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End User Computing Jobs in Florida (NOW HIRING)

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Workplace Service Engineer

Fort Lauderdale, FL · On-site

$140K - $180K/yr

Role and Technical Requirements The hiring team seeks a senior end user computing engineer who can take full ownership of system lifecycle management. This includes patching, imaging, onboarding ...

New

Stefanini Group

Deskside Technician II

Miami, FL · On-site

$19.25 - $24.50/hr

Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With ...

Stefanini Group

Deskside Technician II

Miami, FL · On-site

$19.25 - $24.50/hr

Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With ...

Stefanini Group

Deskside Technician II

Miami, FL

$19.25 - $24.50/hr

Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With ...

Stefanini Group

Deskside Technician II

Miami, FL · On-site

$19.25 - $24.50/hr

Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With ...

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All JobsEnd User Computing JobsEnd User Computing Jobs in Florida

End User Computing information

See Florida salary details

$45.6K

$80.4K

$120.3K

How much do end user computing jobs pay per year?

As of Jul 15, 2026, the average yearly pay for end user computing in Florida is $80,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $96,000.00 per year, depending on experience, location, and employer.

What does end-user computing do?

End User Computing (EUC) involves managing and supporting the technology and applications used directly by end users, such as desktops, laptops, and mobile devices. It includes tasks like deploying software, troubleshooting hardware issues, and ensuring security and compliance, often requiring skills in system administration and familiarity with tools like remote support software. EUC professionals help ensure users can efficiently perform their work with reliable technology.

Is end-user computing a good career?

End User Computing involves supporting and managing end-user devices, applications, and services, often requiring skills in troubleshooting, hardware, and software management. It offers opportunities in IT support, help desk roles, and system administration, with certifications like CompTIA A+ enhancing job prospects. The field provides stable employment with potential for career growth as technology evolves.

What is an End User Computing job?

An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.

What is an end-user computing job?

An end-user computing job involves supporting and managing users' access to technology, such as computers, software, and networks. It often includes troubleshooting technical issues, configuring devices, and ensuring users can effectively use IT resources, typically requiring knowledge of operating systems, hardware, and support tools.

What are the key skills and qualifications needed to thrive in the End User Computing position, and why are they important?

To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.

What engineer makes $500,000 a year?

In the field of End User Computing, highly experienced professionals such as senior systems engineers or solutions architects working in large organizations or specialized consulting roles can earn salaries approaching or exceeding $500,000 annually, especially with bonuses and stock options. These roles typically require advanced certifications, extensive experience, and expertise in enterprise environments, cloud platforms, and automation tools.

What are typical responsibilities in an End User Computing role?

In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.

What are the most commonly searched types of End User Computing jobs in Florida? The most popular types of End User Computing jobs in Florida are:
What are popular job titles related to End User Computing jobs in Florida? For End User Computing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching End User Computing jobs in Florida look for? The top searched job categories for End User Computing jobs in Florida are:
What cities in Florida are hiring for End User Computing jobs? Cities in Florida with the most End User Computing job openings:
End User Computing jobs near you
Infographic showing various End User Computing job openings in Florida as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $80,437 per year, or $38.7 per hour.
Sr Manager, IT Support and Support Operations

Sr Manager, IT Support and Support Operations

MAXhealth

Sarasota, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

New

Job description

MaxHealth is seeking an experienced Sr. Manager, IT Service & Support Operations to lead and mature end user support services across a complex, multi-site healthcare organization. This role has direct accountability for service desk operations, desktop and field support, endpoint support services, IT service management processes, IT asset management, and operational identity and access management workflows.
The ideal candidate is a process-driven support operations leader with strong ITIL fluency, a practical understanding of mature service delivery, and the ability to bridge current-state gaps to a more disciplined, measurable, and accountable operating model. This role must be comfortable leading people, improving process, enforcing standards, using data to drive performance, and partnering across infrastructure, security, applications, vendors, and business stakeholders.
This position earns a competitive wage , depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)!
Must be able to work a hybrid schedule split between WFH and our Sarasota or Tampa Corporate office to be considered for this position. Flexibility can be had with frequency/scheduling.
Job Qualifications
Education & Experience:
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field. Equivalent experience will be considered.
  • Minimum of seven years of progressive experience in IT support, end user services, IT service management, or IT operations, including direct leadership responsibility in complex environments.
  • Demonstrated experience leading service desk, end user support, desktop support, or field support functions in a multi-site organization.
  • Strong working knowledge of ITIL-based service management disciplines, including incident, request, major incident, problem, change, knowledge, escalation, and continual improvement processes.
  • Experience improving support operations through process design, standard operating procedures, service catalog development, workflow optimization, knowledge management, and KPI-driven performance management.
  • Strong command of service delivery metrics, operational reporting, trend analysis, executive dashboards, agent-level scorecards, and performance improvement methodology.
  • Familiarity with HDI-aligned support performance concepts, KPI development, customer experience measurement, and agent-level performance management.
  • Experience owning or administering IT service management platforms. Freshservice experience is strongly preferred.
  • Working knowledge of IT asset management and end user computing lifecycle processes, including procurement coordination, deployment, recovery, inventory reconciliation, refresh planning, and disposal.
  • Working understanding of Microsoft 365, Entra ID, Intune, endpoint management, device compliance, and operational identity and access management processes.
  • Experience supporting IAM operations such as onboarding, offboarding, access request fulfillment, access troubleshooting, service account coordination, and vendor access workflows. Entra ID experience preferred.
  • Experience in healthcare, physician practice, ambulatory, or regulated care delivery environments strongly preferred.
  • Demonstrated ability to prepare and present executive-facing operational reports and communicate service performance, risks, trends, and improvement plans with clarity.
  • Strong communication and relationship management skills with the ability to engage credibly with frontline teams, business stakeholders, vendors, and senior leadership.
  • Proven ability to lead through competing priorities, operational complexity, and service disruption with sound judgment, professionalism, and emotional intelligence.
  • Prior experience in large enterprise, multi-site, or scaled regional environments strongly preferred.
  • ITIL Practitioner, ITIL Managing Professional, HDI, PMP, or related service management/project management certification preferred.

