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Endpoint Technician Jobs (NOW HIRING)

Endpoint Technicians • Diagnose computer hardware problems for repair or replacement or upgrade (laptop, desktop, servers, switches, mobile device, printer, copier, plotter, video conference) • ...

Endpoint Technician

Harford, NY · On-site

$21.50 - $27.25/hr

ENDPOINT TECHNICIAN Central Office - Office of Technology Information Systems Under general supervision, uses specialized knowledge or skills to perform hardware support and repairs. Resolves ...

... technicians. Responsibilities * Serve as the Tier 3 escalation point for complex desktop and endpoint support issues. * Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint ...

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Endpoint Technician information

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How much do endpoint technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for endpoint technician in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Endpoint Technician, and why are they important?

To thrive as an Endpoint Technician, you need strong troubleshooting skills, familiarity with computer hardware and operating systems, and typically an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Experience with remote management tools, ticketing systems, and endpoint security solutions is also important. Excellent communication, attention to detail, and customer service skills set outstanding technicians apart. These competencies ensure efficient resolution of technical issues, minimal downtime, and a positive end-user experience.

What does an endpoint technician do?

An endpoint technician is responsible for installing, maintaining, and troubleshooting hardware and software on endpoint devices such as computers, laptops, and mobile devices. They often work with tools like remote management software and may perform tasks such as system updates, repairs, and security configurations to ensure device functionality and security within an organization.

What does an end user support technician do?

An end user support technician provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use remote tools and diagnostic procedures to resolve problems quickly and may document solutions for future reference.

What is the difference between Endpoint Technician vs Network Technician?

AspectEndpoint TechnicianNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user devices, desktops, laptops, peripheralsNetworking hardware, switches, routers, cabling
Industry UsageIT support, help desks, device managementNetwork infrastructure, enterprise networks

Endpoint Technicians focus on maintaining and troubleshooting end-user devices like computers and peripherals, while Network Technicians specialize in network hardware and infrastructure. Both roles are essential in IT support but differ in their technical focus and daily tasks.

What is the highest paid technician job?

Among technician roles, specialized fields such as aerospace, nuclear, or petroleum technicians tend to have the highest salaries, often exceeding $80,000 annually. Advanced certifications, extensive experience, and working in high-risk or complex environments typically contribute to higher compensation for technicians in these areas.

What are the most common challenges faced by Endpoint Technicians, and how can they effectively overcome them?

Endpoint Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues across multiple devices, keeping up with frequent operating system updates, and ensuring endpoint security. To address these challenges, it's important to develop strong problem-solving skills, stay current with technology trends, and follow standardized procedures for documentation and escalation. Collaborating closely with IT teams and end-users also helps streamline issue resolution and ensures consistent device management.

What is an Endpoint Technician?

An Endpoint Technician is an IT professional responsible for installing, configuring, maintaining, and troubleshooting endpoint devices such as desktops, laptops, tablets, and smartphones within an organization. They ensure that all endpoints are secure, up-to-date, and functioning correctly. Their duties often include responding to user support requests, deploying software updates, and enforcing security policies on devices. Endpoint Technicians play a vital role in safeguarding organizational data and maintaining productivity by ensuring that all devices are compliant with company standards.

How much do SFX technicians make?

SFX technicians typically earn between $40,000 and $70,000 annually, depending on experience, location, and the complexity of projects. They often work in film, television, or theater production, requiring skills in special effects setup and safety protocols.
More about Endpoint Technician jobs
What cities are hiring for Endpoint Technician jobs? Cities with the most Endpoint Technician job openings:
What states have the most Endpoint Technician jobs? States with the most job openings for Endpoint Technician jobs include:
Infographic showing various Endpoint Technician job openings in the United States as of July 2026, with employment types broken down into 27% As Needed, 68% Full Time, 1% Part Time, and 4% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $44,888 per year, or $21.6 per hour.

Endpoint Technician

ConfigUSA

Chelmsford, MA • On-site

Contractor

Posted 20 days ago


Job description

Location: Chemlsford MA (Boston Suburb)
Duration: 6 Months
100% ONSITE ROLE
2 POSITIONS
NOTE: ***This request is for a role with a Government agency, which mandates that candidates must be US citizens***
Endpoint Technicians
• Diagnose computer hardware problems for repair or replacement or upgrade (laptop, desktop, servers, switches, mobile device, printer, copier, plotter, video conference)
• Windows OS, Microsoft Office, Office 365, iOS and mobile device and VM tools
• Hands-on experience in relevant hardware and software installation, upgrade, and troubleshooting
• Detective-like troubleshooting and problem solving, attention to detail
• Knowledge and experience of customer IT service delivery, ticketing tools and knowledge-based systems
• Customer service orientation
• Must be able to work on-site in Chelmsford, MA (suburb of Boston, MA)
Skills: IT Service Management Consulting
Experience Required: 6-8