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End User Services Manager Jobs in Spring, TX (NOW HIRING)

Utilize Smartsheet for project tracking and management ... Oversee End User Computing (EUC) activities related to the project. Perform administrative tasks ...

Posted today

Conduct formal and informal end-user training on the use of various applications, hardware, and ... Experience with IT Service Management (ITSM) platforms such as ServiceNow. Ability to work ...

You'll lead projects, delivering an excellent end-user experience by executing user-centred design ... senior management for sponsorship support. How You'll Succeed · Research Design - Work with ...

Conduct formal and informal end-user training on the use of various applications, hardware, and ... Experience with IT Service Management (ITSM) platforms such as ServiceNow. Ability to work ...

You'll lead projects, delivering an excellent end-user experience by executing user-centred design ... senior management for sponsorship support. How You'll Succeed · Research Design - Work with ...

Showing results 41-60

End User Services Manager information

See Spring, TX salary details

$63.5K

$101.6K

$132.9K

How much do end user services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for end user services manager in Spring, TX is $101,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,600.00 and $98,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user services manager, and why are they important?

To thrive as an End User Services Manager, you need expertise in IT service management, troubleshooting, and user support, often supported by a bachelor's degree in IT or a related field. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or Microsoft are typically expected. Strong leadership, communication, and problem-solving skills help you effectively manage teams and interact with diverse stakeholders. These skills and qualities are crucial for delivering reliable end-user support, optimizing IT processes, and ensuring high user satisfaction.

What is the difference between End User Services Manager vs Help Desk Supervisor?

AspectEnd User Services ManagerHelp Desk Supervisor
CredentialsIT-related certifications (e.g., CompTIA, ITIL)IT certifications often preferred, but less specialized
Work EnvironmentOversees multiple support teams, strategic planningManages help desk staff, daily support operations
Industry UsageCommon in large organizations, IT service providersFound in various organizations, customer support focus
Search/Comparison IntentUnderstanding managerial roles in end user supportComparing frontline support management positions

The End User Services Manager typically oversees broader support functions, focusing on strategic planning and team management, while the Help Desk Supervisor manages daily help desk operations and frontline support staff. Both roles require IT knowledge and certifications, but the manager role involves higher-level oversight and coordination across multiple teams.

What are common challenges faced by an end user services manager, and how can they be addressed?

End User Services Managers often encounter challenges such as balancing diverse user needs, managing high ticket volumes, and ensuring timely resolution of technical issues. Addressing these requires strong communication skills, effective prioritization, and continuous process improvement. Building a collaborative team culture and leveraging tools for tracking and managing support requests can also help ensure high-quality service delivery. Regularly gathering user feedback and staying updated on emerging technologies are key to proactively addressing potential issues.

What does an end user services manager do?

An End User Services Manager oversees the support and delivery of IT services to employees and end users within an organization. They manage teams that handle service desk operations, technical support, and user training to ensure smooth technology experiences. Their role often includes developing service strategies, implementing best practices, and ensuring high levels of customer satisfaction. They also coordinate with other IT departments to resolve complex issues and drive continuous improvement.
What job categories do people searching End User Services Manager jobs in Spring, TX look for? The top searched job categories for End User Services Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for End User Services Manager jobs? Cities near Spring, TX with the most End User Services Manager job openings:
Infographic showing various End User Services Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $101,646 per year, or $48.9 per hour.

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Key Responsibilities: Coordinate Exxon onsite resources to schedule rooms and resources. Manage logistics for the project, ensuring timely and efficient execution. Utilize Smartsheet for project tracking and management. Oversee End User Computing (EUC) activities related to the project. Perform administrative tasks associated with the project. Ensure adherence to project timelines and deliverables. Required Skills: Proven experience in coordinating onsite resources and logistics. Proficiency in Smartsheet. Experience with End User Computing (EUC) environments. Strong administrative skills. Familiarity with Windows operating systems. Excellent organizational and communication skills. Preferred Qualifications: Previous experience in similar large-scale IT refresh projects. Ability to work effectively in a fast-paced, dynamic environment. Strong problem-solving skills and attention to detail.