Encompass Administrator Jobs in Oregon (NOW HIRING)

An Encompass Administrator is responsible for managing and maintaining the Encompass loan origination system (LOS) used by mortgage companies. Their duties include configuring system settings, managing user access, troubleshooting technical issues, and ensuring compliance with industry regulations. They also create custom reports, automate workflows, and provide training to employees on system functionality. The role requires strong technical expertise, problem-solving skills, and knowledge of mortgage lending processes.

A typical day for an Encompass Administrator involves configuring and maintaining the Encompass loan origination system, troubleshooting user issues, supporting system updates, and developing custom workflows or reports for end users. You'll often collaborate with loan officers, processors, IT teams, and compliance departments to ensure the system is optimized for regulatory requirements and business needs. The role is a mix of technical problem-solving, user support, and project management, with frequent opportunities to help streamline processes through automation. This environment allows you to make a significant impact on operational efficiency and work closely with various teams across the organization.

To thrive as an Encompass Administrator, you need thorough knowledge of mortgage lending workflows, loan origination processes, and Encompass LOS software, often supported by experience in mortgage operations or IT. Proficiency with Ellie Mae's Encompass platform, customization tools, workflow automation, and sometimes certifications like Encompass Administrator or ICE Mortgage Technology credentials are highly valuable. Strong problem-solving, attention to detail, and effective communication set top candidates apart in this role. These skills ensure seamless system operation, compliance, and user support, which are critical for efficient mortgage processing and business success.