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Engagement Manager Jobs in Silver Spring, MD (NOW HIRING)

Amazon

Engagement Manager, WWPS ProServe

Jessup, MD · On-site

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...

Amazon

Engagement Manager, WWPS ProServe

Jessup, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...

Amazon

Engagement Manager, WWPS ProServe

Jessup, MD

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...

Scale AI, Inc.

Engagement Manager, Public Sector

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a ...

FMI

Manager, Member Engagement

Arlington, VA

Track, analyze, and manage member engagement metrics (e.g., retention, engagement, participation, usage trends, etc.) within member databases (CRM) to inform strategy and decision-making. * Collect ...

FMI

Manager, Member Engagement

Arlington, VA

Track, analyze, and manage member engagement metrics (e.g., retention, engagement, participation, usage trends, etc.) within member databases (CRM) to inform strategy and decision-making. Collect and ...

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All JobsEngagement JobsEngagement Manager JobsEngagement Manager Jobs in Silver Spring, MD

Engagement Manager information

See Silver Spring, MD salary details

$27.9K

$80.4K

$141.1K

How much do engagement manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for engagement manager in Silver Spring, MD is $80,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $97,200.00 per year, depending on experience, location, and employer.

What does an engagement manager do?

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What are the key skills and qualifications needed to thrive as an engagement manager?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

How does an engagement manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How much do engagement managers make in the US?

Engagement managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior engagement managers or those in specialized fields can earn higher compensation, often including bonuses and benefits.

What is the role of an engagement manager?

An engagement manager oversees client relationships and project delivery, ensuring that client needs are met and projects are completed on time and within scope. They coordinate between teams, manage stakeholder expectations, and often use project management tools to track progress. Strong communication, leadership skills, and industry knowledge are essential for success in this role.
More about Engagement Manager jobs

What are the most commonly searched types of Engagement jobs in Silver Spring, MD?

The most popular types of Engagement jobs in Silver Spring, MD are:

What job categories do people searching Engagement Manager jobs in Silver Spring, MD look for?

The top searched job categories for Engagement Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Engagement Manager jobs?

Cities near Silver Spring, MD with the most Engagement Manager job openings:

Engagement Manager jobs near you
Infographic showing various Engagement Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,425 per year, or $38.7 per hour.

Community Engagement Manager, AWS InCommunities

Amazon

Herndon, VA • On-site

Full-time

Posted 11 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,093 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

AWS is hiring a Community Engagement Manager to lead InCommunities initiatives for the AWS Data Center Community. This position will be based out of Herndon, VA and will support the business across Northern Virginia. This is a strategic role that requires the right candidate to Dive Deep to understand and support the AWS business.
As a Community Engagement Manager, you will:
Serve as the subject matter expert on external issues management and community relations around Data Center Infrastructure

You will identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships, and drive impactful outcomes. You will own the region's community issues management and lead the identification and deployment of programs designed to deliver sustaining and lasting impact in the communities where we live and work. The AWS InCommunities team launches long-term, innovative programs that drive lasting impact in regions around the world.

We are obsessed with being good neighbors - we start with the community and work backwards to represent infrastructure communities inside AWS.
Key job responsibilities
- Lead strategy development and execute bespoke community engagement plans for major development projects across the region.
- Design and execute signature events and programs.
- Set the vision for sustainable community engagement initiatives across the region and manage these with attention to detail and a high bar for quality.
- Own internal and external communications for community engagement programs. Represent AWS Infrastructure publicly with internal and external stakeholders. Leverage multiple communications channels to drive employee awareness and involvement in community engagement initiatives.
- Act as the point of contact for community-centric issues and concerns

Proactively identify and address internal and external issues that pose reputational risk to AWS and business objectives.
- Lead community assessments for new sites in the region. Identify potential community-related risks and develop proactive engagement plans to mitigate them. Think strategically to scale InCommunities programming as the AWS business grows.
- Capture and report data that demonstrates community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community

Communicate these results internally and externally.
- Partner with cross-functional teams - engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations - to deliver results.
- Be physically present in the community. Roll up sleeves and get work done on the ground when required.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure - we're the people who keep the cloud running. The AWS InCommunities team is embedded within Infrastructure Services, focused on being good neighbors in the communities where we build and operate

We launch long-term, innovative programs that drive lasting impact - from STEM education to sustainability - and we work backwards from community needs to represent infrastructure communities inside AWS. We're looking for people who are passionate about building trust, strengthening relationships, and showing up for the communities where we live and work.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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