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Empower Jobs (NOW HIRING)

Bus Systems Analyst Lead - Empower

Pittsburgh, PA · On-site

$105K - $137K/yr

Business Systems Analyst Lead - Empower Location: Pittsburgh, PA/ Miamisburg,, OH /Dallas, TX / Birmingham, AL / Phoenix, AZ Team & Business Overview Function of the Group: Product and Pricing ...

About the Role Responsible for presenting Empower offerings to drive new sales and gain market share by providing customers with a systems solution and knowledge to manage DMEPOS in their practice.

Bus Systems Analyst Lead - Empower

Pittsburgh, PA · On-site

$105K - $137K/yr

Business Systems Analyst Lead - Empower Location: Pittsburgh, PA/ Miamisburg,, OH /Dallas, TX / Birmingham, AL / Phoenix, AZ Team & Business Overview Function of the Group: Product and Pricing ...

Bus Systems Analyst Lead - Empower

Pittsburgh, PA · On-site

$105K - $137K/yr

Business Systems Analyst Lead - Empower Location: Pittsburgh, PA/ Miamisburg,, OH /Dallas, TX / Birmingham, AL / Phoenix, AZ Team & Business Overview Function of the Group: Product and Pricing ...

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Empower information

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How much do empower jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for empower in the United States is $37.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $48.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Empowerment Specialists when supporting clients, and how can these be addressed?

Empowerment Specialists often encounter challenges such as building trust with clients, addressing diverse needs, and overcoming barriers to client self-advocacy. These can be addressed by developing strong interpersonal skills, employing active listening, and collaborating closely with multidisciplinary teams to create individual action plans. Ongoing training, peer support, and regular supervision also help Empowerment Specialists stay effective and resilient in their role.

What is the difference between Empower vs Customer Service Representative?

AspectEmpower
CredentialsTypically requires customer service experience, communication skills, and sometimes certifications in customer relations or sales
Work EnvironmentOffice or call center settings, often involving direct interaction with customers via phone, chat, or email
Employer & IndustryCommonly employed by retail, telecommunications, and service industries
Search & Comparison IntentPeople compare Empower with customer service roles to understand job scope, requirements, and career path

Empower roles focus on customer support, sales, and client engagement within service industries, requiring strong communication skills. Customer Service Representatives perform similar functions but may have broader or more entry-level responsibilities. While both roles involve assisting customers, Empower often emphasizes sales and account management, whereas Customer Service Representatives primarily handle inquiries and issue resolution.

What does an Empower professional do?

An Empower professional typically works with individuals or organizations to help them develop skills, confidence, and resources needed to achieve their goals. Their role often includes coaching, mentoring, training, or facilitating personal and professional growth. Empower professionals may work in various settings such as education, social services, business, or health care, focusing on enabling people to take control of their circumstances and make positive changes. The exact responsibilities can vary depending on the industry and specific role.

What are the key skills and qualifications needed to thrive as an Empower Customer Service Representative, and why are they important?

To thrive as an Empower Customer Service Representative, you need strong communication skills, a customer-first mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in using chat, email, and phone platforms are typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in managing customer inquiries and resolving issues. These skills are important to ensure excellent customer experiences and foster brand loyalty in a competitive fintech environment.
More about Empower jobs
What cities are hiring for Empower jobs? Cities with the most Empower job openings:
What states have the most Empower jobs? States with the most job openings for Empower jobs include:
Infographic showing various Empower job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $78,815 per year, or $37.9 per hour.
Project Manager - Empower CDS

Project Manager - Empower CDS

LabAnswer

Cambridge, MA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Company Description

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.

LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.

The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.


Job Description

Job Description:

We are looking for a Project Manager that has experience with managing an Empower CDS 3 implementation. The Project Manager will be responsible for coordinating among all the groups involved in project and for making recommendations based on their experience.

Overall accountability for the resources and activities within small to medium size project

Ensure workstream coordination and cooperation

Determine and implement appropriate change management processes for the project

Drive risk management activities and processes

Overall responsibility for the creation and ongoing management of the project schedule

Perform stakeholder identification, management and communication activities

Perform scope identification, decomposition and verification activities

Ensure appropriate quality processes are in place and being followed

Monitor and control the project budget including services and expenses

Overall responsibility for effective communication processes, meetings and activities within the project

Act as escalation point for issues that arise from workstreams

Provide feedback to management regarding employee performance

Proactively coach project resources to increase their effectiveness

Demonstrate business and political savvy when interacting with client organizations

Ensure the scope of the project is documented and understood by all stakeholders

Proactively control costs and expenses within the project and determine ways of reducing the project costs while ensuring quality and scope objectives are met

Schedule meetings, document meeting notes and distribute meeting notes to invitees

Collect and monitor progress on project activities from resources

Maintain excellent client relationships

Qualifications

Minimum Qualifications:

4 Year degree in an applicable field

3-5 Years experience managing Empower CDS projects

Excellent written and verbal communications skills

Excellent organizational skills

Advanced level knowledge of Microsoft Project 3-5 Years of experience leading small to medium size Laboratory Informatics projects

Certified Associate in Project Management (CAPM) certification from PMI

3-5 Years of experience working in regulated environments

3-5 Years experience with managing enterprise LIMS/LIS, ELN, LES, SDMS and/or CDS Implementations

Demonstrated experience implementing enterprise information systems

Ability to contribute to multiple projects for different business stakeholders

Experience implementing technology under a defined corporate and compliant methodology

Expert understanding of computer and application architecture, technology, and validation

Strong analytical and problem solving skills

Superior consulting skills

Expert negotiation skills

Advanced leadership skills Desired Qualifications:

Project Management Professional (PMP) certification

Advanced degree in a related field 3-5 Years of consulting experience

Additional Information

We offer comprehensive benefits to regular full-time employees including but not limited to:

Unlimited ceiling for professional growth opportunities within LabAnswer

You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources

Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)

Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) Comprehensive health and welfare programs to fit your individual or family's needs:

Health Insurance Dental Insurance Vision Insurance,

401(k) Retirement Saving that includes a generous employer match

Paid Time Off (vacation, sick, holiday)

Company Paid Life Insurance

Company Paid Short and Long Term Disability Insurance

Wellness Plans and Rewards

Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition

Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan

At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit www.labanswer.com to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.