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Endpoint Manager Jobs in Tennessee (NOW HIRING)

Billtrust US Careers

Manager, IT Services

Nashville, TN · Hybrid

$100K - $134K/yr

About the Role The Manager, IT Services is a critical role responsible for providing desktop support, endpoint management, and end-user computing across Billtrust. Based in Nashville, you will serve ...

Billtrust

Manager, IT Services

Nashville, TN · On-site

$91K - $112K/yr

Responsibilities : • provide desktop support, endpoint management, and end-user computing across Billtrust • own Intune device enrollment, imaging and deployment pipelines, and user provisioning ...

Billtrust US Careers

Manager, IT Services

Nashville, TN · On-site

$91K - $112K/yr

Design an autonomous endpoint remediation framework to detect and fix compliance drift, failed patches, and config anomalies * Build an AI-powered knowledge management system that auto-generates and ...

TNBR Careers

Computer Technician

Nashville, TN · On-site

$45K - $54K/yr

... Endpoint Manager, JAMF and Quest Kace SMA/SDA KNOWLEDGE, SKILLS AND ABILITIES Demonstrated knowledge of microcomputers and software applications, such as Windows 10/11, macOS and Microsoft 365.

ASM Research

Sys Admin - Patching / SCCM

Oak Ridge, TN · On-site

This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and ...

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All JobsEndpoint JobsEndpoint Manager JobsEndpoint Manager Jobs in Tennessee

Endpoint Manager information

See Tennessee salary details

$20.9K

$55.7K

$93K

How much do endpoint manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for endpoint manager in Tennessee is $55,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,600.00 per year, depending on experience, location, and employer.

What is an endpoint manager?

An Endpoint Manager is a professional responsible for overseeing and maintaining the security, configuration, and management of endpoint devices such as laptops, desktops, mobile phones, and tablets within an organization. They use specialized software tools to deploy updates, enforce security policies, monitor device compliance, and troubleshoot issues. Endpoint Managers play a critical role in protecting company data and ensuring devices are operating efficiently while minimizing security risks.

What are the key skills and qualifications needed to thrive as an endpoint manager?

To thrive as an Endpoint Manager, you need strong knowledge of endpoint security, device management, and IT infrastructure, often supported by a degree in computer science or related certifications like Microsoft Endpoint Manager or CompTIA Security+. Familiarity with tools such as Microsoft Intune, SCCM, or JAMF is crucial for managing and securing diverse endpoints across an organization. Excellent problem-solving abilities, communication skills, and attention to detail help ensure smooth operations and effective collaboration with IT teams. These competencies are vital for safeguarding organizational data, minimizing downtime, and maintaining compliance in complex IT environments.

What are some common challenges faced by endpoint managers when deploying and maintaining device security policies across a diverse enterprise environment?

Endpoint Managers often encounter challenges such as ensuring consistent policy enforcement across multiple operating systems and device types, managing large-scale deployments without disrupting end-user productivity, and staying updated with evolving security threats. Coordinating with IT teams to troubleshoot issues and communicate changes effectively is crucial. Additionally, balancing security requirements with user experience, especially in remote or hybrid work settings, requires careful planning and ongoing collaboration with stakeholders.

What is the difference between Endpoint Manager vs System Administrator?

AspectEndpoint ManagerSystem Administrator
Primary RoleManage and secure endpoints like devices and mobile assetsMaintain and support overall IT infrastructure and networks
CertificationsCompTIA Security+, Microsoft Endpoint Manager certificationsCompTIA Network+, Cisco CCNA, Microsoft Certified Systems Administrator
Work EnvironmentTypically in IT support, security teams, or device management rolesIT departments, data centers, network operations
Industry UsageCommon in organizations with large device fleets and mobile device management needsWidespread across all industries managing overall IT systems

Endpoint Managers focus on managing and securing devices and endpoints, while System Administrators oversee broader IT infrastructure and network systems. Both roles are essential in maintaining organizational IT health but differ in scope and specialization.

What are popular job titles related to Endpoint Manager jobs in Tennessee?

For Endpoint Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Endpoint Manager jobs in Tennessee look for?

The top searched job categories for Endpoint Manager jobs in Tennessee are:

Endpoint Manager jobs near you
Infographic showing various Endpoint Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,683 per year, or $26.8 per hour.