Responsibilities
  • Own the day-to-day performance, service quality, and operational maturity of IT support functions, including service desk, desktop support, field support, endpoint support services, and clinic support across all locations.
  • Lead and continuously improve ITIL-aligned practices for incident management, request fulfillment, escalation management, knowledge management, major incident management, and continual service improvement.
  • Define, track, and report on service delivery metrics, including SLA compliance, ticket aging, first contact resolution, backlog trends, escalation rates, reopen rates, customer satisfaction, and recurring issue trends.
  • Ensure service metrics reflect operational reality and drive accountability, prioritization, capacity planning, and measurable performance improvement.
  • Develop and maintain executive-level reporting, operational dashboards, and agent-level scorecards that provide clear visibility into support performance, service risks, and improvement trajectory.
  • Own the Major Incident Management process for support-impacting events, including triage coordination, stakeholder communications, escalation, post-incident reviews, and follow-up action tracking.
  • Own and optimize the ITSM platform, including workflow design, ticket categories, service catalog structure, automation, routing, SLA configuration, knowledge base structure, dashboards, and reporting standards.
  • Develop, enforce, and continuously improve standard operating procedures, support workflows, queue management practices, escalation paths, and knowledge base documentation across the support function.
  • Drive problem management and root-cause analysis for recurring incidents, high-volume ticket categories, poor customer experience trends, and avoidable escalations.
  • Oversee IT asset management for end user computing, including device procurement coordination, deployment, recovery, inventory accuracy, lifecycle status, refresh planning, standards enforcement, and audit readiness.
  • Establish practical ITAM controls for device assignment, stockroom management, asset reconciliation, lost or unrecovered equipment, disposal processes, and coordination with finance or procurement as needed.
  • Oversee operational IAM support processes, including onboarding, offboarding, access requests, access fulfillment, queue quality, documentation, and coordination with identity and security owners. This role does not own identity architecture or security policy.
  • Partner with infrastructure, security, identity, application, and vendor teams to ensure support services are integrated, dependable, documented, and operationally aligned.
  • Serve as the primary point of accountability for business stakeholders and operational leaders on support performance, service issues, field support concerns, and improvement efforts.
  • Lead, coach, and develop support personnel with a direct emphasis on ownership, accountability, professionalism, customer service, process adherence, and service excellence.
  • Conduct performance management activities including goal setting, regular feedback, coaching, developmental conversations, and direct management of performance concerns.
  • Support workforce planning, role clarity, scheduling coverage, queue ownership, and capacity management across the support team.
  • Contribute to broader IT operational planning, service delivery strategy, endpoint lifecycle planning, and support model improvements in partnership with IT leadership.

ABOUT MAXHEALTH
MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures-for our patients and our people.
Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida. Today, we support more than 70,000 value-based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.
Our success is driven by our people. MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals-who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human.
We are proud to offer a workplace that supports career growth, internal advancement, and work-life balance, with regular weekday office hours and a strong commitment to employee well-being.
At MaxHealth, team members are encouraged to grow their skills, pursue leadership opportunities, and build long-term careers in an environment where their contributions truly matter.
MaxHealth also partners with like-minded independent providers, leveraging our platform to expand access to high-quality care while preserving the personalized relationships that define great medicine.
Our values guide everything we do: we are customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable. These values shape not only how we care for patients, but how we support one another as colleagues.
Our mission is simple: to deliver quality care, a simplified experience, and happiness-one patient, and one team member, at a time.
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