ensuring service level agreements (SLAs) are met.

  • Documentation of case details, progresstrackingand communication updates.

  • Supportfrontlineenrollment processesbyprocessing enrollment requests, working with payers, andassistingclientele directly.

  • Serve asmainpoint of contact for clientbase,participatein regular clientand payerfacing calls and emailinteractions.

  • Generate,monitorandroutinelyfollow up on EDIenrollmentsto ensure resolution.

  • Apply critical thinking, logicalreasoningand root cause analysis to analyze enrollment issues and develop effective solutions.

  • Clearly communicate complex enrollment concepts concisely to payers,providersand internal stakeholders.

  • Routinely meet or exceed all key performance indicators (KPI's), QA goals andSLA's.

WHAT YOU'LL NEED

  • Proficiencies in Microsoft Office softwareincluding Outlook,Exceland Word.

  • Proficiencyin manipulatingPDFs with Adobe or similarPDF editingprogram.

  • Clear and effective communicationincludingexcellent verbal and written skills.

  • Demonstrated attention to detail and organizationalwork habits.

  • Ability to meet deadlines witha strong senseof urgency.

  • Ability to prioritizecompetingtasks under aggressive time constraints.

  • Self-motivated with the ability to multitask and work independently as well as in a team setting.

  • Ability to effectively build andmaintainprofessional relationships with clientele.

Preferred Qualifications

  • Experience inprovider/payer EDI enrollment revenue cycle management or Healthcare IT.

  • 2+ years of experience intechnicalsupport, casemanagementor operational role.

  • Proficiencywith Salesforce or similar CRM platform.

  • Familiarity with casemanagementbest practices and workflows.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.