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Engagement Manager Jobs in Silver Spring, MD (NOW HIRING)

Workday

Engagement Manager, AI Practice

Mclean, VA · On-site

About the Role As a Engagement Manager on the AI Practice team, you will own the end-to-end customer relationship across several enterprise accounts, beginning with product deployment and continuing ...

Workday

Engagement Manager, AI Practice

Reston, VA · On-site

About the Role As a Engagement Manager on the AI Practice team, you will own the end-to-end customer relationship across several enterprise accounts, beginning with product deployment and continuing ...

Booz Allen Hamilton

DFIR Engagement Manager

Mclean, VA · On-site

$69K - $158K/yr

DFIR Engagement Manager The Opportunity : You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to ...

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All JobsEngagement JobsEngagement Manager JobsEngagement Manager Jobs in Silver Spring, MD

Engagement Manager information

See Silver Spring, MD salary details

$27.9K

$80.4K

$141.1K

How much do engagement manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for engagement manager in Silver Spring, MD is $80,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $97,200.00 per year, depending on experience, location, and employer.

What does an engagement manager do?

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What are the key skills and qualifications needed to thrive as an engagement manager?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

How does an engagement manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How much do engagement managers make in the US?

Engagement managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior engagement managers or those in specialized fields can earn higher compensation, often including bonuses and benefits.

What is the role of an engagement manager?

An engagement manager oversees client relationships and project delivery, ensuring that client needs are met and projects are completed on time and within scope. They coordinate between teams, manage stakeholder expectations, and often use project management tools to track progress. Strong communication, leadership skills, and industry knowledge are essential for success in this role.
More about Engagement Manager jobs

What are the most commonly searched types of Engagement jobs in Silver Spring, MD?

The most popular types of Engagement jobs in Silver Spring, MD are:

What job categories do people searching Engagement Manager jobs in Silver Spring, MD look for?

The top searched job categories for Engagement Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Engagement Manager jobs?

Cities near Silver Spring, MD with the most Engagement Manager job openings:

Engagement Manager jobs near you
Infographic showing various Engagement Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,425 per year, or $38.7 per hour.

Community Engagement Manager

Housing Opportunity Com

Silver Spring, MD • On-site

Full-time

Posted 25 days ago

Job description

Community Engagement Manager

About HOC

The Housing Opportunities Commission of Montgomery County (HOC) exists to provide people with low and moderate incomes the opportunity to live in safe, affordable, high-quality housing in Montgomery County. We strengthen families by offering opportunities for personal and economic growth through partnerships and supportive services.

To achieve this mission, HOC operates as a Public Housing Authority (PHA), a housing finance agency and an affordable housing developer. HOC serves approximately 20,000 residents, owns more than 9,400 rental units, and has provided mortgages and homeownership assistance to more than 2,000 first-time homebuyers.

About Resident Services

HOC’s Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services offers comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC’s waitlist.

Reporting to the Vice President of Resident Services, the Community Engagement Manager is a dynamic, collaborative, and purpose-driven leader with a focus on Program Development, Strategic Partnerships, and Community Engagement.

Note: This is a hybrid position. Newly hired employees are eligible to work remotely two days a week once the 6-month probation period is successfully completed.

Essential Job Duties include, but are not limited to the following:

Team Leadership & Staff Development

  • Provide overall leadership, management and strategic direction to staff within the Community Engagement team; oversee the day-to-day operations of the unit; directly supervise four full-time staff: (1) Community Engagement Supervisor, (2) Program Specialists, and (1) Program Assistant. Occasionally supervise temporary staff.
  • Co-develop program guidelines, procedures, and policies for staff;
  • Coach and mentor team members to grow their skills ensuring employees receive ongoing training;
  • Represent HOC at meetings, events and partner engagements.

Community Engagement Oversight

  • Develop and implement a comprehensive community engagement strategy that aligns programs, events, services and initiatives with the Cradle-to-Career Model and Whole Family approach;
  • Oversee and administer key programs such as Youth Enrichment Services (YES), Adult Education & Workforce Development (AEWD), and the Fatherhood Initiative Program (FIP) and provide oversight for annual large-scale resident events;
  • Conduct special initiatives and support emergency response efforts for residents of HOC properties as needed.

Partnership Development

  • Cultivate and maintain trusted relationships with a wide range of non-profit, for-profit, and government organizations focused in education, employment, health, general social services, nutrition, childcare, legal, and other relevant industries.
  • Collaborate internally with the legal and procurement divisions to establish formal agreements.

Performance Management and Budgeting

  • Develop, monitor, and report key performance metrics and program outcomes to assess the value and impact of services delivered;
  • Oversee data collection, analysis, and processes for continuous improvements;
  • Ensure programs meet grant standards where applicable;
  • Manage the affiliated operating budgets for all programs and services.

Please Note: This position includes the performance of other duties as assigned.

Minimum Qualifications

  • Experience: At least ten (10) years of substantial and demonstrable experience in the field of Social Work, Social Services, Human Services, or a related field including at least three (5) years in a supervisory or leadership role.
  • Education: Master’s degree in Social Work, Human Services, Psychology, Sociology or a related field.

Note: An equivalent combination of education and experience may be accepted.

Knowledge, Skills and Abilities:

  • Strong program development, project management, and organizational leadership skills.
  • Excellent interpersonal skills, cultural humility, and the ability to engage sensitively and constructively with department and agency leadership.
  • Exceptional oral communication skills including comfort with speaking publicly in a variety of settings and ability to articulate complex ideas clearly and persuasively.
  • Effective written communication skills including experience with preparing reports, briefings, and other written content.
  • Ability to work independently, meet deadlines and exercise good judgment.
  • Knowledge of program development, implementation and evaluation.
  • Exceptional leadership skills with the ability to coach and guide staff.
  • Considerable knowledge of Social Work/Social Service practices and programs.
  • Knowledge of subsidized housing programs.
  • Advanced knowledge of Microsoft Excel, Word, and PowerPoint.

Grade 26 - Min: $79,937 / Mid: $106,780 / Max: $133,622 | Salary determined by departmental budget - Offer commensurate with experience.

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.