Engagement Manager Jobs in Puerto Rico (NOW HIRING)

Job Description:

Job Family Definition:

Provides support and/or lead teams through the Engineering development process and implementation of company's products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc.

Management Level Definition:

Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

Job Description:

Global Manufacturing and Fulfillment prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE's values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

The Solutions Engineering team is an integral part of HPE Global Operations that is chartered to enable customer's complex CTO solutions with global tools and processes to capture and manage customer intent and ensure clean execution for our global factories.

In a typical day as a Factory Express- Solutions Engineering- Engagement Project Manager, you would...

• know the Factory Express portfolio of customization services so you can counsel presales on the appropriate.
• Factory Express (FE) services to include in order to both meet customer expectations and simplify execution for factories.
• ensure smooth quote to order and global factory execution by managing the expeditious review and validation of complex configure-to-order (cCTO) orders. EPMs ensure clean and complete customer intent is captured; that it's executable by the factory, and subsequently remove order holds.
• work to minimize the number of SPIRA ticket issues received from the factory, and resolve issues quickly.
• proactively identify opportunities for continuous process and tool improvement / cost reductions opportunities and lead projects to implement.
• engage with other functional teams across sales and supply chain to communicate status, escalate issues, and guide / influence.
• manage relationships with, effectively communicate, and collaborate with account teams, including setting expectations, and with outsourced resources.

Education, Experience, Knowledge, and Skills Required:

• Bachelor's or Master's degree in Engineering: Computer Science, Industrial, Supply Chain or Manufacturing technologies are preferred.
• 4-6 years' experience in a manufacturing setting.
• Technical knowledge of servers, storage, and networks.
• Strong analytical and problem solving skills.
• Demonstrated experience coordinating and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language.
• PM certification (nice to have).
• Ability to effectively create, manage, and communicate program plans, proposals, and results, and negotiate options at management levels.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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