The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Mac Support Engineer
Sunnyvale, CA · On-site
The ideal candidate will have strong expertise in macOS administration, end-user computing support, desktop troubleshooting, and IT asset management. Key Responsibilities: * Provide end-user support ...
Mac Support Engineer
Sunnyvale, CA · On-site
The ideal candidate will have strong expertise in macOS administration, end-user computing support, desktop troubleshooting, and IT asset management. Key Responsibilities: * Provide end-user support ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
There will be a particular focus on major end user computing infrastructure engagements. * Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as ...
Quick apply
There will be a particular focus on major end user computing infrastructure engagements. * Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Quick apply
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Customer Service Engineer
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Customer Service Engineer
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Senior Director User Services
San Jose, CA · On-site
$187.45K - $267.75K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
Senior Director User Services
San Jose, CA · On-site
$187.45K - $267.75K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
Senior Director User Services
San Jose, CA · On-site
$187.45K - $267.75K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
Senior Director User Services
San Jose, CA · On-site
$187.45K - $267.75K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
Advanced knowledge of end user computing environments a must * Excellent technical knowledge of PC desktop hardware and software including MS Windows XP, Windows 7, MS Office suites and related ...
Advanced knowledge of end user computing environments a must * Excellent technical knowledge of PC desktop hardware and software including MS Windows XP, Windows 7, MS Office suites and related ...
... Computing Engineer to join the Advanced Technologies Group (ATG). ATG engages with other national ... the end of Moore's Law and post-exascale. You will contribute to the advancement of NERSC ...
... Computing Engineer to join the Advanced Technologies Group (ATG). ATG engages with other national ... the end of Moore's Law and post-exascale. You will contribute to the advancement of NERSC ...
... Computing Engineer to join the Advanced Technologies Group (ATG). ATG engages with other national ... the end of Moore's Law and post-exascale. You will contribute to the advancement of NERSC ...
... Computing Engineer to join the Advanced Technologies Group (ATG). ATG engages with other national ... the end of Moore's Law and post-exascale. You will contribute to the advancement of NERSC ...
End User Support Engineer
Berkeley, CA · On-site
$115K - $135K/yr
Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...
End User Support Engineer
Berkeley, CA · On-site
$115K - $135K/yr
Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...
The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscaler's secure, cloud-first employee workspace across Windows, macOS, BYOD, and ...
The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscaler's secure, cloud-first employee workspace across Windows, macOS, BYOD, and ...
Mac Support Specialist
Sunnyvale, CA · On-site
$35K - $50K/yr
We are seeking a skilled Mac Administrator / EUC Support Engineer to manage, support, and maintain end-user computing environments with a strong focus on macOS systems. The ideal candidate will have ...
Mac Support Specialist
Sunnyvale, CA · On-site
$35K - $50K/yr
We are seeking a skilled Mac Administrator / EUC Support Engineer to manage, support, and maintain end-user computing environments with a strong focus on macOS systems. The ideal candidate will have ...
IT Engineer
$140K - $160K/yr
Qualifications Required: 10+ years of experience in desktop engineering, IT engineering, or senior end-user computing roles. Deep expertise supporting Windows and macOS enterprise environments.
IT Engineer
$140K - $160K/yr
Qualifications Required: 10+ years of experience in desktop engineering, IT engineering, or senior end-user computing roles. Deep expertise supporting Windows and macOS enterprise environments.
IT Engineer
$140K - $160K/yr
Qualifications Required: * 10+ years of experience in desktop engineering, IT engineering, or senior end-user computing roles. * Deep expertise supporting Windows and macOS enterprise environments.
IT Engineer
$140K - $160K/yr
Qualifications Required: * 10+ years of experience in desktop engineering, IT engineering, or senior end-user computing roles. * Deep expertise supporting Windows and macOS enterprise environments.
IT Engineer
$140K - $160K/yr
Qualifications Required: 10+ years of experience in desktop engineering, IT engineering, or senior end-user computing roles. Deep expertise supporting Windows and macOS enterprise environments.
IT Engineer
$140K - $160K/yr
Qualifications Required: 10+ years of experience in desktop engineering, IT engineering, or senior end-user computing roles. Deep expertise supporting Windows and macOS enterprise environments.
... end-user computing platforms. * Deep technical knowledge of the Microsoft Azure ecosystem ... Proven ability to collaborate cross-functionally with engineering, product marketing, business ...
... end-user computing platforms. * Deep technical knowledge of the Microsoft Azure ecosystem ... Proven ability to collaborate cross-functionally with engineering, product marketing, business ...
End User Migration QE Lead
Santa Clara, CA · On-site
Are you interested in working with the World's leading AI-powered Quality Engineering Company ... End User Migration QE Lead Location : Houston, Texas preferred though it's remote. Duration : 3-4 ...
End User Migration QE Lead
Santa Clara, CA · On-site
Are you interested in working with the World's leading AI-powered Quality Engineering Company ... End User Migration QE Lead Location : Houston, Texas preferred though it's remote. Duration : 3-4 ...
End User Computing Engineer information
See California salary details
$9.49 - $17.28
2% of jobs
$17.28 - $25.06
3% of jobs
$25.06 - $32.85
8% of jobs
$38.20 is the 25th percentile. Wages below this are outliers.
$32.85 - $40.63
17% of jobs
$40.63 - $48.42
8% of jobs
$48.42 - $56.20
10% of jobs
The median wage is $56.61 / hr.
$56.20 - $63.99
20% of jobs
$67.10 is the 75th percentile. Wages above this are outliers.
$63.99 - $71.77
16% of jobs
$71.77 - $79.56
13% of jobs
$79.56 - $87.35
1% of jobs
$87.35 - $95.13
2% of jobs
$9
$56
$95
How much do end user computing engineer jobs pay per hour?
What are the key skills and qualifications needed to thrive as an End User Computing Engineer, and why are they important?
What are some typical challenges faced by End User Computing Engineers when supporting a diverse range of devices and users?
What is an End User Computing Engineer?
What is the difference between End User Computing Engineer vs Desktop Support Specialist?
| Aspect | End User Computing Engineer | Desktop Support Specialist |
|---|---|---|
| Credentials | Typically requires certifications like CompTIA A+ or Microsoft Certified | Often holds similar certifications, such as CompTIA A+ or HDI Support Center |
| Work Environment | Designs, implements, and manages end user computing solutions across organizations | Provides technical support and troubleshooting for end users' desktops and peripherals |
| Employer & Industry Usage | Used in IT departments of large corporations, tech firms, and enterprise environments | Common in corporate, educational, and healthcare settings for user support |
The End User Computing Engineer focuses on designing and managing end user devices and solutions, ensuring optimal performance and security. In contrast, the Desktop Support Specialist primarily provides direct technical support and troubleshooting for end users' desktop issues. Both roles require similar certifications and are vital in maintaining organizational IT infrastructure, but their responsibilities differ in scope and focus.
Job description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
All your information will be kept confidential according to EEO guidelines.
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951