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End User Computing Jobs in Georgia (NOW HIRING)

Truist

NEXTHINK Platform Engineering Manager

Atlanta, GA · Remote

... End User Computing (EUC), and Infrastructure teams. The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver ...

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End User Computing information

See Georgia salary details

$51.5K

$90.9K

$135.9K

How much do end user computing jobs pay per year?

As of Aug 12, 2026, the average yearly pay for end user computing in Georgia is $90,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $108,500.00 per year, depending on experience, location, and employer.

What is an end user computing?

An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.

What are the key skills and qualifications needed to thrive in an end user computing position?

To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.

What are typical responsibilities in an end user computing role?

In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.

What are the most commonly searched types of End User Computing jobs in Georgia? The most popular types of End User Computing jobs in Georgia are:
What are popular job titles related to End User Computing jobs in Georgia? For End User Computing jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching End User Computing jobs in Georgia look for? The top searched job categories for End User Computing jobs in Georgia are:
End User Computing jobs near you
Infographic showing various End User Computing job openings in Georgia as of August 2026, with employment types broken down into 76% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $90,888 per year, or $43.7 per hour.

Help Desk Engineer

Atlanticus Holdings Corporation

Atlanta, GA • On-site

Other

Medical, Retirement, PTO

Posted 4 days ago

Job description

Atlanticus is seeking a customer-focused, highly motivated Help Desk Engineer to join our Infrastructure & Operations team in Wilmington, DE. This role supports a modern enterprise environment consisting of Windows and macOS devices, Microsoft 365, Active Directory, Microsoft Intune, and enterprise endpoint management platforms.
We're looking for someone who enjoys solving problems, takes ownership, builds strong relationships with end users, and is constantly looking for ways to improve processes through automation and standardization. The ideal candidate is a self-starter with excellent communication skills, strong technical troubleshooting abilities, and a passion for delivering exceptional customer service.
Primary Responsibilities
End User Support
  • Provide Tier 1 and Tier 2 technical support for Windows and macOS endpoints.
  • Troubleshoot hardware, operating system, application, network connectivity, VPN, printer, and peripheral issues.
  • Deliver remote and onsite support for employees in a fast-paced enterprise environment.
  • Manage incidents through completion while providing timely communication and exceptional customer service.
  • Build trusted relationships with business users by providing professional, responsive, and solution-oriented support.
  • Participate in an after-hours on-call rotation as required.

Endpoint Administration
  • Build, image, provision, deploy, and refresh Windows and macOS laptops.
  • Configure new employee workstations and perform hardware lifecycle replacements.
  • Support Microsoft Intune device enrollment, compliance policies, application deployment, and endpoint management.
  • Administer Jamf Pro for macOS device management, software deployment, and policy enforcement.
  • Support Microsoft Autopilot and modern endpoint provisioning processes.
  • Maintain accurate hardware inventory and asset management records.

Identity & Productivity Services
  • Support Active Directory user and group administration, password resets, account provisioning, and basic Group Policy troubleshooting.
  • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.
  • Support Microsoft Entra ID authentication and Multi-Factor Authentication (MFA).

Patch & Endpoint Management
  • Deploy and monitor Microsoft Windows updates using Microsoft Intune and WSUS.
  • Manage third-party application patching using enterprise tools
  • Monitor patch compliance, investigate failed deployments, and remediate endpoint vulnerabilities.
  • Support endpoint security and ensure systems remain compliant with corporate standards.

Virtual Desktop & Enterprise Technologies
  • Support AWS WorkSpaces virtual desktop environments, including provisioning, troubleshooting, and user support.
  • Assist with enterprise collaboration technologies, conferencing equipment, mobile devices, printers, and other endpoint technologies.
  • Work closely with Infrastructure, Security, and Cloud Engineering teams to resolve complex technical issues.

Continuous Improvement & Automation
  • Identify opportunities to automate repetitive IT tasks using PowerShell or other scripting tools.
  • Contribute to process improvements that enhance the end-user experience and improve operational efficiency.
  • Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
  • Recommend improvements to desktop standards, deployment processes, and service delivery.

You're a great fit if you have
3-5 years of experience in a Help Desk, Desktop Support, or End User Computing role within a Microsoft enterprise environment.
  • Strong experience supporting Windows 11 and macOS devices.
  • Experience with Microsoft Active Directory, Microsoft 365, and Microsoft Entra ID.
  • Hands-on experience with Microsoft Intune endpoint management.
  • Experience managing Windows Updates using Intune and/or WSUS.
  • Experience with Jamf Pro for macOS management.
  • Experience with enterprise patch management solutions such as ManageEngine Endpoint Central, NinjaOne, Action1, or similar products.
  • Experience imaging, deploying, and provisioning enterprise laptops.
  • Experience supporting AWS WorkSpaces or other virtual desktop environments.
  • Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, VPN, and wireless networking.
  • Experience working with IT Service Management (ITSM) ticketing systems.

Preferred
  • Experience with Microsoft Autopilot.
  • Experience with PowerShell scripting or automation.
  • Microsoft, Apple, or CompTIA certifications are a plus.
  • Experience supporting enterprise collaboration and conference room technologies.

Skills & Competencies
The ideal candidate demonstrates:
  • Outstanding customer service and "bedside manner."
  • Strong communication and interpersonal skills.
  • A positive attitude with a willingness to learn and take on new challenges.
  • Excellent troubleshooting and analytical thinking.
  • A proactive, "go-getter" mentality with a strong sense of ownership.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • A passion for continuous improvement, automation, and process optimization.
  • A collaborative team-first mindset with the ability to work independently when needed.

Why You'll Love Working Here
This isn't just a job, it's a place to lead, grow, and thrive. If you believe in your skills and drive, we'll provide the resources and support to help you succeed.
Benefits include
  • Generous PTO and holiday schedule
  • 401(k) with company match
  • Employee stock purchase plan
  • Ongoing training (lunch & learns, financial and health webinars)
  • Team volunteer outings

Atlanticus is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, age, veteran status, disability, or other protected status.

Apply