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Engineer Manager Jobs in Springfield, MA (NOW HIRING)

Monitor and Prioritization Engineer schedules to ensure prompt time entry on service tickets. * Act ... Manage Service Tickets assigned to the Solutions Engineering team. * QA completed tickets for sound ...

Supervisor for the Mechanical Engineering Team in a matrixed organization structure, reporting to the Engineering Manager and responsible for the daily activities of Mechanical Engineering Team. The ...

Supervisor for the Mechanical Engineering Team in a matrixed organization structure, reporting to the Engineering Manager and responsible for the daily activities of Mechanical Engineering Team. The ...

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Engineer Manager information

See Springfield, MA salary details

$46.3K

$146.4K

$173.4K

How much do engineer manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for engineer manager in Springfield, MA is $146,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,100.00 and $172,400.00 per year, depending on experience, location, and employer.

What is an Engineering Manager?

An Engineering Manager is a professional who oversees engineering teams, guiding them to achieve project goals and company objectives. They are responsible for managing people, processes, and resources, ensuring that engineering projects are completed on time and within budget. Engineering Managers also collaborate with other departments, mentor team members, and help develop technical strategies. Their role bridges the gap between technical engineering tasks and organizational leadership.

How does an Engineer Manager typically support professional development within their team?

Engineer Managers play a key role in fostering the growth of their team members by providing regular feedback, identifying learning opportunities, and encouraging participation in training or mentorship programs. They often help engineers set clear career goals, guide them through skill development, and advocate for their advancement within the organization. By promoting a culture of continuous improvement and collaboration, Engineer Managers help team members stay motivated and aligned with both personal and company objectives.

What are the key skills and qualifications needed to thrive as an Engineering Manager, and why are they important?

To excel as an Engineering Manager, you need a strong technical background in engineering principles, project management experience, and often a relevant degree such as in engineering or computer science. Familiarity with project management tools (like Jira or Asana), version control systems (such as Git), and possibly certifications like PMP or Agile Scrum Master are typically required. Exceptional leadership, communication, and conflict-resolution skills help you motivate teams and manage stakeholders effectively. These competencies are crucial for delivering successful projects, fostering a productive team environment, and driving organizational goals.

What is the difference between Engineer Manager vs Software Engineer?

AspectEngineer ManagerSoftware Engineer
CredentialsBachelor's or higher in engineering or related field, often with leadership experienceBachelor's or higher in computer science, software engineering, or related field
Work EnvironmentLeads teams, manages projects, collaborates with stakeholdersDevelops software, writes code, tests applications
Employer & Industry UsageTech companies, engineering firms, startupsTech companies, software firms, IT departments

Engineer Managers oversee engineering teams, manage projects, and coordinate resources, while Software Engineers focus on designing, coding, and testing software. Both roles require technical skills, but Engineer Managers also handle leadership and strategic planning.

What are the most commonly searched types of Engineer jobs in Springfield, MA? The most popular types of Engineer jobs in Springfield, MA are:
What are popular job titles related to Engineer Manager jobs in Springfield, MA? For Engineer Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Engineer Manager jobs in Springfield, MA look for? The top searched job categories for Engineer Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Engineer Manager jobs? Cities near Springfield, MA with the most Engineer Manager job openings:
ECM Engineering Manager

ECM Engineering Manager

UBEO

Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


UBEO rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

50th of 449 rated business services


Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an ECM Engineering Manager to join our team in Hartford, CT.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon, HP and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: ProIT
Reports To: ProIT Operations Director
FLSA Status: Full-Time / Exempt
Purpose
The ECM Engineering Manager is responsible to lead a team of talented engineers and project managers that focuses on document and data workflows for customers. This position requires teaching a team how to convert technical knowledge into action utilizing technology to accomplish the goals of customers. Creativity and ingenuity are highly rewarded as it is what sets us apart from other companies that provide the same services.
Responsibilities
  • Assist in engineering projects and the configuration of software according to customer requirements.
  • Overseeing and determining timeframes for solutions customers including system updates, upgrades, migrations and outages.
  • Support services for integrations such as: Windows Server, SQL, SharePoint, API's, etc.
  • Monitor and Prioritization Engineer schedules to ensure prompt time entry on service tickets.
  • Act as the customer facing point of contact to our clients for escalated service requests.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
  • Improve customer service, perception, and satisfaction.
  • Creation of procedures and deployment documentation.
  • Setting of standards for support and troubleshooting for solution software.
  • Uncommonly GREAT customer service.
  • Provide Customer End User Training on Software Suite.
  • Understanding of business processes such as: AP, AR, HR, Purchasing, etc.
  • Architect solutions with ECM software to digitize business processes.
  • Scope of Work development and documentation.
  • Manage Service Tickets assigned to the Solutions Engineering team.
  • QA completed tickets for sound troubleshooting and correct grammar etc.
  • Coach Engineers on daily interactions and long-term goals.
  • Reliably fulfill daily and monthly tasks and other duties as assigned by management.

Job Related Dimensions
  • Track record of integrity and trustworthiness with confidential/sensitive information.
  • Ability to plan, organize, and multi-task in a fast-paced environment.
  • Demonstrate confidence with a high degree of professionalism.
  • Very strong attention to detail and problem-solving skills are essential.
  • Takes ownership of job responsibilities with personal pride and accountability.
  • Very prompt, hardworking, and loves what they do.
  • Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
  • Ability to maintain confidentiality related to sensitive company and employee information.
  • Excellent ability to multi-task, prioritize and problem-solve in a busy, fast-paced environment.
  • Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
  • Excellent time, leadership, and management skills.
  • Excellent written and verbal communication skills.
  • Strong professionalism and organizational and planning skills.
  • Regular and reliable attendance.

Qualifications
  • High School Diploma or GED
  • 5+ years' Document Management Software Experience (Laserfiche and/or Docuware)
  • Understanding of network protocols and traffic: DHCP, DNS, SMTP, SNMP, HTTP/HTTPS, SSL, TLS.
  • Understanding of basic IT infrastructure

Physical Demands & Work Environment
  • Ability to sit at a desk for prolonged periods of time
  • Ability to talk on the phone and work with various computer tools and applications
  • Ability to type and compose written communication in various forms
  • Ability to lift 20+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
  • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

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