Manager, IT Services

Nashville, TN • Hybrid

Billtrust US Careers
See more jobs at Billtrust US Careersexternal

$100K - $134K/yr

Full-time

Re-posted 29 days ago

Job description

About the Role 

The Manager, IT Services is a critical role responsible for providing desktop support, endpoint management, and end-user computing across Billtrust. Based in Nashville, you will serve as the technical authority for this function, owning Intune device enrollment, imaging and deployment pipelines, and user provisioning across a hybrid, multi-geography workforce.

This role sits at the intersection of hands-on IT leadership and AI-powered operational transformation. 

What You'll Do

Leadership & strategy

  • Partner with the Director, Corporate IT on operational priorities
  • Establish SLAs, KPIs, and operational dashboards; present monthly summaries to leadership
  • Execute the AI transformation roadmap for IT Services with quarterly targets
  • Build an AI-first culture through team training programs and hands-on labs
  • Serve as the on-site IT presence for Nashville; provide concierge-level support for C-suite
  • Drive automation initiatives to reduce ticket volume and improve the employee tech experience

Endpoint management & automation

  • Own end-to-end desktop support: device management, OS imaging, app packaging, and endpoint compliance (Windows, macOS, mobile)
  • Architect intelligent ticket classification and auto-resolution systems targeting 50%+ automation of L1 requests within 12 months
  • Design an autonomous endpoint remediation framework to detect and fix compliance drift, failed patches, and config anomalies
  • Build an AI-powered knowledge management system that auto-generates and surfaces documentation from ticket patterns
  • Use AI to analyze support trends and recommend data-backed process improvements

Security & cross-functional partnerships

  • Serve as Tier 3 escalation point for complex desktop, identity, and endpoint issues; on-call for Sev1 incidents
  • Partner with Security Operations on endpoint compliance, zero-trust access policies, and incident response
  • Integrate AI into employee provisioning and offboarding pipelines tied to HR system events
  • Manage IT asset lifecycle: procurement, vendor relationships, inventory, warranty, and secure disposal

This is a hybrid position based in Nashville, TN. 

What You'll Bring 

  • 5+ years of experience in IT services, desktop engineering, or endpoint management, including 2+ years in a people-management role. 
  • Proven ability to manage remote and distributed teams across time zones with empathy, clarity, and accountability. 
  • Expert-level proficiency with Microsoft Intune, Autopilot, Endpoint Manager, and the Microsoft 365 ecosystem; hands-on administration experience across collaboration and productivity platforms, including user provisioning, permissions, integrations, and policy management. 
  • Strong experience with Azure Active Directory / Entra ID: conditional access, group management, and identity lifecycle. 
  • Deep knowledge of Windows 10/11 enterprise management at scale; solid macOS experience for device management, policy deployment, and app distribution. 
  • Experience managing ITSM workflows and SLA configuration in Jira Service Management or equivalent. 
  • Demonstrated experience designing or deploying AI-driven IT service automation ticket triage, autonomous remediation, or self-service provisioning workflows that measurably reduce manual support volume. 
  • Track record driving AI adoption across a team: building AI-augmented workflows, measuring impact, and upskilling team members; comfortable balancing long-term automation strategy with day-to-day operational accountability. 
  • Customer-first orientation with a genuine passion for employee experience and service excellence; proactively ensures executive and C-suite stakeholders receive an elevated, anticipatory level of support. 

Preferred Skills: 

  • Microsoft certifications: MD-102 (Endpoint Administrator), MS-102 (Microsoft 365 Administrator), or equivalent. 
  • Hands-on experience with AIOps platforms or autonomous agent tooling applied to IT operations, including self-healing endpoint frameworks. 
  • Familiarity with HR system integrations for automated employee lifecycle workflows connecting identity, device, and license provisioning. 
  • Background in zero-trust security models and endpoint detection & response (EDR) platforms. 
  • Hands-on experience using Claude (Anthropic) as a productivity and engineering tool, including prompt design, workflow automation, and AI-assisted troubleshooting in an IT operations context. 
  • ITIL v4 Foundation certification or equivalent service management framework experience. 

The expected base salary range for this position is $100,000 - $134,000 annually.
Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.

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