Revenue Conversion & CRM*** Own lifecycle marketing strategy across email, SMS, and app, including ... Establish clear roles for each platform (engagement vs. Conversion vs. growth) and ensure ...
Revenue Conversion & CRM*** Own lifecycle marketing strategy across email, SMS, and app, including ... Establish clear roles for each platform (engagement vs. Conversion vs. growth) and ensure ...
PR · On-site
The Audit Senior is responsible for all phases on ongoing projects and of the engagement management for multiple clients. Responsibilities include planning, directing and completing audits ...
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PR · On-site
The Audit Senior is responsible for all phases on ongoing projects and of the engagement management for multiple clients. Responsibilities include planning, directing and completing audits ...
The Customer Engagement Rep I position is a Part time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Part time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep I position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
The Customer Engagement Rep II position is a Full time, Regular position. MAIN RESPONSABILITIES ... Ability to set priorities and manage time effectively.Teamwork and ability to work under pressure.
As an Engagement Specialist , you'll be the first point of contact for patients-onboarding ... Highly organized, with excellent time management and follow-through skills * Ability to work ...
As an Engagement Specialist , you'll be the first point of contact for patients-onboarding ... Highly organized, with excellent time management and follow-through skills * Ability to work ...
General Engagement Support - Region Norte (Arecibo)
San Juan, PR · On-site
$35K - $41K/yr
Consertus is a global capital program management and advisory firm that combines deep human ... We are looking for a highly organized Administrative Assistant - General Engagement to provide high ...
General Engagement Support - Region Norte (Arecibo)
San Juan, PR · On-site
$35K - $41K/yr
Consertus is a global capital program management and advisory firm that combines deep human ... We are looking for a highly organized Administrative Assistant - General Engagement to provide high ...
Global Operations Lead, HCP Engagements - Managed Services Health PLS
San Juan, PR · On-site
$124K - $280K/yr
... Senior Manager level to join our HCP Engagement Managed Services Operations team. This role will lead the global, end-to-end operations for HCP engagement managed services for a client with ...
Global Operations Lead, HCP Engagements - Managed Services Health PLS
San Juan, PR · On-site
$124K - $280K/yr
... Senior Manager level to join our HCP Engagement Managed Services Operations team. This role will lead the global, end-to-end operations for HCP engagement managed services for a client with ...
Coordinate and implement promotional partnerships, media promotions, and consumer campaigns that increase awareness and audience engagement. * Manage marketing budgets, forecasts, purchase orders ...
Coordinate and implement promotional partnerships, media promotions, and consumer campaigns that increase awareness and audience engagement. * Manage marketing budgets, forecasts, purchase orders ...
Coordinate and implement promotional partnerships, media promotions, and consumer campaigns that increase awareness and audience engagement. * Manage marketing budgets, forecasts, purchase orders ...
Coordinate and implement promotional partnerships, media promotions, and consumer campaigns that increase awareness and audience engagement. * Manage marketing budgets, forecasts, purchase orders ...
Patient Engagement, Advocacy & Policy * Lead the development and execution of the local patient ... Manage the end-to-end grants, donations, and sponsorships process, including opportunity assessment ...
Patient Engagement, Advocacy & Policy * Lead the development and execution of the local patient ... Manage the end-to-end grants, donations, and sponsorships process, including opportunity assessment ...
In a typical day as a Factory Express- Solutions Engineering- Engagement Project Manager, you would... * know the Factory Express portfolio of customization services so you can counsel presales on ...
In a typical day as a Factory Express- Solutions Engineering- Engagement Project Manager, you would... * know the Factory Express portfolio of customization services so you can counsel presales on ...
In a typical day as a Factory Express- Solutions Engineering- Engagement Project Manager, you would... * know the Factory Express portfolio of customization services so you can counsel presales on ...
In a typical day as a Factory Express- Solutions Engineering- Engagement Project Manager, you would... * know the Factory Express portfolio of customization services so you can counsel presales on ...
Engagement Manager information
What does an engagement manager do?
The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.
What are the key skills and qualifications needed to thrive as an engagement manager?
To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.
How does an engagement manager typically balance client expectations with project deliverables?
Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.
What is the difference between Engagement Manager vs Project Manager?
| Aspect | Engagement Manager | Project Manager |
|---|---|---|
| Primary Focus | Client relationships and strategic engagement | Project planning and execution |
| Required Credentials | Relevant industry experience, often certifications like PMP or PMI | Project management certifications like PMP or Prince2 |
| Work Environment | Client-facing, consulting or service-based firms | Internal teams, project sites, or corporate offices |
| Employer & Industry Usage | Consulting, professional services, IT, marketing | Construction, IT, engineering, software development |
While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.
