Customer Service Engineer
Carlsbad, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Carlsbad, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Carlsbad, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
Job Summary The Customer Service Engineer - is an intermediate position that performs tasks related ... end-user computing environment. Responsibilities • Performs basic and moderately complex ...
San Diego, CA · On-site
Job Summary The Customer Service Engineer - is an intermediate position that performs tasks related ... end-user computing environment. Responsibilities • Performs basic and moderately complex ...
Carlsbad, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Carlsbad, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
There will be a particular focus on major end user computing infrastructure engagements. * Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as ...
Quick apply
There will be a particular focus on major end user computing infrastructure engagements. * Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Quick apply
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Jose, CA · On-site
$187K - $267K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
San Jose, CA · On-site
$187K - $267K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
San Jose, CA · On-site
$187K - $267K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
San Jose, CA · On-site
$187K - $267K/yr
... engineering, and end-user support. * Foster a culture of accountability, customer-centricity ... end-user computing, service delivery, or digital workplace functions. * Proven track record ...
Anaheim, CA · On-site
$133K - $206K/yr
Leads teams responsible for end user computing, collaboration and remote access in addition to back ... MCSE - Microsoft Certified System Engineer HDI - Help Desk Institute Certifications COMPUTER SKILLS:
Anaheim, CA · On-site
$133K - $206K/yr
Leads teams responsible for end user computing, collaboration and remote access in addition to back ... MCSE - Microsoft Certified System Engineer HDI - Help Desk Institute Certifications COMPUTER SKILLS:
Anaheim, CA · On-site
$133K - $206K/yr
Leads teams responsible for end user computing, collaboration and remote access in addition to back ... MCSE - Microsoft Certified System Engineer HDI - Help Desk Institute Certifications COMPUTER SKILLS:
Anaheim, CA · On-site
$133K - $206K/yr
Leads teams responsible for end user computing, collaboration and remote access in addition to back ... MCSE - Microsoft Certified System Engineer HDI - Help Desk Institute Certifications COMPUTER SKILLS:
Advanced knowledge of end user computing environments a must * Excellent technical knowledge of PC desktop hardware and software including MS Windows XP, Windows 7, MS Office suites and related ...
Advanced knowledge of end user computing environments a must * Excellent technical knowledge of PC desktop hardware and software including MS Windows XP, Windows 7, MS Office suites and related ...
Anaheim, CA · On-site
$70 - $80/hr
Lead and manage IT Service Desk, End User Computing, Collaboration, Remote Access, and Back-Office Systems teams * Balance strategic initiatives, operational support, and project management ...
Anaheim, CA · On-site
$70 - $80/hr
Lead and manage IT Service Desk, End User Computing, Collaboration, Remote Access, and Back-Office Systems teams * Balance strategic initiatives, operational support, and project management ...
... on enterprise computing support experience • Experience with IT Help Desk platforms • ... 2+ years of IT end user voice and computing support experience Here's What We'll Bring
... on enterprise computing support experience • Experience with IT Help Desk platforms • ... 2+ years of IT end user voice and computing support experience Here's What We'll Bring
Berkeley, CA · On-site
They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
Berkeley, CA · On-site
They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
More information about Amazon End- User Computing can be found here: Key job responsibilities We are looking for a Software Development Engineer who is excited by the unique challenges in this space ...
More information about Amazon End- User Computing can be found here: Key job responsibilities We are looking for a Software Development Engineer who is excited by the unique challenges in this space ...
$9.49 - $17.28
2% of jobs
$17.28 - $25.06
3% of jobs
$25.06 - $32.85
8% of jobs
$38.20 is the 25th percentile. Wages below this are outliers.
$32.85 - $40.63
17% of jobs
$40.63 - $48.42
8% of jobs
$48.42 - $56.20
10% of jobs
The median wage is $56.61 / hr.
$56.20 - $63.99
20% of jobs
$67.10 is the 75th percentile. Wages above this are outliers.
$63.99 - $71.77
16% of jobs
$71.77 - $79.56
13% of jobs
$79.56 - $87.35
1% of jobs
$87.35 - $95.13
2% of jobs
$9
$56
$95
| Aspect | End User Computing Engineer | Desktop Support Specialist |
|---|---|---|
| Credentials | Typically requires certifications like CompTIA A+ or Microsoft Certified | Often holds similar certifications, such as CompTIA A+ or HDI Support Center |
| Work Environment | Designs, implements, and manages end user computing solutions across organizations | Provides technical support and troubleshooting for end users' desktops and peripherals |
| Employer & Industry Usage | Used in IT departments of large corporations, tech firms, and enterprise environments | Common in corporate, educational, and healthcare settings for user support |
The End User Computing Engineer focuses on designing and managing end user devices and solutions, ensuring optimal performance and security. In contrast, the Desktop Support Specialist primarily provides direct technical support and troubleshooting for end users' desktop issues. Both roles require similar certifications and are vital in maintaining organizational IT infrastructure, but their responsibilities differ in scope and focus.
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Sourced by ZipRecruiter
It services
1,001 - 5,000 Employees
Tewksbury, MA, US
1951