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End User Computing Jobs in Chicago, IL (NOW HIRING)

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End User Computing information

See Chicago, IL salary details

$62.9K

$111K

$166K

How much do end user computing jobs pay per year?

As of Jul 14, 2026, the average yearly pay for end user computing in Chicago, IL is $110,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $132,500.00 per year, depending on experience, location, and employer.

What does end-user computing do?

End User Computing (EUC) involves managing and supporting the technology and applications used directly by end users, such as desktops, laptops, and mobile devices. It includes tasks like deploying software, troubleshooting hardware issues, and ensuring security and compliance, often requiring skills in system administration and familiarity with tools like remote support software. EUC professionals help ensure users can efficiently perform their work with reliable technology.

Is end-user computing a good career?

End User Computing involves supporting and managing end-user devices, applications, and services, often requiring skills in troubleshooting, hardware, and software management. It offers opportunities in IT support, help desk roles, and system administration, with certifications like CompTIA A+ enhancing job prospects. The field provides stable employment with potential for career growth as technology evolves.

What is an End User Computing job?

An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.

What is an end-user computing job?

An end-user computing job involves supporting and managing users' access to technology, such as computers, software, and networks. It often includes troubleshooting technical issues, configuring devices, and ensuring users can effectively use IT resources, typically requiring knowledge of operating systems, hardware, and support tools.

What are the key skills and qualifications needed to thrive in the End User Computing position, and why are they important?

To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.

What engineer makes $500,000 a year?

In the field of End User Computing, highly experienced professionals such as senior systems engineers or solutions architects working in large organizations or specialized consulting roles can earn salaries approaching or exceeding $500,000 annually, especially with bonuses and stock options. These roles typically require advanced certifications, extensive experience, and expertise in enterprise environments, cloud platforms, and automation tools.

What are typical responsibilities in an End User Computing role?

In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.

What are the most commonly searched types of End User Computing jobs in Chicago, IL? The most popular types of End User Computing jobs in Chicago, IL are:
What are popular job titles related to End User Computing jobs in Chicago, IL? For End User Computing jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching End User Computing jobs in Chicago, IL look for? The top searched job categories for End User Computing jobs in Chicago, IL are:
End User Computing jobs near you
Infographic showing various End User Computing job openings in Chicago, IL as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, 3% Temporary, and 3% Contract. Highlights an 88% In-person, 9% Hybrid, and 3% Remote job distribution, with an average salary of $110,970 per year, or $53.4 per hour.
Customer Service Engineer

Customer Service Engineer

Worldwide TechServices

Rolling Meadows, IL • On-site

Full-time

Re-posted 2 days ago

Job description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.


Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required


Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended

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