How much do engagement managers make in the US?
Engagement managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior engagement managers or those in specialized fields can earn higher compensation, often supplemented with bonuses and benefits.
What is the role of an engagement manager?
An engagement manager oversees client relationships and project delivery within organizations, ensuring that client needs are met and projects are completed on time and within scope. They coordinate teams, manage communication, and often use project management tools to track progress and maintain client satisfaction.
More about Engagement Manager jobs
What are the most commonly searched types of Engagement jobs in Puerto Rico?
The most popular types of Engagement jobs in Puerto Rico are:
What job categories do people searching Engagement Manager jobs in Puerto Rico look for?
The top searched job categories for Engagement Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Engagement Manager jobs?
Cities in Puerto Rico with the most Engagement Manager job openings:
Job description
# Sr. Director, Fan Development##-### @CanesPosted on 5/22/2026-Full-time## Job DescriptionThe Senior Director, Fan Development is responsible for growing the Carolina Hurricanes fanbase and converting that growth into sustained engagement and revenue. This role leads an integrated fan development strategy across digital content, CRM (email, SMS, app), paid media, and grassroots marketing, ensuring the organization operates as a connected engine to attract, engage, and convert fans. This role is ideal for a high-performing marketing leader ready to take the next step into broader, full-funnel ownership and strategic responsibility.This position oversees the full fan lifecycle - from awareness to engagement to conversion - and is accountable for expanding reach, deepening fan relationships, and driving measurable business outcomes across ticketing, retail, and broader fan monetization efforts. Reporting to the CMO, the Senior Director will partner closely with departments across the organization to align storytelling, campaigns, and experiences with clear growth objectives.**Revenue Conversion & CRM*** Own lifecycle marketing strategy across email, SMS, and app, including segmentation, automation, and fan development journey* Collaborate with the Sr. Marketing Manager, who leads day-to-day execution, to set channel strategy, campaign priorities, and performance goals across email, SMS, app, and paid media* Partner on campaign planning and optimization to drive ticket sales, retail revenue, and overall fan monetization* Provide strategic direction on paid media in partnership with the Sr. Marketing Manager, including budget allocation, targeting, creative testing, and performance optimization* Work closely with the corporate partnership team on ideating and developing branded opportunities for new and potential clients across email, SMS, and app**Fan Growth, Lead Generation, and Audience Development*** Develop and execute a comprehensive strategy to grow the Hurricanes fanbase across digital, community, and grassroots channels* Own lead generation strategy across all touchpoints, including digital, in-person activations, partnerships, and events, with a focus on building and enriching the database* Identify and activate new audience segments, including multicultural and emerging fan groups* Oversee grassroots marketing efforts, including community events, festivals, partnerships, and local activations designed to generate awareness, capture leads, and introduce new fans to the brand* Partner closely with the Community Outreach team and Carolina Hurricanes Foundation to align outreach efforts with broader fan development goals**Full-Funnel Strategy & Performance*** Define and track key performance indicators across the fan lifecycle, including audience growth, lead generation, engagement, conversion, and retention* Ensure alignment across digital, CRM, paid media, and grassroots efforts so all fan touchpoints work together to drive measurable growth* Build reporting frameworks that connect top-of-funnel activity to revenue outcomes* Use data and performance insights to continuously refine strategy and improve results**Digital Content*** Oversee digital content distribution strategy across social media, website, and podcast platforms, ensuring alignment with brand voice, engagement goals, and business objectives* Partner closely with the Director of Digital Content as a key strategic lead for digital engagement, collaborating on platform strategy, content performance, and fan engagement initiatives* Establish clear roles for each platform (engagement vs. Conversion vs. growth) and ensure consistency in execution* Work closely with the corporate partnership team on ideating and developing branded opportunities for new and potential clients across social media, website, and podcast platforms**Qualifications*** 5-7 years of experience in marketing, growth, or digital-focused roles, preferably within sports, entertainment, media, or a consumer-facing brand* 3+ years of experience managing a team* Demonstrated success contributing to audience growth and revenue through integrated marketing efforts* Strong experience building customer journeys* Experience leading cross-functional teams and managing complex campaigns across multiple stakeholders* Demonstrated ability to balance brand-building with performance-driven marketing* Experience with grassroots/community-based marketing* Must pass a criminal background check*Hurricanes Holding, LLC reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Hurricanes Holdings, LLC may require an employee to perform duties outside his/her normal description. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.*We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.LocationOn-sitePayPay not disclosed #J-18808-Ljbffr
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