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End User Manager Jobs in Sumter, SC (NOW HIRING)

Trace Systems

IT Project Manager I

Shaw Air Force Base, SC · On-site

$87K - $103K/yr

Gather, submit, process and coordinate end user requirements for communications and IT capabilities and services; and track and monitor status to completion; * Plan, initiate and manage ...

Trace Systems

IT Project Manager I

Shaw Air Force Base, SC · On-site

$87K - $103K/yr

Gather, submit, process and coordinate end user requirements for communications and IT capabilities and services; and track and monitor status to completion; * Plan, initiate and manage ...

Ask IT consulting

Web Designer Consultant

Columbia, SC · On-site

... Managers, Engineering Staff and other Web Designers. Must be able to perform usability tests ... end-user experience. Must be familiar with platform/browser compatibility and basic usability ...

Pwc

CTIO - UX Lead - Senior Manager

Columbia, SC · On-site

$91K - $321K/yr

... Manager, you will play a pivotal role in shaping user experiences by leading the design and ... 20% Job Posting End Date The salary range for this position is: $91,000 - $321,500. Actual ...

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Showing results 21-40

All JobsEnd User JobsEnd User Manager JobsEnd User Manager Jobs in Sumter, SC

End User Manager information

See Sumter, SC salary details

$66.8K

$106.9K

$139.8K

How much do end user manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for end user manager in Sumter, SC is $106,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $103,800.00 per year, depending on experience, location, and employer.

What does an end user manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

What are the key skills and qualifications needed to thrive as an end user manager?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.

How does an end user manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What cities near Sumter, SC are hiring for End User Manager jobs?

Cities near Sumter, SC with the most End User Manager job openings:

End User Manager jobs near you
Infographic showing various End User Manager job openings in Sumter, SC as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $106,947 per year, or $51.4 per hour.

Client Systems Hardware Specialist I

Shaw Air Force Base, SC • On-site

Trace Systems
Guided Missile and Space Vehicle Manufacturing • 201 - 500 employees
Learn more about Trace Systemsexternal

Full-time

Re-posted 13 days ago

Job description

Job Overview
Job Title:Client Systems Hardware Specialist I
Location: Shaw AFB, SC
This position is pending contract award.
Job Responsibilities
Trace Systems is actively recruiting for a Client Systems Hardware Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Shaw AFB, SC.
The job responsibilities include, but are not limited to:
  • Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
  • Provide system support to clients operating on the network/domain;
  • Configure client level software, modify software configuration, and perform basicconfiguration management functions;
  • Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;Install equipment IAW AFCENT and SPIN-C directives;
  • Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
  • Periodically review the organization's needs for computer resources and validate computer equipment requirements;
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
  • Implement client workstation software patches, security fixes, and service releases according to local instructions;
  • Add, move and change client hardware and software to meet end user data, voice, mobile,and video needs;
  • Provide system support to clients operating on the network/domain;
  • Configure client level software, modify software configuration, and perform basicconfiguration management functions;
  • Ensure notification of unit Equipment Custodian of any hardware relocation andequipment problems;
  • Install equipment IAW AFCENT and SPIN-C directives;
  • Assist with installing, testing, and accepting new systems according to the terms of thepurchase contract and instructions;
  • Periodically review the organization's needs for computer resources and validatecomputer equipment requirements;
  • Promote user awareness concerning unauthorized or illegal use of computer hardwareand software;
  • Implement client workstation software patches, security fixes, and service releasesaccording to local instructions;
  • Perform e-mail management and assist users with creating PSTs and moving officialemails to electronic file plans;Assist with the tracking and management of OEM/COTS licenses, warranties, service
    level agreements renewals for client equipment and software; and
  • Support O&M of deployable communications suites (e.g., Executive CommunicationKits (ECK), including equipment set set-up, tear-down, troubleshooting.
  • Other duties as required.

Minimum Qualifications
  • Active, in-scope US Government issued Secret clearance.
  • Due to the nature of the work and contract requirements, US Citizenship is required.
  • DoDM 8140 (IAT) Level 2 (Security+) or higher.

GENERAL EXPERIENCE:
  • Install, administer and maintain client machines, devices, peripherals and software, and provide and technical support to network end-users.

Education
  • Associates degree in Computer Science or related field; or 2+ years' Computer/IT hardware support or related field.

Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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