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End User Manager Jobs in Sumter, SC (NOW HIRING)

Infojini Inc

Sr. Business Analyst

Columbia, SC · On-site

$85K - $110K/yr

... end-user requirements. 3. Recommends development tools/solutions to develop/enhance systems and ... Other general project management duties as assigned. 12. The position will be utilized for 40 hours ...

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

... end-user is properly documented in the designated IT Services asset Management system in accordance with the Desktop Support Asset Management procedure manual. * Diagnoses and resolves problems ...

Infojini Inc

.Net developer

Columbia, SC

$44.75 - $59/hr

... systems & end-user documentation through a process of meeting with customers and clients ... manager. REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): .NET/MVC 4.5 MS SQL 2012 C# WEB CONTENT ...

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Showing results 41-60

All JobsEnd User JobsEnd User Manager JobsEnd User Manager Jobs in Sumter, SC

End User Manager information

See Sumter, SC salary details

$66.8K

$106.9K

$139.8K

How much do end user manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for end user manager in Sumter, SC is $106,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $103,800.00 per year, depending on experience, location, and employer.

What does an end user manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

What are the key skills and qualifications needed to thrive as an end user manager?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.

How does an end user manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What cities near Sumter, SC are hiring for End User Manager jobs?

Cities near Sumter, SC with the most End User Manager job openings:

End User Manager jobs near you
Infographic showing various End User Manager job openings in Sumter, SC as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $106,947 per year, or $51.4 per hour.

Salesforce Administrator - Contract - Remote

Columbia, SC • Remote

SUNSHINE ENTERPRISE USA LLC
See more jobs at SUNSHINE ENTERPRISE USA LLCexternal

Contractor

Re-posted 3 days ago

Key responsibilities

  • Manage Salesforce user accounts, profiles, permission sets, and access controls.

  • Configure and manage Salesforce sandbox environments for development, testing, and QA purposes.

  • Monitor workflow queues, automation processes, and system performance to ensure operational efficiency.

Job description

Salesforce Administrator Location: Remote Interview Process: 1 round, Virtual/Online Duration: 12 Months Employment Type: Contract Experience Required: 06+ Years Candidate Location: No SC residency required. Open to nationwide candidates. Project Scope: We are seeking an experienced Salesforce Administrator to support the daily administration, enhancement, integration, and maintenance of an enterprise Salesforce environment.

This role will play a key part in supporting business operations by managing Salesforce configurations, user administration, workflow monitoring, sandbox environments, and external system integrations. The ideal candidate will have strong hands-on Salesforce administration experience along with knowledge of integrations involving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). The role also requires experience supporting authentication, security, and Single Sign-On (SSO) solutions within Salesforce environments.

Key Responsibilities: Manage Salesforce user accounts, profiles, permission sets, and access controls Create, modify, deactivate, and maintain users following security and governance best practices Configure and manage Salesforce sandbox environments for development, testing, and QA purposes Collaborate with development teams to promote code changes and updates across Salesforce environments Monitor workflow queues, automation processes, and system performance to ensure operational efficiency Troubleshoot and resolve workflow, automation, and system-related issues Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality Ensure secure authentication and access management across integrated systems Maintain Salesforce configurations, customizations, workflows, and documentation Provide end-user support, troubleshooting, and training as needed Collaborate with technical and business teams to support operational improvements and system enhancements Ensure compliance with organizational security standards and governance policies Required Skills & Experience: Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification) 5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance Experience managing Salesforce users, profiles, roles, permission sets, and security settings Strong experience with Salesforce workflows, automation processes, and troubleshooting Experience with Salesforce sandbox management and environment administration Strong understanding of Salesforce security and access management best practices Excellent problem-solving, analytical, and troubleshooting abilities Strong written and verbal communication skills Preferred Skills: Experience creating and managing Salesforce sandbox environments Experience promoting code changes and deployments between Salesforce environments Familiarity with external integrations including AWS Connect, ServiceNow, and Azure AD Experience configuring and supporting Single Sign-On (SSO) and Identity Provider integrations Knowledge of enterprise application integration and data synchronization practices Education: Bachelor's Degree in Information Technology, Computer Science, or a related field Certificate: Salesforce Administrator Certification required CJIS Certification will be required after onboarding (training provided by the State following successful background check completion)

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