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How much do endpoint technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for endpoint technician in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is an endpoint technician?

An Endpoint Technician is an IT professional responsible for installing, configuring, maintaining, and troubleshooting endpoint devices such as desktops, laptops, tablets, and smartphones within an organization. They ensure that all endpoints are secure, up-to-date, and functioning correctly. Their duties often include responding to user support requests, deploying software updates, and enforcing security policies on devices. Endpoint Technicians play a vital role in safeguarding organizational data and maintaining productivity by ensuring that all devices are compliant with company standards.

What are the key skills and qualifications needed to thrive as an endpoint technician, and why are they important?

To thrive as an Endpoint Technician, you need strong troubleshooting skills, familiarity with computer hardware and operating systems, and typically an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Experience with remote management tools, ticketing systems, and endpoint security solutions is also important. Excellent communication, attention to detail, and customer service skills set outstanding technicians apart. These competencies ensure efficient resolution of technical issues, minimal downtime, and a positive end-user experience.

What are the most common challenges faced by endpoint technicians, and how can they effectively overcome them?

Endpoint Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues across multiple devices, keeping up with frequent operating system updates, and ensuring endpoint security. To address these challenges, it's important to develop strong problem-solving skills, stay current with technology trends, and follow standardized procedures for documentation and escalation. Collaborating closely with IT teams and end-users also helps streamline issue resolution and ensures consistent device management.

What is the difference between Endpoint Technician vs Network Technician?

AspectEndpoint TechnicianNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user devices, desktops, laptops, peripheralsNetworking hardware, switches, routers, cabling
Industry UsageIT support, help desks, device managementNetwork infrastructure, enterprise networks

Endpoint Technicians focus on maintaining and troubleshooting end-user devices like computers and peripherals, while Network Technicians specialize in network hardware and infrastructure. Both roles are essential in IT support but differ in their technical focus and daily tasks.

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What job categories do people searching Endpoint Technician jobs look for?

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Endpoint Technician jobs near you
Infographic showing various Endpoint Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,888 per year, or $21.6 per hour.

Endpoint Operations Technician - Onsite (Multiple Locations)

The Dignify Solutions, LLC

Lubbock, TX • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
The Dignify Solutions, LLC is a company focused on providing technology solutions, and they are seeking an Endpoint Operations Technician. The role involves managing day-to-day endpoint operations and providing escalations support, with a strong emphasis on Azure Virtual Desktops.
Qualifications:
Required:
• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.
• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.
• Experience with Day-to-day Endpoint Operations and escalations support.
• Experience developing and testing software packages using Install shield or equivalent.
• Skills managing a VDI environment (Azure Virtual Desktop preferred).
• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
• Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).
• Working knowledge of the ITIL framework.
• Expert End Point Protection Engineering.
• Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.
Company:
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains). Founded in , the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
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About Dignify Solutions

Sourced by ZipRecruiter

The Dignify Best Serves To Its Clients By Adhering To And Executing Superior Processes. The company is dedicated to operational excellence as part of a client-centric mindset that assures consistent execution. The Dignify has developed and refined every step in the full lifecycle staffing fulfillment and consultant management practice

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

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